---
description: Discover the benefits and disadvantages of DobroDesk.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DobroDesk Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [DobroDesk](/software/1239602/DobroDesk)

# DobroDesk

Canonical: https://www.capterra.co.uk/software/1239602/DobroDesk

> Help desk software for email and website chat, with clear ownership and AI replies grounded in your own help content.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses DobroDesk?

Founders, support leads and customer support teams at SaaS, ecommerce and online service businesses that need one shared Inbox for email and chat without per-seat pricing.

## About the vendor

- **Company**: CoMStudio OÜ

## Commercial Context

- **Starting Price**: €19.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: EUR 19 per workspace per month includes 300 accepted support conversations, AI, unlimited teammates and 3 active published Automations. Each started package of 1,000 additional accepted conversations costs EUR 24. A public Help Center is available separately for EUR 19 per site per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Portuguese, Spanish, Ukrainian
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Integrations (4 total)

- HubSpot CRM
- Notion
- Shopify
- Telegram

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4116 reviews)
3. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3494 reviews)
4. [TOPdesk](https://www.capterra.co.uk/software/127562/topdesk) — 4.4/5 (111 reviews)
5. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (805 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1239602/DobroDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10184182/DobroDesk/> |
| en-AE | <https://www.capterra.ae/software/1239602/DobroDesk> |
| en-AU | <https://www.capterra.com.au/software/1239602/DobroDesk> |
| en-CA | <https://www.capterra.ca/software/1239602/DobroDesk> |
| en-GB | <https://www.capterra.co.uk/software/1239602/DobroDesk> |
| en-IE | <https://www.capterra.ie/software/1239602/DobroDesk> |
| en-IL | <https://www.capterra.co.il/software/1239602/DobroDesk> |
| en-IN | <https://www.capterra.in/software/1239602/DobroDesk> |
| en-NZ | <https://www.capterra.co.nz/software/1239602/DobroDesk> |
| en-SG | <https://www.capterra.com.sg/software/1239602/DobroDesk> |
| en-ZA | <https://www.capterra.co.za/software/1239602/DobroDesk> |

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