What is AgoraPulse?

Agorapulse is a social media management tool that enables agencies, businesses and marketers to manage all their social media messages, schedule and publish content, identify key influencers, monitor social channels, and get stunning reports all in one easy-to-use dashboard.

Agency customers receive special benefits in our Agency Love program.

Agorapulse currently supports Facebook, Twitter, Instagram, YouTube, and LinkedIn.

Who Uses AgoraPulse?

Mid-sized agencies, mid-sized businesses and some enterprise brands.

Where can AgoraPulse be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Agorapulse
  • Located in San Francisco, US
  • Founded in 2011
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, China, Germany, India and 3 others

Languages

English, French, German, Portuguese, Spanish

About the vendor

  • Agorapulse
  • Located in San Francisco, US
  • Founded in 2011
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, China, Germany, India and 3 others

Languages

English, French, German, Portuguese, Spanish

AgoraPulse videos and images

AgoraPulse Software - Social media inbox
AgoraPulse Software - Publishing preview
AgoraPulse Software - Downloadable reports
AgoraPulse Software - Built-in social CRM
View 5 more
AgoraPulse video
AgoraPulse Software - Social media inbox
AgoraPulse Software - Publishing preview
AgoraPulse Software - Downloadable reports
AgoraPulse Software - Built-in social CRM

Compare AgoraPulse pricing with similar products

AgoraPulse

US$99.00/month
Free Version
Free Trial
US$49.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
US$15.00/month
Free Version
Free Trial

Features of AgoraPulse

  • Automated Publishing
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Collaboration Tools
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customer Social Profiles
  • Engagement Tracking
  • Keyword Tracking
  • Multi-Account Management
  • Performance Metrics
  • Post Scheduling
  • Reporting/Analytics
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring

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Zendesk provides the complete customer service solution that’s easy to use and scales with your business. Learn more about Zendesk

Reviews of AgoraPulse

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.7
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cynthia
Cynthia
CFO in US
Verified LinkedIn User
Alternative Medicine, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

The most amazing social media software investment you can make!

5.0 11 months ago

Comments: The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings!

Pros:

Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret.

Cons:

We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out!

Agorapulse Response

11 months ago

Hey Cynthia, My name is Samia and I'd like to thank you for sharing such an extraordinary review with the community! If you have any suggestions on how we could improve your experience even more, just let us know! Best, Samia

Beth
Lead Consultant in US
Management Consulting, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

An amazing product but out of my price point.

5.0 last month New

Comments: I enjoyed my free trial but decided to pursue a cheaper option that had better photo editing capabilities.

Pros:

Navigating between accounts is easy and intuitive.

Cons:

This product is very expensive considering the photo formatting needs improvement, and the IG Auto Publish feature.

Agorapulse Response

last month

Thanks for leaving this review, Beth! We appreciate your honest feedback.

Amy
Digital Marketing Manager in US
Real Estate, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Inexpensive Option That Provides Some Benefit

3.0 5 months ago

Comments: It provides our company some benefits but it is not the robust social media management platform we hoped it would be. However, it is much less expensive than the robust solutions so I suppose it is to be expected.

Pros:

Makes managing our social media easier in that it is much easier to reply to comments/ messages using Agora Pulse. We also are able to track brand mentions much easier than from within the social media platforms.

Cons:

This is not a robust solution. You can't really do much with Instagram stories, it is very difficult to clear out messages and comments, posting from within the platform is more difficult than doing it from within the social media platforms themselves. The analytics is lacking and it is much more difficult to collaborate than we hoped it would be when we started using this solution.

Agorapulse Response

last month

Hey Amy, Thanks for reaching out to us! I am sorry to hear that you haven't found what you were expecting in our tool. We have implemented new Instagram features since Instagram lifted some of its API limitations. We hope that you've enjoyed working with these new features. Regarding reports, we're continuously working to improve them. If you have any specific suggestions, feel free to reach out at [email protected] We'd love to hear from you! Thanks, Samia

Tianna
Social Media Marketing Strategist in Canada
Food & Beverages, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Agorapulse is great for monitoring, but features need more improvement

4.0 3 months ago

Pros:

The inbox management and labeling is very handy, especially when you receive a large amount of comments/messages/tags on multiple accounts. The ROI feature also seems interesting, although I have not used it in full depth. I think there needs to be more documentation for the feature in order for me to use it to its fullest

Cons:

There is no feature to preview your Instagram grid, to help visually plan future posts. I’ve also found that Facebook data doesn’t synch consistently, leaving my monthly reports with gaps. Thankfully, the customer service reps are quick to manually fix these problems. As well, metrics for my Reels are not tracked in the Agorapulse analytics. The only thing they seem to track are impressions received. This is a huge gap in my reporting, as Reels have become a priority in my content strategy.

Agorapulse Response

last month

Hi Tianna, Thank you for sharing this review with the Capterra community! We would like to let you know that the Instagram Grid preview is now available. If you want to have early access to this feature, please send us a message at [email protected] Cheers, Samia

Laura
Laura
Digital Director in US
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Perfect Social Media Publishing Tool

5.0 last month New

Comments: AgoraPulse was a lifesaving software added to our agency stack. It is so versatile and we learn new features seemingly every month. The perfect social media content software for agencies as it's very scalable with the addition or loss of clients.

Pros:

AgoraPulse is extremely robust in terms of social media capabilities. Originally, we purchased the software as a content publishing management tool; however, we now also use it for reporting, reputation management, and monitoring engagement. It is very user-friendly and easy to scale as we add additional clients to the account.

Cons:

When scheduling content to multiple social media platforms at once; it is slightly tedious to make alterations to specific platforms (i.e. we have to go in and individually remove the link from the Instagram content, etc.).