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What is Ticketbud?

Ticketbud is a user friendly, all-in-one event management and online ticketing platform with all-inclusive pricing and human customer support. Organizers are in control with flexible payout options providing early access to funds (daily, weekly or monthly payouts), powerful tools and integrations, comprehensive reporting and complete access to event data at no extra cost. With the flexibility to customize (including white-label solutions), event organizers worldwide trust Ticketbud.

Who Uses Ticketbud?

User-friendly for first time organizers. Powerful and flexible for large festivals and events. Customers include food, music & holiday festivals, as well as community, arts and sporting organizations.

Where can Ticketbud be deployed?

Cloud-based
On-premise

About the vendor

  • Ticketbud
  • Located in Austin, US
  • Founded in 2007

Ticketbud support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, United Kingdom, United States

Languages

English

Ticketbud pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • Yes, has free version

Ticketbud has a free version and offers a free trial.

Pricing plans get a free trial

About the vendor

  • Ticketbud
  • Located in Austin, US
  • Founded in 2007

Ticketbud support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, United Kingdom, United States

Languages

English

Ticketbud videos and images

Ticketbud Software - Event ticketing made easy, so you can focus on your event.
Ticketbud Software - What you get with Ticketbud
Ticketbud Software - Mobile optimized event pages and checkout
Ticketbud Software - Showcase all your events
Ticketbud Software - Ticketing Questions
View 6 more
Ticketbud video
Ticketbud Software - Event ticketing made easy, so you can focus on your event.
Ticketbud Software - What you get with Ticketbud
Ticketbud Software - Mobile optimized event pages and checkout
Ticketbud Software - Showcase all your events
Ticketbud Software - Ticketing Questions

Features of Ticketbud

  • Activity Dashboard
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • Calendar Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Customer Data Management
  • Customisable Branding
  • Email Marketing
  • Event Calendar
  • Event Scheduling
  • Event Ticketing
  • Group Registration
  • Marketing Automation
  • Online Payments
  • Online Registration
  • Payment Processing
  • Promotions Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Social Promotion
  • Third-Party Integrations
  • Ticketing
  • Volunteer Management
  • Website Management

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Reviews of Ticketbud

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
27%
3
3%
Eric
Reunion Coordinator in US
Printing
Used the Software for: 1+ year
Reviewer Source

Easy to use and any questions I had were promptly responded too. Can't ask for more than that.

5.0 7 years ago

Comments: Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event.

Pros:

Site was easy to use. They gave me the money just days after tickets were bought so I could pay venue, DJ, Photographer, etc. The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours. The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise.

Verified Reviewer
Verified LinkedIn User
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Good to get ticket sales up and running quickly

4.0 4 years ago

Comments: We used this to get through a period of time where ticket sales on our website were down. It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.

Pros:

This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly.

Cons:

The lack of advanced features or ability to collect custom information. It's pretty basic, but that's also what makes it easy to use for beginner level business folks.

Alternatives Considered: WooCommerce

Reasons for Switching to Ticketbud: We did go with Woocommerce, but Ticketbud was quicker to get going and so served us well during a transition period.

Ray
Ray
General Manager in US
Verified LinkedIn User
, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Our team liked using ticketbud for our traveling show.

3.0 6 years ago

Pros:

We really liked using ticketbud to manage the promotion and system of ticket management for our traveling dance show. It helped us gauge ticket sales on a simple dashboard

Cons:

We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform.

Ticketbud Response

6 years ago

Hi Ray, Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best. In regards to fees, we have a basic fee structure that is less expensive than most of our competitors. We appreciate your feedback and we will do our best to make sure support is much better for the future.

Diane
President in US
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good software and outstanding customer service!

4.0 7 years ago

Pros:

First of all, you can get an actual person on the phone, and pretty easily. I am over these sites where you can only talk via a computer - so inefficient and frustrating! And the customer service really is outstanding - they go the extra mile to help you, and stay with you until the problem is solved - never losing patience or professionalism. Recently, I had to navigate between Ticketbud and WePay (another site/software) and it was so frustrating to deal with WePay that the TB rep actually called them for me and worked it out - amazing! Saved me time, stress, and money.

Tamina-Shimone
Administrative Manager in Jamaica
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Ticketbud Review

5.0 4 years ago

Pros:

This software is very straight forward. It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.

Cons:

There are times when scanning tickets the software 'hangs up' and so you have to restart it. Also it sometimes has issues reading the barcodes that are on another phone screen, but other than that, it works perfectly.