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What is PeachWorks?

PeachWorks, formerly WhenToManage, is a leader in solutions for managing back-of-house restaurant operations. Our next-generation restaurant operating system with a host of apps (applications) and tools simplifies everything from reporting, inventory management, employee scheduling, and POS Intelligence to recipe management. Cloud-based anywhere, any device access makes daily tasks easier, simpler and faster for everyone from small independents to large corporate franchise restaurant groups.

Who Uses PeachWorks?

Restaurant and foodservice operations of all sizes. For smaller operators, we make inventory and labor management easy and straightforward. For larger operators our enterprise features rule.

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Reviews of PeachWorks

Average score

Overall
3.7
Ease of Use
3.9
Customer Service
3.7
Features
3.5
Value for Money
3.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Crystal
Crystal
Executive Assistant in US
Verified LinkedIn User
Restaurants, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Another great POS and time management program

5.0 5 years ago

Pros:

I like the onboarding, payroll and scheduling options this software provided. We have been searching for just the right program to fit all our needs and this one seems to fit the bill. All of our POS and employee management needs are met with PeachWorks.

Cons:

I have no cons to report at this time, still learning all the features

PeachWorks Response

5 years ago

Thank you for your review Crystal. If you have any questions or would like more information on our other product please let me know. Jim

Chris
Executive Chef in US
Food & Beverages, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Its on its way!

5.0 7 years ago

Comments: Great concept for restaurant operators. The ability to have full control over your metrics in real time, at any location is the absolute future of managing your business. Being able to customize, and create your own dashboard of key performance indicators is available, and critical to gathering the information you need to steer your operations. Add on programs and features that you can customize to suit your needs and budget is fantastic. Being able to right-size the data you need, instead of purchasing large antiquated systems/licenses is a breath of fresh air. The customer support is extremely helpful.

Pros:

Flexibility, Modular purchasing of programs, support.

Cons:

Still in development for multiple platforms and communication with Different POS.

Chris
Senior Vice President in US
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Peachworks Inventory Management

2.0 3 years ago

Comments: Peachworks, overall, had a helpful support staff. The product simply was not intuitive enough for our needs. We experienced constant glitches with recipe editing and inventory counts. The lack of robust reports really made us need to look elsewhere.

Pros:

This was not an easy product to use, overall. If I had to pick what I liked most, it would be the Recipe Sandbox. It was fairly easy to create recipes to analyze costs.

Cons:

The overalls COGS report was very difficult for us to interpret. We were constantly troubleshooting and having large variances that didn't make sense. There was not a master account to run locational COGS side by - this was a very hard workaround. There also was not a budgeting component.

Brian
Owner in US
Hospitality, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Satisfied customer

4.0 8 years ago

Comments: PeachWorks is a great product and easy to use. We have saved 2% on our food costs using their products.

Pros:

Easy to Use Does not require huge setup costs Employees rave about the results

Cons:

Ready for them to develop more applications.

Dennis
Dennis
Technical Support Analyst in Kenya
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Catering in our events is now easy thanks to PeachWorks

4.0 6 years ago

Comments: Our events are now manageable as the catering budget and needs are done swift with the software

Pros:

Its easy to install and use It can be synced with other POS devices to help in managing the catering needs more efficiently

Cons:

There is much negative i can report as of now. So far it has served all our organization purposes and needs in catering efficiently