What is ModMed?

Physician practices for Allergy, Dermatology, Gastroenterology, OBGYN, Ophthalmology, Orthopedics, Otolaryngology, Allergy, Pain Mgmt., Plastic Surgery, Podiatry, and Urology; ASCs for Ophthalmology and GI.

Who Uses ModMed?

Physician practices for Allergy, Dermatology, Gastroenterology, OBGYN, Ophthalmology, Orthopedics, Otolaryngology, Allergy, Pain Mgmt., Plastic Surgery, Podiatry, and Urology; ASCs for Ophthalmology a

Where can ModMed be deployed?

Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile)

About the vendor

  • Modernizing Medicine
  • Located in Boca Raton, US
  • Founded in 2010
  • Phone Support
  • Chat

Countries available

United States

Languages

English

About the vendor

  • Modernizing Medicine
  • Located in Boca Raton, US
  • Founded in 2010
  • Phone Support
  • Chat

Countries available

United States

Languages

English

ModMed videos and images

ModMed Software - MIPS Dashboard in EHR
ModMed Software - Integrated PM System
ModMed Software - Integrated Analytics
ModMed Software - 4
ModMed Software - Plastic Surgery Suite
View 6 more
ModMed video
ModMed Software - MIPS Dashboard in EHR
ModMed Software - Integrated PM System
ModMed Software - Integrated Analytics
ModMed Software - 4
ModMed Software - Plastic Surgery Suite

Compare ModMed pricing with similar products

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US$149.00/month
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Features of ModMed

  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customisable Dashboard
  • Decision Support Systems
  • E-Prescribing
  • EMR/EHR
  • For Medical Purposes
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Patient Education
  • Patient Engagement Software
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting/Analytics
  • Self Service Portal
  • Task Management
  • Video Conferencing

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Reviews of ModMed

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.2
Features
4.2
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tom
Tom
CEO in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

An EMR that puts the physician and patient first

5.0 4 years ago

Pros:

Specialty-specific EMR built that is easy to use and intuitive. Assists with proper ICD-10 coding and use of modifiers. Additional modules for Pathology, Practice Management/Billing, Telemedicine, and MIPS reporting are available as integrated features. A proactive and responsive company that takes provider issues and input seriously.

Cons:

The system is designed around an optimal workflow. As with any EMR, office workflows will need to be updated in order to align with the system's capabilities.

Modernizing Medicine Response

4 years ago

Tom, thank you for taking the time to share your review and for your continued support! -Alex B., Marketing

Brandon
Practice Administrator in US
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Modernizing Medicine

5.0 5 months ago

Comments: Overall our experience has been positive with ModMed. I think part of any new EMR is that they do so much it takes time to really incorporate it all into your practice. So on that end, I think even the things we currently like the least will improve.

Pros:

The software is a whole suite with EMR and practice Management. The two work together nicely. It allows easy scheduling of providers and linking of the visits. It helps drive the physician through their note while ensuring that they are coding their visits properly. It also helps with MIPS and other programs. They also do regular updates to improve the software, which is great.

Cons:

The things that are the least liked are the inability to really fine tune the scheduling. Even though you limit the type of appointments per location or provider, it still providers the schedulers with all options even if they are not able to use them. Also, creating the notes can be a bit cumbersome. I think some more "customization" would be helpful.

Charity
Practice Manager in US
Verified LinkedIn User
Medical Practice, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

The schedule is development's redheaded stepchild

3.0 3 years ago

Comments: EMA is robust, and the PM system has come a long way in the past few years. Medical documentation is vital (EMA), and the billing portion of the PM has understandably received more attention and more advancement than the scheduling portion. Hence my title.

Pros:

Integration with Relatient for appointment confirmations

Cons:

The list is long, but here are a few highlights: -Desperately need permissions granularity by user and by appt category (preference group). -When an account is inactivated users are still able to set appts. Not ok. Inactivating an account should disable it from a scheduling perspective. -As an administrator I'm spending way too much time changing the templating daily. The templating is simplistic and clunky as far as edits to existing template. Needs a delete option of "from today's date forward" and not just "delete all" or "delete this single one". -The schedule block feature should be granular; not all users should have that permission. I also need to be able to make recurring blocks, to be able to choose the date in the block window and not have to go to that date in order to block (which if you're in a week view is a PIA), and need to be able to choose a date range. -The schedule grid was not optimally designed for a multi-provider practice that wants to "view all providers here today". Each time I go to the schedule I have to reload every doc. Would like to be able to choose a default schedule that could be user preset that would load with some sort of default button, or at the very least have the system keep the memory sticky of the way I had it loaded when I left that screen. Way too many clicks right now. -Canceling appointments requires too many clicks. -Need a drag and drop feature from one provider's schedule to another.

Modernizing Medicine Response

3 years ago

Dear Charity - Thank you for taking the time to share your detailed feedback with us. I have personally shared this with our product teams here for review. Our support team will be reaching out directly to you to assist on several of the items noted. - Holly A., Clinical Solutions Manager

Samuel
Owner in US
Medical Practice, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

EMA is great, customer service is bad

4.0 3 months ago

Comments: My overall experience has been bad because I had a bad implementation of new features (PM lite) followed by enforcement of a contract that extended my end date with them even though we cancelled the PM lite. They could have just reverted to my old contract after cancelling the PM lite implementation and I would have been happy.

Pros:

user friendly emr system which saved time in clinic

Cons:

The software for EMR called EMA is good and user friendly, saves time in clinic. Implementing new features is a nightmare of discovery calls, introductory calls, unusually long timelines for deploying new services. The customer service is terrible which is surprising considering it is priced at a premium level.

Alan
President in US
Medical Practice, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Best EHR I’ve used!

5.0 2 years ago

Comments: Our entire practice runs on ModMed EHR and practice management. This is the best business move I have ever made.

Pros:

EMA (Electronic Medical Assistant) by Modernizing Medicine increased my productivity by 3-fold. That is to say, with this product I can see 3X more patients than I could without it. Charting is meticulous and fast, and visits are completed by the time the patient leaves. Frequently updated to give requested features — updates occur about every 2-6 weeks. Tech support is excellent and responsive. Requests for enhancements are responded to rapidly.

Cons:

Steep learning curve when starting makes it seem intimidating, but after a few days of use, it becomes automatic. Frequent updates sometimes introduce coding errors that need correction

Modernizing Medicine Response

2 years ago

Hi Dr. Gorenberg - Thank you so much for the great feedback and sharing your review with others considering our EHR and suite of solutions. - Holly, Clinical Solutions Manager