What is retailcloud?

retailcloud offers a complete Point of Sale solution for Retail & Restaurant.

Powerful, simple to use tools to manage your restaurant or retail business. From Point of Sale, CRM, Loyalty Marketing, Time & Attendance with Real-time reporting & Sales Analytics to help you navigate your business.

Who Uses retailcloud?

Small to midsize retail merchants who are looking for a cloud solution as well as bringing relevant data direct to consumers. Inventory, Reports, Customer Base Loyalty Programs, EMV, NFC, etc.

Where can retailcloud be deployed?

Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile)

About the vendor

  • retailcloud
  • Founded in 2008
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Bahamas, Bahrain, Canada, Chile and 8 others

Languages

English

About the vendor

  • retailcloud
  • Founded in 2008
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Bahamas, Bahrain, Canada, Chile and 8 others

Languages

English

retailcloud videos and images

retailcloud Software - retailcloud Retail Solutions
retailcloud Software - retailcloud Restaurant Solutions
View 3 more
retailcloud video
retailcloud Software - retailcloud Retail Solutions
retailcloud Software - retailcloud Restaurant Solutions

Compare retailcloud pricing with similar products

retailcloud

US$49.00/month
Free Version
Free Trial
US$272.00/month
Free Version
Free Trial
US$49.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial

Features of retailcloud

  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • CRM
  • Check-in/Check-out
  • Customer Accounts
  • Data Import/Export
  • Delivery Management
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Restaurants
  • For Retail
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Item Management
  • Menu Builder
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Management
  • Order Tracking
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Purchase Order Management
  • Reorder Management
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Sales Reports
  • Separate Checks
  • Split Checks
  • Supplier Management
  • Table Management
  • Third Party Integrations
  • Touch Screen
  • Website Personalisation
  • eCommerce Management

Alternatives to retailcloud

An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more. Learn more about Odoo
Easily manage your store and website as one; mobile point of sale, eCommerce, marketplace integrations, inventory, promotions, loyalty.
Everything in one system including accounting, eCommerce, inventory management, manufacturing,and POS at a fraction of the cost of ERPs Learn more about DEAR Systems
PosBytz is a Complete Omnichannel Solution integrated with POS for Retail & Restauarants to manage both multi outlets and Online orders
This cloud-based POS centralizes inventory management, employee management, sales reporting & accounting across locations and channels. Learn more about Lightspeed Retail
NetSuite, the world’s #1 cloud ERP, gives you the visibility and control you need to make smart decisions and grow with confidence. Learn more about NetSuite
STORIS provides home furnishings retailers with integrated retail management software solutions for every facet of their operations.
Designed for retailers, wholesalers & multichannel brands, Brightpearl is a flexible, advanced inventory and order management system. Learn more about Brightpearl
Nobody beats Rezku's powerful POS technology. Nobody beats Rezku's value. Contact rezku for details.
RockSolid MAX integrated point of sale is easy to use and helps retailers grow their business at one affordable monthly price.
Spruce software is easy to use and completely integrated, helping building suppliers streamline processes and reduce costly errors. Learn more about Spruce
Manage your complete Supply Chain digitally with Expand smERP. It is specially designed for Exporters and Manufacturers in Midmarket.
Posibolt is a leading (POS), ERP, Omnichannel solutions available on cloud, on premise and hybrid.

Reviews of retailcloud

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
4.7
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
19%
3
13%
1
6%
Linda
owner in US
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Small Business

5.0 3 months ago

Comments: I love it. The customer support is the best and the staff is so friendly. This system for the cost is amazing, other systems would cost me a lot more and I would not get the support I do from retailcloud. This allows me to keep my prices affordable for my customers.

Pros:

It is easy to use for people like me that are not so computer literate. Customer support is amazing, they are always there to help. I have messed things up a couple times by touching a setting and had to have them walk me through fixing my errors. The staff is so friendly, and the chat feature is easy to use any time you need.

Cons:

I would like to see the actual inventory being shown on the master item screen. being able to change on- hands easily through the mobile app. Add the freight charges to the report there is a column for it but it is not on the receiving report.

Jack
Owner in UK
Retail, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use

5.0 6 years ago

Comments: The screens and UI are intutive . This helps our cashiers to navigate faster. Multiple Customization options which can be tailored for your use.

Pros:

Lot of Customization Multiple Roles Inapp Chat Support and Help access

Cons:

Looking for more hardware in europe region

retailcloud Response

6 years ago

Hi Jack We can get you a selection of distributors from Star EMEA, who are one of our preferred partners in Europe retailcloud

eric
snr technical manager in Ghana
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

review on first use

3.0 6 years ago

Comments: good so far, but i think there is more to be done. i enjoyed prompt support and it made me comfortable recommending the system to people

Pros:

cost is okay

Cons:

i cannot add my own currency

retailcloud Response

6 years ago

Thanks for the feedback. I believe you are using the free version and there is a way to add a currency other then the 10 we support on the free version. Its a one time $25 fee for that on the free version. You can also find implementation guides on support.retailcloud.com and user guides on wiki.retailcloud.com. Please feel free to use the online chat support at retailcloud.com. We pride ourselves on having quality support for all our solutions including the free version.

Gurcan
OWNER in US
Construction, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Simply The Best

5.0 6 years ago

Comments: They have a very good self help process. It was easy and they have good support. The people understand retail and understood what i needed for my store. It was easy to connect my website as well.

Pros:

I am not too technical but it was very easy for me and ny employees to use. Also it is great for customer tracking.

Cons:

I have an iPhone and their programs only work on Android and Windows, but it saved me a lot of money on licenses and hardware

Meet
Owner in US
Wine & Spirits, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Top notch onboarding team!

5.0 last year

Comments: So far the experience is great, they have worked hard and gone above and beyond in every aspect. I say again.... Do yourself a favor and schedule a Demo. Entire team has been great to work with.

Pros:

Ease of use on POS App. CAS(back office) is very robust, and allows customization of the Store setup. Honestly, there are new features I am discovering everyday.

Cons:

Nothing. Do yourself a favor and schedule a Demo!