Who Uses EFACS E/8?

EFACS E/8 is aimed at manufacturing companies, Exel's customer base spans industries as diverse as food, aerospace, engineering, automotive, electronics and packaging.

What Is EFACS E/8?

A comprehensive enterprise resource planning system for manufacturing and field service companies that covers all areas of the business. Exel's customer base spans industries as diverse as food, aerospace, engineering, automotive, electronics and packaging.

EFACS E/8 Details

Exel Computer Systems

http://www.exel.co.uk/

Founded 1985

Multiple Devices
Mobile CRM
EFACS Menu
Embedded Dashboard 1
Embedded Dashboard 1
EFACS E/8 video
Play
Multiple Devices-thumb
Mobile CRM-thumb
EFACS Menu-thumb
Embedded Dashboard 1-thumb
Embedded Dashboard 1-thumb

EFACS E/8 pricing overview

EFACS E/8 does not have a free version.


Starting Price

Not provided by vendor

Free Version

No

EFACS E/8 deployment and support

Support

  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Android (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

EFACS E/8 Features

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Contract/License Management
  • Customer Database
  • Customisable Reports
  • Distribution Management
  • Document Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • HR Management
  • Integrated Business Operations
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manufacturing Planning
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Warehouse Management
  • Workflow Management

View full list of ERP Systems

EFACS E/8 Alternatives

More EFACS E/8 alternatives

EFACS E/8 Reviews for UK Users

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.1
Customer Service 4.3
Features 4.2
Value for Money 4.3

Review software

Share your experiences with other software buyers.

Write a Review!
Adam B.
Technical Director
Furniture, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 28/04/2020

"Excellent ERP Partner"

Pros: The main factors in our decision to implement Efacs E/8 ERP were the reliability, flexibility, and ability to handle multi-company setups out of the box. We have been using the software for over 10 years now and the decision to implement Efacs is not one that we regret.

Cons: While almost anything is possible, it can take a while to understand the software well enough to customise it yourself. However the team are very helpful via the support desk and can normally point you in the right direction.

  • Reviewer Source 
  • Reviewed on 28/04/2020
Verified Reviewer
MD
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 02/05/2019

"Strong ERP solution for Manufacturing SMEs"

Comments: We've been working with EFACS E/8 for 15 years, and this software is now the central core of our business processes. Support is responsive, and the implementation team understand manufacturing processes, and have wide experience, so can develop effective tailored solutions. The product continues to develop and evolve with new functionality and improvements.

Pros: Comprehensive solution - covers 90% of business functions off the shelf. Therefore we can run the entire business on a single package, with no transfers of data between systems, no duplication, and users only need training and experience on one platform to cover a wide range of business functions.
Adaptable and accessible if you need to tailor some elements to your individual business.
Browser based, so easy for users to pick up, and can be used on a wide range of hardware.

Cons: As it is a very comprehensive package, it can be cumbersome if you are only trying to use small elements of the system.

  • Reviewer Source 
  • Reviewed on 02/05/2019
Verified Reviewer
Internal Sales Manager
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 05/09/2018

"Very poor"

Comments: A painful experience from start to finish - we would not have chosen EFACS had we known the difficulties up front.

Pros: MRP eventually was an improvement on our previous solution.

Cons: Vastly oversold, we ended up developing many features that we had been led to believe were out of the box. Customisation was very difficult, requiring seldom-available consultants to spend 100s of pounds a day to set up. If we requested a feature they just did it blindly, rather than advising the best way to accomplish it based on their experience, which meant that time and money was greatly wasted reaching a workable solution. Resolving even basic issues could take months. Speaking with one consultant could lead to a vastly different answer than another so there was little consistency. We had to refuse to have two consultants back as their work and attitude was so poor. CRM is very basic. Very clunky to get around.

Vendor Response

by Exel Computer Systems on 17/12/2018

I am sorry to hear about your poor experience, and regret that in this instance we fell short of our standards of customer service. In our 33 year history, we have implemented hundreds of business systems both in the UK and around the world, and we pride ourselves on the number of successful implementations and high quality customer service that we offer.

We do not know which company you are from, but please contact either your Account Manager or our Customer Services Manager so that we can resolve your concerns.

  • Reviewer Source 
  • Reviewed on 05/09/2018
Verified Reviewer
ERP & IT Manager
Consumer Electronics, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/12/2018

"It does what is says on the tin"

Comments: Having work for the last 18 years with EFACS in 5 companies covering varying industrial sectors, I have found that it always offers the business great benefits, with an easy to use interface.
Controlling all areas of the business with ease.

Pros: Interface - intuitive and easy to use/navigate.
Programmability - very easy to add extra functionality to the system, from simple extra columns on screen to complex business logic.

Cons: Can be problematic being tied to only Windows IE for some users who are used to other applications.

Vendor Response

by Exel Computer Systems on 14/06/2019

Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara.

  • Reviewer Source 
  • Reviewed on 11/12/2018
Laura A.
Senior Systems Developer
Construction, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/05/2019

"Very good customer experience"

Comments: EFACS8 has been a very good fit for our business, providing us with the platform to bespoke the system to our companies specific needs.

Pros: The system is very user-friendly and easy to navigate around. Customer support is exceptional and always answer queries in a timely fashion. The freedom to bespoke the system is also a big positive as if there is not something in the system that works for your business you can adapt it to suit. The fact that you can link the system with the Microsoft Power Platform is a brilliant function as you can build your own apps and power bi reporting.

Cons: The developer screens take a little getting used to, however, once you are of-fay with them they become a lot easier to use.

  • Reviewer Source 
  • Reviewed on 03/05/2019