Who Uses This Software?
Any business taking online booking such as hotels, therapists, equipment rental (boats, cars), car parks, vacation properties, any services/appointments, event tickets, conference rooms, tennis courts
Average Ratings23 reviews
- Overall 4.5 / 5
- Ease of Use 4 / 5
- Customer Service 4.5 / 5
- Features 4.5 / 5
- Value for Money 4.5 / 5
- Starting Price US$23.00/month
- Pricing Details Choose between: fixed fee or commission (1-1.5%).
- Free Version Yes
- Free Trial Yes
Cloud, SaaS, Web
- Founded 1997
Our booking system is used, amongst others, by vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets and much more. You can even group many sites into a single metasite. The first 30 days are always free with no obligations. No other system will offer as many integrations as planyo (website builders, accounting, MailChimp, Google Calendar and many more). We have free iPhone and Android apps.
Planyo Most Helpful Reviews
Reviewed on 13/07/2017
An extremely powerful software suite with endless integration and customization potential.
A highly customizable booking engine and channel manager with resource-specfic credit-card merchant account processing.
Seamless and professional automated customer notifications.
Powerful and dynamic pricing.
The notification system is extremely powerful, and the numerous plugins for channel managing provide peace of mind over double-bookings.
A unique feature is the possibility of having one merchant account per resource for credit-card processing.
The system is reasonably priced and modular.
Reporting engine is lacklustre. The standard user interface is overly complicated. Although the pricing engine is powerful, there's no way of easily displaying prices without manually entering start/end dates/times.
Integration according to our specfic needs was complex and required a third-party.
A couple of unanounced system changes were made with a business impact.
Reviewed on 19/02/2019
A powerful rental software that nearly can handle everything
Comments: The experience is solid, good. We did not find better rental software fitting our needs.
Pros: Planyo has so many features, that every crazy idea we had could be done with few clicks in Planyo.
The pros are the cons: The complexity of the possibilities by Planyo gives you chances to "do a few clicks" here and there. You might end to not understand every detail the software offers you. So you really have to go deeply into it and try to understand the complexity behind Planyo. Some support pages are not updated at the same moment as the software has been.
We run into some hidden limitations (number of resources). Those limitations should be published open according to our opinion.
Reviewed on 14/07/2017
Flexible booking system
Comments: Real-time management of my products and services. Direct online bookings.
Pros: Great flexibility in pricing and setting up booking criterias using the pricing manager module. Our business is fairly unique to our location so we can't just use an off the shelf system. Easy to link to a website. Very clear calendar view. Very responsive customer service/technical support team.
Cons: To make the most of the system, you need to be quite technical and computer savvy so it's taken a lot of research and trial and error to get the pricing correct however there are options to hire a third party expert to set this up.
Reviewed on 14/07/2017
A totally terrific product that saves staff time and maximizes revenue and reporting.
Comments: Planyo has helped us launch a new non-profit business. There are numerous out of the box features that have really come in handy. Each time we reach out to customer service the response comes within 24 hours and is comprehensive. I can scarcely imagine being more pleased with another solution.
Integrated payment processors
Responsive customer service!
Custom admin privileges
Cons: So perfect and always improving, you'll never want to use another system! Wish the mechanisms were issuing refunds were automated. Wish it wasn't so easy to delete users without reservations.
Reviewed on 13/07/2017
Excellent system for the reservations of our rental company, have used it faultlessly for 3yrs
Comments: This enabled my business to take bookings in real time and secure customers which, in turn helped us grow
Pros: Easy to use and setup; logical and web based means access anywhere, including using the mobile app which is also handy
Cons: The only con for this software for our use is capturing the data taken from the booking system to put this into a rental agreement/contract is currently a manual process, though I'm sure there are ways around this that we haven't yet explored. Excellent bit of software though