Who Uses Campaigner?
Campaigner provides easy and scalable email marketing automation for all business sizes. It is the platform of choice for over 100,000 businesses worldwide including many Fortune 500 brands.
What Is Campaigner?
Campaigner is a powerful email marketing automation solution that enables mid-market and enterprise businesses to drive higher ROI, convert more leads, and generate more sales. With industry-leading inbox delivery rates, advanced personalization and real time reporting, Campaigner is the preferred choice of over 100,000 businesses worldwide.
Campaigner Details
j2 Global
http://www.campaigner.com/
Founded 1999
Support
- 24/7 (Live Rep)
- Online
Deployment
- Cloud, SaaS, Web
Training
- Live Online
- Webinars
- Documentation
Campaigner pricing overview
Campaigner does not have a free version but does offer a free trial. Campaigner paid version starts at US$19.99/month.
Starting Price
US$19.99/month
Free Version
No
Free Trial
Yes
Campaigner Features
Email Management Software
- Archiving & Retention
- Canned Responses
- Data Recovery
- Email Monitoring
- Queue Management
- Response Management
- Routing
- Shared Inboxes
- Signature Management
- Spam Blocker
- Whitelisting/Blacklisting
Email Marketing Software
- A/B Testing
- Auto-Responders
- CAN SPAM Compliance
- Customer Surveys
- Drip Campaigns
- Dynamic Content
- Event Triggered Email
- Image Library
- Landing Pages/Web Forms
- List Management
- Mobile Optimised Emails
- Reporting/Analytics
- Subscriber Management
- Template Management
- WYSIWYG Email Editor
Lead Nurturing Software
- A/B Testing
- Campaign Management
- Drip Campaigns
- Lead Capture
- Lead Notifications
- Lead Scoring
- Lead Segmentation
- Performance Metrics
- Personalisation
- Pipeline Management
Marketing Automation Software
- A/B Testing
- Analytics/ROI Tracking
- Customisable CTAs
- Drip Campaigns
- Dynamic Content
- Landing Pages/Web Forms
- Lead Scoring
- Sales Intelligence
- Search Marketing
- Segmentation
- Social Marketing
- Website Visitor Tracking
Transactional Email Software
- A/B Testing
- Contact Database
- Dynamic Content
- Email Monitoring
- List Management
- Reporting/Analytics
- Spam Check
- Template Management
Campaigner Alternatives
More Campaigner alternatives
Campaigner Reviews for UK Users
Showing 5 of 259 reviews
Kristi D.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/09/2018
"Use What You Know"
Comments: We send a weekly email to 40k users and this program has worked for us for the last 8 years.
Pros: This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.
Cons: Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.
Vendor Response
by j2 Global on 15/10/2018
Hi Kristi,
Thank you for leaving a review of Campaigner.
We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.
If you have any additional questions please do not hesitate to contact us.
-The Campaigner Team
- Reviewer Source
- Reviewed on 18/09/2018
Jerry M.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money3/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/08/2020
"A little learning curve, but powerful software"
Comments: We use Campaigner for numerous purposes, including marketing directly to customers, distributing information to vendors and other interested parties, and media outreach. We have found it effective for all of these purposes, especially since it can handle all of these without interfering with the others.
Pros: Ease of managing lists, importing from other sources, handling unsubscribes and reporting. Terrific customer support via chat and telephone.
Cons: Creation WYSIWYG tool can be a little frustrating, as the interface sometimes makes editing difficult (size of the working box inhibits cut-and-paste, moving elements up and down, etc.)
Vendor Response
by j2 Global on 25/08/2020
Jerry,
Thank you very much for your detailed feedback about our product. I am happy to hear that our list management system is working to your satisfaction and that our customer support has been there to help you.
Your feedback about our WYSIWYG editor is also appreciated, I hope that you have had the chance to try our new drag and drop editor.
Please let us know if you need anything anytime.
Best,
Carlos
- Reviewer Source
- Reviewed on 14/08/2020
Scott W.
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Overall Rating3/5
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Ease of Use2/5
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Features & Functionality2/5
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Customer Support2/5
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Value for Money2/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/09/2018
"Much to be desired"
Comments: We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.
Pros: We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.
Cons:
Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.
Vendor Response
by j2 Global on 15/10/2018
Hi Scott,
Thank you for taking the time to review the platform.
We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.
-The Campaigner Team
- Reviewer Source
- Reviewed on 10/09/2018
Holly K.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 31/08/2020
"Hotchkiss Brain Institute review"
Comments: Overall, I like using Campaigner. I have become more proficient with the software. I am EXTREMELY thankful for the tech support. I always get the help I need and they are professional, quick, and reliable. If the tech support was not as great as it is, I would possibly seek out a different software, due to the spacing/formatting issues that seem to happen in each of my campaigns.
Pros: I like the look of the finished product. It is quite professional looking. And once I got the hang of how to build a newsletter, I really liked it.
Cons: I found it difficult to learn how to best use the product. There tend to be spacing issues (usually too many spaces between articles) that I am unable to adjust and always have to call tech support to fix.
Vendor Response
by j2 Global on 14/09/2020
Hello Holly,
Thank you for your feedback, its great to hear that you are making good use of Campaigner and that our support staff has been there for you.
The other feedback that you have provided will be brought up with out product and development team.
Hope that you have a great day,
Carlos, Customer Marketing Manager
- Reviewer Source
- Reviewed on 31/08/2020
Helen H.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/08/2020
"Great for Small Businesses"
Comments: I like the software as a whole. We are small so don't use it a lot but it's great to have. The staff that set us up were great to work with.
Pros: Being able to duplicate a previous SEND so I can update it easily instead of recreating. Report are easily viewed. Being able to set the time for the SEND. The ability to SEND a previous email only to those that didn't open the first time. I like the fact that I can see JUST the opt outs and the bounces - both hard and soft.
Cons: Sometimes I want to have a picture to move to a certain spot in the 'page' but it won't go "dead centre" I would like to be able to edit a SENT product to be able to update a typo or date and then RESEND to those that didn't open. If I create a copy, I loose the means to only send to those that didn't open the original - if there is a way I would be interested to know.
Vendor Response
by j2 Global on 10/09/2020
Hello Helen,
Thank you very much for this feedback, it provides valuable insight into your experience using Campaigner and it is much appreciated.
Best regards,
Carlos, Customer Marketing Manager
- Reviewer Source
- Reviewed on 26/08/2020
