---
description: Discover the benefits and disadvantages of Alma.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alma Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Alma](/software/1244369/Alma)

# Alma

Canonical: https://www.capterra.co.uk/software/1244369/Alma

> Web-based, cloud-based live chat tool that helps businesses communicate with website visitors via an embeddable chat widget and agent.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Alma?

Small to large businesses across industries in the Swedish market seeking to add live or automated chat capabilities to their websites.

## About the vendor

- **Company**: Nomar

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Swedish
- **Available Countries**: Sweden

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software)

## Alternatives

1. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [Qiscus](https://www.capterra.co.uk/software/1026338/qiscus) — 4.4/5 (7 reviews)
3. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24229 reviews)
4. [WhatsApp](https://www.capterra.co.uk/software/180345/whatsapp) — 4.7/5 (16476 reviews)
5. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4639 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1244369/Alma)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10188932/Alma/> |
| en-AE | <https://www.capterra.ae/software/1244369/Alma> |
| en-AU | <https://www.capterra.com.au/software/1244369/Alma> |
| en-CA | <https://www.capterra.ca/software/1244369/Alma> |
| en-GB | <https://www.capterra.co.uk/software/1244369/Alma> |
| en-IE | <https://www.capterra.ie/software/1244369/Alma> |
| en-IL | <https://www.capterra.co.il/software/1244369/Alma> |
| en-IN | <https://www.capterra.in/software/1244369/Alma> |
| en-NZ | <https://www.capterra.co.nz/software/1244369/Alma> |
| en-SG | <https://www.capterra.com.sg/software/1244369/Alma> |
| en-ZA | <https://www.capterra.co.za/software/1244369/Alma> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Alma","description":"Alma Webchat is a web-based, cloud-based live chat solution that lets businesses communicate with website visitors in real time. Teams use Alma Webchat to manage incoming chats, route conversations to the right agents, and track visitor activity across their site.\n\nCore features include customizable chat widgets, automated greetings, chat history, and reporting dashboards that show volume and response metrics. Agents can handle multiple chats at once and transfer conversations between team members.\n\nAlma Webchat suits small to midsize businesses across retail, services, and support-focused industries that want to add live chat to their website without complex setup.","image":"https://images.g2crowd.com/display-layer-screenshots/2094064/168be945c08faffb40ab1bfc579820a82af520acb4bc176b18a364df229a438b.png","url":"https://www.capterra.co.uk/software/1244369/Alma","@id":"https://www.capterra.co.uk/software/1244369/Alma#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1244369/Alma#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Alma?","@type":"Question","acceptedAnswer":{"text":"Alma Webchat is a web-based, cloud-based live chat solution that lets businesses communicate with website visitors in real time. Teams use Alma Webchat to manage incoming chats, route conversations to the right agents, and track visitor activity across their site.Core features include customizable chat widgets, automated greetings, chat history, and reporting dashboards that show volume and response metrics. Agents can handle multiple chats at once and transfer conversations between team members.Alma Webchat suits small to midsize businesses across retail, services, and support-focused industries that want to add live chat to their website without complex setup.","@type":"Answer"}},{"name":"Who Uses Alma?","@type":"Question","acceptedAnswer":{"text":"Small to large businesses across industries in the Swedish market seeking to add live or automated chat capabilities to their websites.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1244369/Alma#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Alma","position":3,"item":"/software/1244369/Alma","@type":"ListItem"}]}]}
</script>