IRIS HR Professional

IRIS HR Professional

by Iris Software Group

Who Uses IRIS HR Professional?

IRIS HR Professional is the ideal HR solution for UK SMEs needing a cost effective HR solution for up to 200 employees.

What Is IRIS HR Professional?

Part of IRIS Software Group, IRIS HR Professional (formerly known as Octopus HR and CascadeGo) helps UK SMEs to manage their workforce more efficiently. With IRIS HR Professional you spend less of your time managing day-to-day HR admin and more of your time adding real value to your organisation. IRIS HR Professional provides all of the functionality you'd expect from an award-winning, self-service HR system, and can be customised to the specific needs of your organisation.

IRIS HR Professional Details

Iris Software Group

https://irishr.co.uk/

Founded 2004

IRIS HR Professional Pricing Overview

IRIS HR Professional does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Webinars

Support

Business Hours

IRIS HR Professional Features

Attendance Tracking Software
Calendar Management
Employee Scheduling
FMLA Tracking
Overtime Calculation
Reporting/Analytics
Self Service Portal
Time Tracking
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customisable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting
Individual Development Plans
Onboarding
Performance Management
Recruitment Management
Succession Planning
Training Management
Activity Tracking
Billing & Invoicing
Expense Tracking
Project Tracking
Reimbursement Management
Time Tracking
Time Tracking by Client
Time Tracking by Project

IRIS HR Professional Reviews for UK Users

Showing 5 of 12 reviews

Overall
4.2/5
Ease of Use
4/5
Customer Service
4.1/5
Features
4/5
Value for Money
3.3/5
Leigh-ann M.
HR Officer
Telecommunications
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4.5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/04/2016

"User friendly with top notch support!"

Pros: Being able to centralise everything in to one system is ideal for a company of our size. It gives us visibility of the details we need at all levels whilst also being user friendly for all users.

Cons: Not many things. The where clause stuff can be a bit fiddly but the team are always updating and improving things (where clause builder was released recently) and the support team are always quick to respond and help with issues. Even when there have been the odd tricky bits, they have always been resolved.
Exports on more of the analytical information could be "punchier" in graph styles, although admittedly I have not had to use these functions to their fullest so this may just be may limited experience.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/04/2016
Fiona M.
HR Manager
Accounting, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/04/2017

"Octopus HR / Cascade Go - SME professional services firm"

Comments: Good cloud-based and self service software. Back end for HR Admin is a bit complicated with "where clauses" etc. to get to grips with but since they were acquired by the Cascade/Iris software group there is a larger support team to help with this.

Pros: The self service elements are excellent and are employees picked up using a self-serve HRIS well and without a lot of teething problems. The tracking of holidays, absences, the inbuilt total reward statement and uploading of documents is proving very useful - we no longer get loads of requests for paper appraisal forms each appraisal season. We also use the e-recruitment module which helps us with applicant tracking and vacancy management.

Cons: The training we got, to begin with, was not great as it was very in-depth but we were told not to take notes as it was all covered in user guides. This was not really the case so my advice would take lots of notes in your training! Since then the software support team has grown and we have found our needs better supported. We are still struggling to use payroll features for seamless payroll integration.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/04/2017
Zeline M.
HR Assistant
Legal Services, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 05/04/2019

"Terrible Customer Service"

Comments: The front end user experience is great however the back end is too limiting and the customer service received from CascadeGo is dreadful!!

Pros: Easy to use front end for staff, visually appealing compared to other systems

Cons: Very basic, no workflow functionality and reporting facilities are basic - not how it was sold!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 05/04/2019
Kelly B.
HR Administrator
Banking, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/08/2016

"First Class Customer Service"

Comments: Since using Octopus I have received the best customer experience ever. I must contact customer service on a daily basis asking questions and get a very quick response with brilliant guidance. All members of the team are exceptionally patient.

Pros: Visually its very simplistic and ease of use

Cons: It would be brilliant to have help guides which could aid members of staff around the system. Our company is encouraging managers to self service but I can only find help guides for the Administrators.

Vendor Response

by Octopus on 22/08/2016

Thanks for your great feedback Kelly.

We're working on some user guide videos from an employee's point of view, they should be available soon, will let you know when they've launched.

  • Reviewer Source 
  • Reviewed on 20/08/2016
Geoff B.
Consultant
Management Consulting
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 20/09/2015

"Excellent HR Software and First Class Support"

Pros: HR Self Service functionality is excellent and very easy to use.

Cons: Octopus has met all our core requirements. I would recommend that you attend the training courses to gain maximum benefit from all the functionality on offer.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 20/09/2015