--- description: Discover the benefits and disadvantages of Pointerpro. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pointerpro Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Pointerpro](/software/127434/pointerpro) # Pointerpro Canonical: https://www.capterra.co.uk/software/127434/pointerpro Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/127434/pointerpro?page=2) > Pointerpro is a software platform that allows you to create online assessments that automatically generate personalized reports. > > Verdict: Rated **4.6/5** by 274 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pointerpro? Discover why many consultants and companies like Capgemini, EDF, and Bare International automate the delivery of personalized advice with Pointerpro. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 274 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pointerpro - **Location**: Edegem, Belgium - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Professional plan: $69/month 2000 responses/month - $699 Annually Enterprise plan: On request, 5000+ responses/month ReportR plan: On request, 10000+ monthly responses DistributR plan: On request, 15000+ monthly responses - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Dashboard - Benchmarking - Campaign Management - Certification & Licensing - Conditional Logic - Contact Management - Continuous Feedback - Customer Segmentation - Customisable Dashboard - Customisable Forms - Customisable Questions - Customisable Templates - Dashboard - Data Visualisation - Drag & Drop - Electronic Signature - Email Management - Email Marketing - Employee Database - Feedback Management - Forms Creation & Design - Forms Management - Goal Setting/Tracking - Individualised Assessments - Landing Pages/Web Forms - Lead Notifications - Lead Nurturing - Learner Portal - Learning Paths/Tracks - Live Results Sharing - Multiple Data Sources - NPS Survey Structure - Performance Metrics - Performance Review Management - Pulse Surveys - Question Branching - Question Library - Real-Time Reporting - Reporting & Statistics - Reporting/Analytics - Scoring - Search/Filter - Self Service Portal - Skills Assessment - Skip Logic - Survey/Poll Management - Surveys & Feedback - Test/Quiz Creation - Tests/Assessments - Workflow Automation ... and 19 more features ## Integrations (6 total) - Google Analytics 360 - HubSpot CRM - Mailchimp - Slack - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) - [Assessment Software](https://www.capterra.co.uk/directory/31117/assessment/software) - [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software) - [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software) - [Lead Capture Software](https://www.capterra.co.uk/directory/31017/lead-capture/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.co.uk/software/201674/enquetes-maken) — 4.6/5 (1710 reviews) 2. [Google Forms](https://www.capterra.co.uk/software/176571/google-forms) — 4.7/5 (11467 reviews) 3. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10467 reviews) 4. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (970 reviews) 5. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2899 reviews) ## Reviews ### "A robust, highly configurable survey tool" — 5.0/5 > **Adrian** | *5 December 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Pointerpro is extremely flexible for survey design and distribution. The dashboard and sharing controls are a big strength, because you can tailor what each customer sees and keep reporting focused on the right insights. Reporting quality is high, and the platform works well for both engagement surveys and other research projects. ReportR is a great add-on for creating professional reports quickly. > > **Cons**: The depth of configuration means there is a lot you can do, so new users may need a bit of time to explore all the features. Once you’ve got your templates in place, it’s straightforward. > > A powerful and dependable survey platform with standout flexibility. It lets us deliver clear results to customers without forcing an all-or-nothing approach to sharing data. Reporting is one of the best parts of the tool, and it supports a wide range of survey use cases. We plan to keep using it. ----- ### "A serious tool for serious professionals, run by a delightful highly professional team" — 5.0/5 > **Chris** | *18 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I am a long-time user of Pointerpro and consider it to be an excellent tool. In my view, it is the top tool in the market for (a) building great online questionnaires. surveys, tools, and then (b) producing fantastic customized PDF output. Technically: I love the look (and overall UI) of what Pointerpro creates and I love how well it works across devices. Support: All the staff at Pointerpro are just delightful. So professional and so helpful. Solid tool run by professional people. The kind of company I like to have on my side. > > **Cons**: It's a complex tool, but that said, it has be really: building decent, multi-branch surveys with scoring systems behind them \*is\* a complex endeavour\! If you start off by accepting that it'll take you a while to get up the learning curve, you'll be fine. One improvement I would welcome would be better page-break control (within the output PDF) when inserting customised output from surveys. > > This only needs one word (but I have to write a minimum of 100 characters to satisfy the system): Exceptional ----- ### "Most advanced platform for online assessments but can be quite complex to use" — 4.0/5 > **Alex** | *5 June 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Pointerpro was the best, most advanced and most flexible platform we found out there for online assessments. > > **Cons**: The onboarding is time-consuming and cumbersome, which was to be expected due to the large volume of features. > > We had excellent customer service and technical support. We had issues during the initial setup as well as with the CRM integration. It took a long time to solve but they communicated really well throughout and were reactive. ----- ### "I love PointerPro" — 5.0/5 > **Michael** | *21 March 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It's easy to use and I'm rubbish with tech > > **Cons**: Honestly can't think of one. Easy to use, looks good, clients like it. > > Superb. The support is excellent. I really made hard work of it but they were very supportive. ----- ### "Pointerpro Review" — 4.0/5 > **Tom** | *12 March 2025* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Very professional-looking report outputs which have enhanced our client service offering. > > **Cons**: The structuring of the report question bank took a bit of time to work out. > > Very quick response times from the support team at Pointerpro. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/127434/pointerpro?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/127434/pointerpro) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data