---
description: Discover the benefits and disadvantages of Need Navigator.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Need Navigator Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [Need Navigator](/software/1240881/Need-Navigator)

# Need Navigator

Canonical: https://www.capterra.co.uk/software/1240881/Need-Navigator

> Case management for human services agencies, each on its own private database. Published pricing, no tiers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Need Navigator?

Human services agencies that have outgrown spreadsheets: community action agencies, shelters, food banks and parent education providers. Directors buy it; case managers and intake staff use it daily.

## About the vendor

- **Company**: Need Navigator

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Appointment Management
- Billing & Invoicing
- Document Management
- Forms Management
- Goal Setting/Tracking
- Reporting & Statistics
- Scheduling

## Integrations (5 total)

- Cloudflare
- Google Calendar
- Google Maps
- Microsoft Teams
- SAML Single Sign-On

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Human Services Software](https://www.capterra.co.uk/directory/30660/human-services/software)

## Alternatives

1. [CharityTracker](https://www.capterra.co.uk/software/132388/charitytracker) — 4.5/5 (1063 reviews)
2. [Sumac](https://www.capterra.co.uk/software/144095/sumac) — 4.4/5 (132 reviews)
3. [TheraNest](https://www.capterra.co.uk/software/130400/theranest-mental-health) — 4.4/5 (1055 reviews)
4. [Access PeopleHR](https://www.capterra.co.uk/software/211952/access-people-hr-software) — 4.3/5 (661 reviews)
5. [Qualifacts CareLogic](https://www.capterra.co.uk/software/85188/carelogic-enterprise) — 3.9/5 (355 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1240881/Need-Navigator)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10185462/Need-Navigator/> |
| en-AE | <https://www.capterra.ae/software/1240881/Need-Navigator> |
| en-AU | <https://www.capterra.com.au/software/1240881/Need-Navigator> |
| en-CA | <https://www.capterra.ca/software/1240881/Need-Navigator> |
| en-GB | <https://www.capterra.co.uk/software/1240881/Need-Navigator> |
| en-IE | <https://www.capterra.ie/software/1240881/Need-Navigator> |
| en-IL | <https://www.capterra.co.il/software/1240881/Need-Navigator> |
| en-IN | <https://www.capterra.in/software/1240881/Need-Navigator> |
| en-NZ | <https://www.capterra.co.nz/software/1240881/Need-Navigator> |
| en-SG | <https://www.capterra.com.sg/software/1240881/Need-Navigator> |
| en-ZA | <https://www.capterra.co.za/software/1240881/Need-Navigator> |

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