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What is iSpring Suite?

iSpring Suite is the only authoring tool that combines powerful features and a fantastic user experience. It lets you design impactful courses with stunning video tutorials and screencasts, engaging assessments, and interactive role-plays. You don't have to create any content from scratch - use over 89,000 ready-to-go templates, characters, and locations. Accelerate your workflow even more with other features: convert texts to authentic sounding voice-overs in a click, and review and perfect courses with your team in the cloud. The interface is so intuitive that even a newbie can use the tool hassle-free. Courses are compatible with any LMS.

Who Uses iSpring Suite?

iSpring Suite works out perfectly both for experienced course creators and those who are only starting out in eLearning and instructional design. It lets anyone - even those with no tech skills or course authoring experience - design courses like a pro.

iSpring Suite Software - iSpring Suite
iSpring Suite Software - Fast delivery and tracking
iSpring Suite Software - Role-plays
iSpring Suite Software - Video lessons and screencasts
iSpring Suite Software - Quizzes for training and assessment

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Reviews of iSpring Suite

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.9
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Richard
Richard
Global Digital Marketing Lead in Australia
Verified LinkedIn User
Pharmaceuticals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Tool - Always Improving

5.0 4 years ago

Pros:

Cost effective and simple to use vs the competition.

Cons:

XLIFF translations. Web based creation tools are less developed than Articulate - but that does depend on you need and use case.

iSpring Solutions Response

4 years ago

Hello Richard, Thank you for reviewing iSpring here on Capterra! It's great to hear that you are happy with iSpring solutions and the service that we provide! Keep up the great work :)

Francois
CEO in France
Semiconductors, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Course creations are made really easy

5.0 8 months ago

Comments: We use powerpoint to build our content with embedded recordings of the presenter and powerpoint animations.
We embedded quizzes and role plays which send their results to a custom database.
iSpring is able to generate the online content with embdded videos, keeping the animations synchronous to the videos. Users can go direct to a specific slide using the search bar or go through the content as a video as they wish, controling the pace of the video. They can also just move from slide to slide and answer quizzes directly from the presentation.
So a course is fully embedded into one and single place.

Pros:

Very good tool to generate online content based on powerpoint. The generated courses embed online videos, quizzes, role play games keeping all powerpoint features animations and browsing facilities for a maximized user experience.

Cons:

Working on a synchronized folders such as OneDrive leads to some synchronization issues on the linked quizzes which are stored in a local folder. This reduces the capability to work in collaboration with colleagues. The tool may also improve by providing some ways to automate, script actions such as changing templates, applying properties, and so on in a batch mode for multiple files at once.

Eileen
President in US
E-Learning, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Buyer Beware

3.0 5 years ago

Comments: Because I cannot get any support from them unless I subscribe to their latest version for nearly the full price of the software, I have to give them one star. No support = no customer service. No customer service = bad policy.

Pros:

The options offered for engagement and interest level.

Cons:

If you do not repurchase this software yearly via their maintenance program, you get no support. No chat, no email, no online knowledgebase. I can't even begin to describe how disappointed I am. To me, that is unethical. A company that does not support all versions of its software does not deserve to be in business. I checked my copy of Articulate 360, and they provided support to Articulate 13 released in, you guessed it, 2013. My version of iSpring is less than 2 years old. I'll be converting all of my elearning lessons to Articulate360 BECAUSE of their amazing support.

iSpring Solutions Response

5 years ago

Hi Eileen, Thank you so much for your detailed review of iSpring products and service. We appreciate your taking the time to submit it here on Capterra. As per your Cons, let me please note that for those who do not wish to continue with the Maintenance plan, we have a vast collection of helpful resources available online, such as video tutorials, help docs, articles, webinars, FAQs: https://www.ispringsolutions.com/support. We also have social media pages where anybody can ask our community any question about iSpring. Those who do have maintenance plan, however, get immediate support via chat, phone as well as 24/7 email assistance. Hope that helps!

George
Senior Trainer and Onboarding Coordinator in Australia
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

I recommend iSpring to any user

5.0 2 months ago

Comments: It has been positive from first talking to our rep when we were looking for an online program. The trail went smoothly, but the backup service from the support team is just the best. They are patient and nothing is too hard for them to help with.

Pros:

It can be easily used as part of Power Point. If you are familiar with power point it is relatively easy to use iSpring.

Cons:

Just learning a new program. but with patience I learned that it wasn't that hard to use.

Marieke
Education Program Manager in Netherlands
Medical Devices, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Trustworthy partner

5.0 7 months ago

Comments: Have been a long time user and I tested/used multiple authoring tools. None of them compare to the ease and service that iSpring does.

Pros:

I would give customer support 10 extra stars if I could! I hardly ever need them, but when I do, they are fast, very knowledgeable and will only stop when it's solved.

Cons:

Export files for translations should have the option to choose which xliff version. With only one .XLIFF version (1.2) I cannot use this functionality at all, as my translation software only accepts another version. And trust me, that company also got this feedback in reverse!