IRIS HR Professional

by Iris Software Group

Who Uses IRIS HR Professional?

IRIS HR Professional is the ideal HR solution for UK SMEs needing a cost effective and simple-to-use HR solution from 10 to up to 250 employees.

What Is IRIS HR Professional?

Part of IRIS Software Group, IRIS HR Professional (formerly known as Octopus HR and CascadeGo) helps UK SMEs to manage their workforce more efficiently. With IRIS HR Professional you spend less of your time managing day-to-day HR admin and more of your time adding real value to your organisation. IRIS HR Professional provides all of the functionality you'd expect from an award-winning, self-service HR system, and can be customised to the specific needs of your organisation.

IRIS HR Professional Details

Iris Software Group

https://irishr.co.uk/

Founded 2004

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IRIS HR Professional pricing overview

See pricing plans

IRIS HR Professional does not have a free version but does offer a free trial.


Free Version

No

Free Trial

IRIS HR Professional deployment and support

Support

  • Business Hours

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

IRIS HR Professional Features

  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking

View full list of Attendance Tracking Software

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

View full list of HR Software

  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customisable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures

View full list of Performance Appraisal Software

  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Succession Planning
  • Training Management

View full list of Talent Management Software

  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Tracking
  • Reimbursement Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project

View full list of Time and Expense Software

IRIS HR Professional Alternatives

More IRIS HR Professional alternatives

IRIS HR Professional Reviews for UK Users

Read all reviews

Overall rating

4/5

Average score

Ease of Use 3.9
Customer Service 3.8
Features 3.9
Value for Money 3.1

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Leigh-ann M.
HR Officer
Telecommunications
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4.5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/04/2016

"User friendly with top notch support!"

Pros: Being able to centralise everything in to one system is ideal for a company of our size. It gives us visibility of the details we need at all levels whilst also being user friendly for all users.

Cons: Not many things. The where clause stuff can be a bit fiddly but the team are always updating and improving things (where clause builder was released recently) and the support team are always quick to respond and help with issues. Even when there have been the odd tricky bits, they have always been resolved.
Exports on more of the analytical information could be "punchier" in graph styles, although admittedly I have not had to use these functions to their fullest so this may just be may limited experience.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/04/2016
Fiona M.
HR Manager
Accounting, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/04/2017

"Octopus HR / Cascade Go - SME professional services firm"

Comments: Good cloud-based and self service software. Back end for HR Admin is a bit complicated with "where clauses" etc. to get to grips with but since they were acquired by the Cascade/Iris software group there is a larger support team to help with this.

Pros: The self service elements are excellent and are employees picked up using a self-serve HRIS well and without a lot of teething problems. The tracking of holidays, absences, the inbuilt total reward statement and uploading of documents is proving very useful - we no longer get loads of requests for paper appraisal forms each appraisal season. We also use the e-recruitment module which helps us with applicant tracking and vacancy management.

Cons: The training we got, to begin with, was not great as it was very in-depth but we were told not to take notes as it was all covered in user guides. This was not really the case so my advice would take lots of notes in your training! Since then the software support team has grown and we have found our needs better supported. We are still struggling to use payroll features for seamless payroll integration.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/04/2017
Sarah H.
HR Manager
Airlines/Aviation, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 02/12/2020

"Very Poor Service"

Comments: Very poor, it is dissapointing that a system with so much potential is lacking the customer skills.

Pros: The software is user friendly for the user nut not the admin, looks professional with company branding, quick to set up and use.

Cons: Poor customer service, lack of training for Admin and expected to find out for yourself which is not helpful when implementing across the board, sales people will promise the system can do things that it cant and if it can your expected to pay charges you were not told about, account managers change constantly without notifiying the user so you dont get a response when emailing, the system for admin is very complex and half of the things dont work.

  • Reviewer Source 
  • Reviewed on 02/12/2020
Kelly B.
HR Administrator
Banking, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/08/2016

"First Class Customer Service"

Comments: Since using Octopus I have received the best customer experience ever. I must contact customer service on a daily basis asking questions and get a very quick response with brilliant guidance. All members of the team are exceptionally patient.

Pros: Visually its very simplistic and ease of use

Cons: It would be brilliant to have help guides which could aid members of staff around the system. Our company is encouraging managers to self service but I can only find help guides for the Administrators.

Vendor Response

by Octopus on 22/08/2016

Thanks for your great feedback Kelly.

We're working on some user guide videos from an employee's point of view, they should be available soon, will let you know when they've launched.

  • Reviewer Source 
  • Reviewed on 20/08/2016
Rita F.
HR Administrator
Philanthropy, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/08/2017

"Great experience and prompt responses to enquiries"

Comments: No hesitation in recommending OCTOPUSHR.

Pros: From the first phone call to every phone call there after, they are the most knowledgeable people about their products. No pushy sales people. They give you just what you need to run your business efficiently. Ease of use and the speed at which bugs get fixed. Support staff helpful and attentive; The best customer service.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/08/2017