What is Docebo?

Docebo’s LMS Suite is transforming the way enterprise and corporate customers increase speed to onboarding, development, enablement and customer education with ease and flexibility. Docebo’s learning solution is designed to meet the needs of all your internal and external training. Docebo scales from 500 learners to thousands without skipping a beat - from content creation, management, delivery, through to measuring the business impact of their programs.

Who Uses Docebo?

Docebo enables enterprises & corporations to take advantage of a full suite of LMS tools. Docebo scales 500 learners to thousands - from content creation, management, delivery & analysis.

Where can Docebo be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Docebo
  • Located in VAT IT 04793690969, Italy
  • Founded in 2005
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 16 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 17 others

About the vendor

  • Docebo
  • Located in VAT IT 04793690969, Italy
  • Founded in 2005
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 16 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 17 others

Docebo videos and images

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Docebo video
Docebo Software - 1
Docebo Software - 2
Docebo Software - Docebo Impact
Docebo Software - Docebo Shape
Docebo Software - Docebo Learning Analytics

Compare Docebo pricing with similar products

US$25,000.00/year
Free Version
Free Trial
N/A
Free Version
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US$9,500.00/year
Free Version
Free Trial

Features of Docebo

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Management
  • Collaboration Tools
  • Compliance Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Blending
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Employee Training
  • Engagement Tracking
  • Full Text Search
  • Gamification
  • Integration into Third Party Applications
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Media Import
  • Mobile Access
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reminders
  • SCORM Compliance
  • Self-Learning
  • Social Learning
  • Storyboarding
  • Synchronous Learning
  • Tests/Assessments
  • Training Administration
  • Training Companies
  • Training Management
  • Virtual Classroom
  • eCommerce Management

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The best-in-class eLearning platform that helps you transform how you train, engage, and educate your learners. Learn more about LearnWorlds
Meridian is committed to delivering scalable and sustainable solutions to solve complex learning challenges.
Alemira is here to engage your learners, scale your courses, and help you achieve your training goals. Learn more about Alemira
Increase learner engagement & knowledge retention in higher education and corporate training settings. Learn more about Eduflow
Over 1,300 L&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals. Learn more about LearnUpon
Create, market, and sell online courses, assessments, products, and live classes at scale!
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Factorial streamlines HR processes for every stage of the employee life cycle so HR can focus on what really matters. Learn more about Factorial

Reviews of Docebo

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
3.9
Features
4.1
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jennifer
Jennifer
Instructional Designer in Canada
Verified LinkedIn User
Entertainment, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Docebo continues to grow and evolve as we do.

5.0 3 years ago

Comments: They have been the most phenomenal partners for our organization. We truly believe that their success has allowed us to experience the growth and success we have driving a learning culture.

Pros:

We love the fact the software is constantly growing and evolving and has allowed us to grow beyond what we originally thought possible. We also love the partnership we have with Docebo. We feel our business truly matters to them and that they listen to our needs and use cases to help us solve any issues.

Cons:

The software is growing and evolving quickly, it sometimes feels like they are moving quickly onto the next product rather than fully developing what they were working on. The product or new feature may be 95%-99% complete.

Erik
Sr. Manager of L&D in Canada
Internet, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Docebo is a cost-effective customizable powerhouse LMS

5.0 last year

Comments: Docebo was very simple to roll out. It is very turn-key experience early-on, but also allows you to grow it into the LMS of your dreams. My LMS admin has been able to shape the learner experience by utilizing all the many customization features Docebo has. It is an integral part of our company's daily learning.

Pros:

The control the platform gives you. The customization options are off the charts! We've completely bent Docebo to our desires and set up various views for different roles and departments, as well as customer reporting. The white label experience is also fabulous.

Cons:

The thing I least like about Docebo is actually an asset to them. They offer additional modules including social learning and learning insights, but both at additional cost. Since we didn't purchase those when we first started with Docebo, now I'll have to get separate budget approval for them.

Verified Reviewer
Multimedia Developer in US
Verified LinkedIn User
Education Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Customer support is essentially non-existent below Enterprise level

2.0 3 years ago

Comments: Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

Pros:

Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

Cons:

Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.

Santino
Student in Jamaica
Education Management, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Docebo Review

4.0 3 months ago

Pros:

Docebo was selected as it was recognized as a software that grew consistently as time passed and this proved to be very true. Validation tools are excellent in identifying any errors that might have been overlooked. Very easy to startup and implement into existing framework through data migration.

Cons:

Response time from the technical support team was not the best at time. Customization options are limited based on organizational roles.

Izzy
Business Analyst in US
Information Technology & Services, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Powerful Technology that Requires Lengthy Implementation

5.0 3 years ago

Comments: Everyone at Docebo is extremely helpful and kind. Our implementation specialist was very transparent with us. When she couldn't answer a question we had for her, she made sure to follow up once she found the answer. Our CSM has also been great! Always very responsive. Docebo has allowed us to tackle so many new projects and provide our learners with a ton of new on demand resources and training. We are so excited to see what is down the road for Docebo!

Pros:

Customization - The ability to customize homepages, additional fields, notifications, etc. has been extremely useful. Usability - Our users find it very easy to use on their end. It is very user friendly Overall Training - We have been able to accomplish a ton of training since we went live a few months ago. We have been able to create training in house and assign it to our sales teams in Docebo and upload content from an outside provider. This has given our learners a ton of opportunity to learn when they want and where they want. The People - Everyone we have worked with at Docebo have been very responsive, knowledgeable, and friendly.

Cons:

Would love move functionality when it comes to reporting, surveys, and rating/commenting on courses. We'd like more customizable and powerful reporting. We need the ability to send pre and post course surveys for many courses (same survey, but need to know which course it is filled out for). We also need the ability to see the number of ratings on courses and be notified when our users comment on a course. A couple other things.... Response time can be frustrating. Our platform can be slow sometimes . There are a few other "wants" as far as functionality goes, but it is overall very powerful.