---
description: Discover the benefits and disadvantages of Unified Dialer.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unified Dialer Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Unified Dialer](/software/1241858/Unified-Dialer)

# Unified Dialer

Canonical: https://www.capterra.co.uk/software/1241858/Unified-Dialer

> Unified Dialer is cloud-based call center software that automates predictive dialing, DND compliance, and omnichannel communication.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Unified Dialer?

Global, India, North America, Southeast Asia, Middle East

## About the vendor

- **Company**: Unified Dialer

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Hindi
- **Available Countries**: Bahrain, China, Hong Kong SAR China, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates and 2 more

## Features

- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Callback Scheduling
- Campaign Management
- Computer Telephony Integration
- IVR
- Power Dialer
- Predictive Dialer
- Reporting/Analytics
- Voice Mail

## Integrations (8 total)

- HubSpot CRM
- LeadSquared
- LeadSquared Service CRM
- REST
- Salesforce CRM Connector
- Salesforce CRM Dashboards
- WhatsApp Business API
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)

## Related Categories

- [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)
- [Auto Dialer Software](https://www.capterra.co.uk/directory/30999/auto-dialer/software)

## Alternatives

1. [VoiceGuide IVR](https://www.capterra.co.uk/software/59009/voiceguide-ivr) — 5.0/5 (2 reviews)
2. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (466 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4094 reviews)
4. [Hiya Connect](https://www.capterra.co.uk/software/213519/hiya-connect) (0 reviews)
5. [CloudTalk](https://www.capterra.co.uk/software/182004/cloudtalk) — 4.4/5 (271 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1241858/Unified-Dialer)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10186438/Unified-Dialer/> |
| en-AE | <https://www.capterra.ae/software/1241858/Unified-Dialer> |
| en-AU | <https://www.capterra.com.au/software/1241858/Unified-Dialer> |
| en-CA | <https://www.capterra.ca/software/1241858/Unified-Dialer> |
| en-GB | <https://www.capterra.co.uk/software/1241858/Unified-Dialer> |
| en-IE | <https://www.capterra.ie/software/1241858/Unified-Dialer> |
| en-IL | <https://www.capterra.co.il/software/1241858/Unified-Dialer> |
| en-IN | <https://www.capterra.in/software/1241858/Unified-Dialer> |
| en-NZ | <https://www.capterra.co.nz/software/1241858/Unified-Dialer> |
| en-SG | <https://www.capterra.com.sg/software/1241858/Unified-Dialer> |
| en-ZA | <https://www.capterra.co.za/software/1241858/Unified-Dialer> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Unified Dialer","description":"Unified Dialer is cloud-based call center software for high-volume enterprise operations. It combines predictive dialing with automated compliance to reduce telecom management overhead, filtering non-productive calls to minimize agent idle time. The platform unifies voice, WhatsApp, and email into a single inbox for streamlined communication. Compliance features include real-time lead list scrubbing against the National Customer Preference Register and automated DLT synchronization for regulatory adherence. It supports cloud, private VPC, and on-premise deployments while integrating with existing telecom infrastructure. SIP failover ensures redundancy. Native connectors enable CRM integration with platforms like Salesforce and Zoho, while REST API support allows custom database connections. Agents use a browser-based WebRTC interface, eliminating software installation. Dashboards provide insights into agent performance and campaign metrics for oversight.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c9485d93-95d4-4eda-98ad-66425a4dc63e.png","url":"https://www.capterra.co.uk/software/1241858/Unified-Dialer","@id":"https://www.capterra.co.uk/software/1241858/Unified-Dialer#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/software/1241858/Unified-Dialer#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Unified Dialer?","@type":"Question","acceptedAnswer":{"text":"Unified Dialer is cloud-based call center software for high-volume enterprise operations. It combines predictive dialing with automated compliance to reduce telecom management overhead, filtering non-productive calls to minimize agent idle time. The platform unifies voice, WhatsApp, and email into a single inbox for streamlined communication. Compliance features include real-time lead list scrubbing against the National Customer Preference Register and automated DLT synchronization for regulatory adherence. It supports cloud, private VPC, and on-premise deployments while integrating with existing telecom infrastructure. SIP failover ensures redundancy. Native connectors enable CRM integration with platforms like Salesforce and Zoho, while REST API support allows custom database connections. Agents use a browser-based WebRTC interface, eliminating software installation. Dashboards provide insights into agent performance and campaign metrics for oversight.","@type":"Answer"}},{"name":"Who Uses Unified Dialer?","@type":"Question","acceptedAnswer":{"text":"Global, India, North America, Southeast Asia, Middle East","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1241858/Unified-Dialer#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"Unified Dialer","position":3,"item":"/software/1241858/Unified-Dialer","@type":"ListItem"}]}]}
</script>