--- description: Discover the benefits and disadvantages of Brightpearl. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.co.uk/software/124180/brightpearl Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/124180/brightpearl?page=2) > Brightpearl automates business processes, integrating order and inventory management with accounting. Gain real-time insights and streamline operations from a single platform. > > Verdict: Rated **4.4/5** by 197 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Brightpearl? Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 197 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sage - **Founded**: 1981 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Germany, Ireland, New Zealand, Norway, Sweden, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Audit Trail - Backorder Management - Bank Reconciliation - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Catalog Management - Channel Management - Collaboration Tools - Cost Tracking - Customer Accounts - Customer History - Data Security - Demand Forecasting - Discount Management - Electronic Payments - Email Marketing - Employee Management - Expense Tracking - Financial Management - Financial Reporting - Forecasting - General Ledger - Integrated Business Operations - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Order Fulfillment - Order Tracking - Performance Metrics - Process Modeling & Designing - Project Management - Quotes/Estimates - Real-Time Data - Reorder Management - Reporting & Statistics - Reporting/Analytics - Retail Inventory Management - Shipping Management - Shopping Cart - Supplier Management - Supply Chain Management - Third-Party Integrations - Transaction Management - Workflow Management - eCommerce Management ... and 14 more features ## Integrations (41 total) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software) ## Related Categories - [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software) - [ERP Systems](https://www.capterra.co.uk/directory/9/enterprise-resource-planning/software) - [Retail Management Software](https://www.capterra.co.uk/directory/20053/retail-management-systems/software) - [Warehouse Management System](https://www.capterra.co.uk/directory/30005/warehouse-management/software) - [Inventory Management Software](https://www.capterra.co.uk/directory/30006/inventory-management/software) ## Alternatives 1. [Booqable](https://www.capterra.co.uk/software/138689/booqable) — 4.8/5 (1176 reviews) 2. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2052 reviews) 3. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1314 reviews) 4. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3307 reviews) 5. [Fishbowl](https://www.capterra.co.uk/software/123794/fishbowl) — 4.2/5 (1124 reviews) ## Reviews ### "Deputy CEO" — 5.0/5 > **VICKI** | *25 March 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: value the partnership and appreciate the team’s dedication and support. Also like the fact that you can take care payments, and there are loads of different plug ins that can be used > > **Cons**: Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on > > We’ve been working with Brightpearl for many years, and this year we began implementing their WMS. While the journey hasn’t been without its challenges, \[sensitive content hidden\] has been fantastic—consistently going above and beyond to find solutions that ensure the system works effectively for our business. Our account managers, \[sensitive content hidden\], have also been a pleasure to work with. They are approachable, responsive, and always supportive, making collaboration easy and productive. We have experienced a few issues with system errors recently, but \[sensitive content hidden\] has been proactive in addressing these and is keeping us well informed on progress and improvements. ----- ### "Top ERP system" — 5.0/5 > **Rob** | *8 April 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: easy to use system that is very intuitive to use and really speeds up our internal business processes > > **Cons**: nothing really. the system just works and provides automated ways in which to process orders and ship goods out. > > Top tier ERP system that once live is pretty bomb proof. No down time. Everything works as it should. Automation engine is rock solid and working with partners such as b.solutions means the platform can easily link with other tools. ----- ### "Efficient, Reliable, and Great for Small Businesses" — 5.0/5 > **Monica** | *26 March 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: I really appreciate how reliable and secure Brightpearl is. Order management is smooth and well-organized, and staff management is simple and effective. The platform is intuitive and helps keep everything organized, which is perfect for a small business. > > **Cons**: There have been very few minor bugs, but they are quickly resolved. I’d say sometimes the interface can feel a bit overwhelming at first, but it’s easy to get used to. > > Overall, my experience has been very positive. Brightpearl has improved efficiency, made daily operations easier, and comes with excellent customer support. It’s a reliable, scalable solution that supports business growth and I would definitely recommend it to other small businesses. ----- ### "Brightpearl helped us grow our business" — 5.0/5 > **Kathryn** | *25 March 2026* | Furniture | Recommendation rating: 5.0/10 > > **Pros**: When initially implemented it improved efficiency and transformed our very manual processes. Easy to use, reliable and customisable. Enabled our small business to grow. > > **Cons**: Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it needing a future change which are not forthcoming. The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume. > > We've been using Brightpearl for over 13 years and could not have grown our business without it. I'd like to commend \[sensitive content hidden\], our technical account manager who is always available to help, with his knowledge of Brightpearl and our knowledge of our business model we work together to get the best possible outcomes. ----- ### "Great Choice for growing businesses" — 5.0/5 > **Jason** | *31 March 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: A platform capable of growing with your business, lots of added apps to increase functionality. Always moving with demand. > > **Cons**: Not currently suited to adding manufacturing capacity and integrating with sales. Reporting systems are slightly esoteric. > > Very positive with good outcomes over the past 9 years. The systems capacities grow year on year with solutions for problems always seemingly a step ahead. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/124180/brightpearl?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/124180/brightpearl) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data