Who Uses This Software?

Non-Profit organizations regardless of service delivery type. NewOrg is a flexible solution that is configured to your specific needs. Implementation includes all training, imports, reporting, etc.

Average Ratings

16 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • New Org
  • http://www.neworg.com/
  • Founded 2003

About NewOrg Management System

Improve your fundraising successes and reduce your operating costs by managing all your relationships in one solution. NewOrg uniquely manages Donors & Development activities PLUS Volunteers, Clients and Program/Service delivery. Create targeted campaigns, e-mail appeals, customized event calendars, online event registration & payment processing; even surveys plus extensive custom reporting. See how NewOrg's integrated approach will rev up your fundraising results and your sustainability.

NewOrg Management System Features

  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management
  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management
  • Alumni Management
  • Auction Management
  • CRM
  • Campaign Management
  • Contribution Tracking
  • Donor Discovery
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Pledge Management
  • Recurring Giving
  • Volunteer Management
  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management
  • Activity Tracking
  • Assessment Notes
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Eligibility Verification
  • HIPAA Compliant
  • Medical History Records
  • Patient Records
  • Referral Management
  • Treatment Planning
  • Case Notes
  • Client Management
  • Document Management
  • Forms Management
  • Goal Setting / Tracking
  • Program Management
  • Referral Management
  • Reporting & Statistics
  • Scheduling
  • Volunteer Management
  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Scheduling
  • Progress Tracking
  • SOAP Notes

NewOrg Management System Most Helpful Reviews

We Love NewOrg

Reviewed on 02/10/2018
Jyl T.
Development Coordinator
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall we love NewOrg, its capabilities and features. We especially appreciate the NewOrg Support Team. They are amazing! They have been responsive to our ever changing needs and oh so helpful in finding solutions as challenges arise.

Pros: One of the best things we like about NewOrg is that it is easy to access information. NewOrg affords our agency the ability to organize all program data in one database. Many of our clients access multiple program services. With the NewOrg Management System, our clients are entered only once as contacts but then 'admitted' to various programs streamlining the data entry process.
The implementation process was designed to meet our specific agency needs. It was clearly outlined with customization, beta testing, training, timelines and benchmark meetings.
The comprehensive training was well received by our staff. The Training Video Library on the NewOrg website offers brief tutorials and ongoing updates on the system’s features and functionality.
The Duplicate Wizard is a great tool to help us eliminate multiple data entry of client information.

Cons: What we like least is the industrial appearance of the reports. We would like them to be more relective of our agency and the services we provide. It would be great if they were colored and had our logo. Also there are a couple of additional customizable features that we would like such as adding/changing colors on the screen and the ability to select a 24 hour clock instead of just a 12 hour clock.

Vendor Response

by New Org on 07/10/2018

Thank you Jyl. You have provided a couple great "Feature" suggestions and we will be discussing including them possibly in some future updates to all our NewOrg partners. Suggestions like these are how we enhance NewOrg to match the needs of our partners.

NewOrg Review - Habitat for Humanity of Palm Beach County

Reviewed on 02/10/2018
Jeni D.
Development Associate
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall I am happy with NewOrg, and have no plans to change systems. Their support staff is fantastic, and has always responded quickly, and offered solutions. They have been willing to work with me and make sure they understand exactly what I'm needing. Any time that they have been unable to deliver something it has been because of a technical limitation of the software. There may be better solutions out there, but none that are a better value in terms of budget.

Pros: The software is a good value alternative to more expensive donor management solutions. I particularly like that it can incorporate all of the many different elements we work with, including donors, volunteers, homeowners, properties and organizations.

Cons: The reporting function can seem counter-intuitive. I would love to see more options for capturing the information I am looking for perhaps as radio buttons (ex. list of donors and total gift with emails or with addresses etc.) Often I find that the report I need only give part of the information I'm looking for. Additionally, reports take a LONG time to run. I would love to see this further optimized to have reports run much faster.

Vendor Response

by New Org on 19/10/2018

Thanks Jeni for taking the time to share your knowledge of NewOrg. We will be passing on your suggestions and comments to the technical side folks!

Good midmarket option with great customer service

Reviewed on 01/10/2018
Caroline S.
Director of Programming
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We've only just started using it but overall were happy with how the implementation went and the flexibility of the software and the willingness of the company to customize and work with you. We've also gotten good feedback from our participants about their experience using the software.

Pros: The NewOrg system can be pretty customized to meet your needs, and I found that the customer service was excellent and they were willing to go the extra mile. It has already made our lives easier in reporting, communicating with our participants, and managing our data. I also like that you can add on different modules as you go, which gives us the opportunity to grow with the software. My research found that it is the most reasonably priced of the customizable data management options (obviously more expensive than the strictly out of the box options, but a lot less expensive than a number of the other highly customizable options). Of course, that means that there are some features/customizations that aren't available, but for us it is doing the majority of what we would like it to! Another huge pro is that they create a customized manual for your organization, which helps a lot with training and implementation of the software.

Cons: The implementation process took a bit longer than we were hoping it would, but the customer service was good throughout! There are a few features (texting, for example) that we would like to have but the software doesn't yet have.

Vendor Response

by New Org on 19/10/2018

Caroline, thank you for your input and observations and sharing your NewOrg experience.

One stop shop

Reviewed on 28/09/2018
Sandi A.
Associate Director
Nonprofit Organization Management, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been able to combine 4 systems into one, and creating mailing lists takes a fraction of the time.

Pros: Incredibly Flexible
Support always there to help
Able to track volunteers, clients and donors all in one system

Cons: The mail function is great, but a little cumbersome to create template emails (newsletters for example)
The Donor module is good, but not quite as robust as stand alone donor modules
Would like the ability to import data without going through support

Vendor Response

by New Org on 19/10/2018

Sandi, as a multi-year partner, we appreciate you sharing your knowledge and user experience with NewOrg.

Social Work Database

Reviewed on 02/10/2018
Denise B.
Executive Director
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: New Org Management System, great customer service. Provides you with manuals so that you can do your job easily.

Pros: This system does a wonderful job of storing your data in such a way that you can see at a quick glance the history of individuals in events. It is very user friendly. Love the calendar system! No matter where you are it is easy to pull up any information needed.

Cons: Case status in top of the event sheet instead of at the end which forces you to go back through. Donor portion not as flexible to work with.

Vendor Response

by New Org on 19/10/2018

Thank you for your rating and comments. We take your observations to heart as much of the NewOrg system is crafted based on input from our users just like you.

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