Verizon Connect

It's one of the best purchases our company ever made.

Comments: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros:

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons:

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

Verizon Connect

Comments: Great experience with the service and it could be better with a price reduction.

Pros:

Great service for the last two years with no issues or complaints.

Cons:

The price could be a little cheaper and more friendlier for the consumer.

Terrible company, customer service & overall awful company

Comments: Overall, just so terrible. Their customer service is awful. they don't listen to customer's needs and will keep renewing contracts without consent.

Pros:

I literally have nothing good to say about this company. Everything is a challenge with them and we've had them for years.

Cons:

Everything is terrible about this company. Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't know what they're doing. I'm trying to update a credit card on file and their website doesn't work. I've been transferred 4 times already in 10 mins. It's a simple request. This is just a minor issue. We've had so many major issues as well!

Optimis Corp Review

Comments: My overall experience has been great. The software is efficient when it comes to workforce management software programs.

Pros:

What I like most about Verizon Connect is how easy it is to manage all daily operations in my office.

Cons:

There is nothing I currently have found that I dislike about Verizon Connect.

Verizon Connect Review

Pros:

It updates very quickly where driver locations are.

Cons:

There is nothing I dislike about this product.