--- description: Discover the benefits and disadvantages of Descartes Peoplevox. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Descartes Peoplevox Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Warehouse Management System](/directory/30005/warehouse-management/software) > [Descartes Peoplevox](/software/126854/peoplevox-wms) # Descartes Peoplevox Canonical: https://www.capterra.co.uk/software/126854/peoplevox-wms Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/126854/peoplevox-wms?page=2) > Warehouse management system for high-growth DTC ecommerce brands that need real-time visibility, accurate fulfillment, and scalable WMS > > Verdict: Rated **4.7/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Descartes Peoplevox? High-growth DTC ecommerce operations teams that need a dedicated WMS for accurate inventory, fast fulfillment, and multi-warehouse operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 37 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Descartes Systems Group - **Location**: Seattle, Canada - **Founded**: 1981 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Peoplevox to request a consultation, demo and full pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Barcoding/RFID - Delivery Management - Inventory Management - Order Fulfillment - Order Management - Reporting/Analytics - Returns Management - Shipping Management - Supply Chain Management - Third-Party Integrations - Warehouse Management ## Integrations (21 total) - Adobe Commerce - BigCommerce - Cegid Retail - Easyship - Glew - Lightspeed Retail - Linnworks - NetSuite - Parcelhub - PrestaShop - QuickBooks Online - Rithum - Sage 50 Accounting - Salesforce Sales Cloud - ShipHawk ... and 6 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Warehouse Management System](https://www.capterra.co.uk/directory/30005/warehouse-management/software) ## Related Categories - [Warehouse Management System](https://www.capterra.co.uk/directory/30005/warehouse-management/software) - [Third Party Logistics (3PL) Software](https://www.capterra.co.uk/directory/32675/third-party-logistics-%283pl%29/software) - [Order Fulfillment Software](https://www.capterra.co.uk/directory/32618/order-fulfillment/software) ## Alternatives 1. [Fishbowl](https://www.capterra.co.uk/software/123794/fishbowl) — 4.2/5 (1128 reviews) 2. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2059 reviews) 3. [QuickBooks Enterprise](https://www.capterra.co.uk/software/46497/quickbooks-enterprise) — 4.5/5 (20667 reviews) 4. [Cin7 Core](https://www.capterra.co.uk/software/133038/cin7-core) — 4.3/5 (738 reviews) 5. [Rentman](https://www.capterra.co.uk/software/144616/rentman) — 4.6/5 (243 reviews) ## Reviews ### "PVX WMS fan" — 5.0/5 > **Lydia** | *10 December 2024* | Cosmetics | Recommendation rating: 8.0/10 > > **Pros**: The system is easy to use especially on the handheld devices. It allows for very good multitasking. > > **Cons**: I really can't think of any specific cons. The only unfortunate thing is upper management made a switch to a different system but we hope to be back to PVX soon. > > My experience was a positive one. It was easy to learn and had lots of short cuts available to use. Processing speeds were always very good and inventory control was as accurate as possible. ----- ### "THE WMS you need\!" — 5.0/5 > **Alex** | *8 April 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Overall the function is easy to use and is simple for day to day use. Doesn't need all the bells and whistles as it's effective at what it does. > > **Cons**: Disparity in stock between stores due to syncing etc. > > 10/10 - the staff at PVX have been fantastic and I cannot commend them enough. The implementation at first is quite daunting, but once it's setup, it's top-notch\! ----- ### "I cannot recommend PVX" — 1.0/5 > **Eddie** | *18 June 2021* | Internet | Recommendation rating: 0.0/10 > > **Pros**: On paper, the PVX system offers the same functionality as every other WMS system in the marketplace, so nothing really stands out in this regard. > > **Cons**: - During the dispatch process, it is not possible to split a single shipment into multiple articles. Your need to create a completely new shipment, which unnecessarily increases shipping cost. For us, that meant an additional $250,000AUD per annum in freight expense. - PVX has basically nil RMA and warranty handling functionality – It requires you to circumvent the WMS system and transfer stock into a black hole to process simple returns. - Incredibly poor for omnichannel retailers that require POS functionality. To sell an item from a bricks and mortar location required significant number of steps, and processing. If you have multiple locations, this is where it gets very frustrating. - The UI and UX are very dated, 9 months into training and our staff were still frustrated with the UI. The initial Zoom meeting sound promises, we made our tech stack known, and we basically were met with “No problem” to all the issues above. The devil however ended up being in the detail. Onboard and sales staff were friendly, very attentive in the early days. When however, we raised the problems, although they tried to remedy some issues, most of the solution presented was “workarounds” or required our team to circumvent the system, which undermines the existence of a WMS. > > In one sentence - This has been the worst experience we have had in our business dealings with any vendor period. We cancelled our contract with Peoplevox after spending $20,000AUD in implementation, 9 months of staff training, and prior to even going live. Peoplevox at this point, was incredibly distasteful to deal with, as, at the time of write, we are still receiving monthly invoice, with no reply from every one of their staff ( 7 months on). My strong advice to eCommerce retailers is to look elsewhere for a WMS solution if you want tight functionality to integrate with Magento or Shopify. ----- ### "Peoplevox is the best WMS we have used." — 5.0/5 > **David** | *9 August 2022* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: Before we used Peoplevox we used a manual paper-based system which was restrictive, inefficient, and not scalable at peak season times. When we implemented Peoplevox we could see the difference from day 1. We immediately were able to reduce fulfillment costs, and staffing costs and we were able to be in full control of our fulfillment process for the first time. We can now deliver to our customers in a reliable, calculated, and controlled way every time. > > **Cons**: We have not found any downsides to using peoplevox. > > Peoplevox has an incredibly detailed onboarding process that covers 12 weeks. They look at every tiny detail of your fulfillment operation, the issues, the challenges you have, and how to solve them. We felt that they 100% listened to our needs and understood our challenges whilst onboarding us. We were able to start shipping without any issues on day 1. This is the smoothest deployment of any software we have deployed to date. ----- ### "Administrator feedback" — 5.0/5 > **Shawn** | *10 January 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The reporting is excellent, it covers many areas and excellent filters can be applied. Seamless picking/packing process, very cost efficient. > > **Cons**: Cost of additional licenses seems overpriced. Failed actions should have more options instead of just "Handle", how about "handle and remove" if product is missing etc. Barcode templates that don't cover all common sizes, would save the hassle of custom making them. Not having explanations to a failed print, merely just getting a blank label which then causes an investigation, which can be quite common. > > The overall system is great, excellent for inventory management which is a necessity for us with complex stock on hand. Reporting made easy. PVX has helped us save thousands in labor expenditures in recent years. Dashboards are excellent to use. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/126854/peoplevox-wms?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/126854/peoplevox-wms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data