---
description: Discover the benefits and disadvantages of Maintenance Connection.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Maintenance Connection Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CMMS Software](/directory/30032/cmms/software) > [Maintenance Connection](/software/12444/maintenance-connection)

# Maintenance Connection

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> Multi-site CMMS/EAM solution that helps businesses avoid asset failure, reduce downtime, and manage maintenance operations.
> 
> Verdict: Rated **4.4/5** by 444 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Maintenance Connection?

It caters to agriculture, automotive/aerospace, chemical processing, construction, discrete manufacturing, education, energy, food \&amp; beverage, government, healthcare, and pharmaceutical industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 444 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Accruent
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Subscription license: Recurring monthly or annual fee. Cloud and On-Premise deployments.&#10;&#10;Perpetual license: Higher up-front purchase (capital expenditure). Low annual support contract.&#10;&#10;Contact Accruent for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, French, German, Portuguese, Spanish
- **Available Countries**: Australia, Canada, Cook Islands, Denmark, Fiji, Finland, India, Indonesia, Ireland, Malaysia, Netherlands, New Zealand, Papua New Guinea, Philippines, Singapore, Sweden, Switzerland, Thailand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Billing & Invoicing
- Calibration Management
- Contract/License Management
- Cost Tracking
- Document Management
- Equipment Management
- Equipment Tracking
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Fixed Asset Management
- Historical Reporting
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Job Management
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Parts Management
- Predictive Maintenance
- Preventive Maintenance
- Purchase Order Management
- Quotes/Estimates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Service History
- Technician Management
- Third-Party Integrations
- Vendor Management
- Warranty Tracking
- Work Order Management

## Integrations (1 total)

- Meridian

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [CMMS Software](https://www.capterra.co.uk/directory/30032/cmms/software)

## Related Categories

- [CMMS Software](https://www.capterra.co.uk/directory/30032/cmms/software)
- [Maintenance Management Software](https://www.capterra.co.uk/directory/30058/maintenance-management/software)
- [EAM Software](https://www.capterra.co.uk/directory/30840/eam/software)
- [Real Estate Accounting Software](https://www.capterra.co.uk/directory/32689/real-estate-accounting/software)
- [Construction Accounting Software](https://www.capterra.co.uk/directory/20003/construction-accounting/software)

## Alternatives

1. [Fracttal One](https://www.capterra.co.uk/software/159911/fracttal) — 4.6/5 (1785 reviews)
2. [MaintainX](https://www.capterra.co.uk/software/179296/getmaintainx) — 4.8/5 (1070 reviews)
3. [Limble](https://www.capterra.co.uk/software/162600/limble-cmms) — 4.8/5 (757 reviews)
4. [eMaint CMMS](https://www.capterra.co.uk/software/100468/emaint-cmms) — 4.5/5 (430 reviews)
5. [Asset Essentials](https://www.capterra.co.uk/software/113574/assetessentials) — 4.4/5 (284 reviews)

## Reviews

### "Great platform to use" — 4.0/5

> **Carly** | *24 February 2026* | Consumer Goods | Recommendation rating: 6.0/10
> 
> **Pros**: On the whole I really like the user interface and the custoner support is excellent. I always get very detailed step by step help when I raise issues via the support website.
> 
> **Cons**: Can be frustrating with some of the wording being amercian as its often not the wording we would use but I get it. also sometimes when you raise an issue because of the time difference it can take a while to get a response. (responses are alwatys helpful though when they do come through)
> 
> Overall i am happy. I appreciate it is capable of so much more than we use it for I just need time to invest on how to utilise it more.

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### "Very good service provided by maintenance connection." — 5.0/5

> **Julia** | *25 February 2026* | Aviation & Aerospace | Recommendation rating: 10.0/10
> 
> **Pros**: The fast service that can be provided with the help of maintenance connection that we can provide to our guests.
> 
> **Cons**: Maintenance connection has a lot of advantages, however the thing I like the least would have to be the issue reporting process as sometimes it can take a little bit too long.
> 
> My overall experience with maintenance connection is very positive. The system is highly helpful and helps us keep our office in check and always ready for service.

-----

### "Efficient System Backed by a Strong Support Team" — 5.0/5

> **Frida** | *18 December 2025* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: Maintenance Connection system is very user-friendly. It's a very robust system that offers unlimited potential to address the growing needs of our organization. It is highly customizable and has lots of functionality.
> 
> **Cons**: As a user and co-admin, I have yet to experience what I like the least about Maintenance Connection. We are still working to optimize everything it can do for our organization. So far, it meets our expectations well.
> 
> I appreciate how reliable the support team is\! The system itself works efficiently to address our everyday operational needs.

-----

### "worth a try" — 3.0/5

> **Chris** | *24 February 2026* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: customer support, easy to use once you get used to it, the team can get on and see whats pending and over due especailly with this 2026 update.
> 
> **Cons**: the system is very hard to navigate, sometime the work orders/PMs dont generate, sometimes PM's double publish for no reason, or not on time. there is a time difference of when someone imputs a work order to when it gets published its a bad thing especially when its a high priority item.
> 
> i enjoy the system it has taught me alot especially with the accruent accademy but there is just alot of systems or processes that just are not necessary.

-----

### "Can't Find Anything Better" — 5.0/5

> **Tracy** | *24 February 2026* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: It's just a very easy program to use and manage\!  I don't have to spend half of my day managing the program, but instead, I spend 30 minutes a day managing the workforce and maintenance jobs\!
> 
> **Cons**: The glitches that occasionally happen.  However, these are usually corrected within a day or two. When something does happen, the process to request help is very easy and is usually acted upon within a couple hours.
> 
> I have used eight different CMMS systems throughout my career.  Maintenance Connection is the easiest system to use, while providing the most usable information.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/12444/maintenance-connection)

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