18 years helping British businesses
choose better software

What is Stripe?

Stripe’s Payments platform helps you accept credit cards, debit cards, and popular payment methods around the world. Our easy-to-use APIs, no-code payments options, and software solutions enable you to launch a company, experiment to find product-market fit, and grow and scale revenue quickly. Learn more at stripe.com/payments.

Who Uses Stripe?

Global businesses of every size—from new startups to public companies—use Stripe’s software to accept payments and manage their businesses online.

Where can Stripe be deployed?

Cloud-based
On-premise

About the vendor

  • Stripe
  • Located in San Francisco, US
  • Founded in 2009

Stripe support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Bulgaria and 36 others

Languages

Bulgarian, Chinese, Czech, Danish, Dutch and 21 others

Stripe pricing

Starting Price:

Not provided by vendor
  • No free trial
  • No free version

Stripe does not have a free version and does not offer a free trial.

About the vendor

  • Stripe
  • Located in San Francisco, US
  • Founded in 2009

Stripe support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Bulgaria and 36 others

Languages

Bulgarian, Chinese, Czech, Danish, Dutch and 21 others

Stripe videos and images

Stripe Software - Stripe payment
Stripe Software - Stripe acceptance rate
Stripe Software - Stripe payout funds
View 4 more
Stripe video
Stripe Software - Stripe payment
Stripe Software - Stripe acceptance rate
Stripe Software - Stripe payout funds

Features of Stripe

  • ACH Payment Processing
  • API
  • Billing & Invoicing
  • Credit Card Processing
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • In-Person Payments
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • PCI Compliance
  • Payment Fraud Prevention
  • Point of Sale (POS)
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Third-Party Integrations
  • Transaction Management
  • Transaction Monitoring

Alternatives to Stripe

Cloud-based mobile payment processing solution that lets businesses manage transactions, generate invoices and more.
The account that does more for your business. Scale — and save — with global payments, multi-currency accounts, and smarter spending. Learn more about Revolut Business
Pushpay’s nonprofit giving platform boosts donor retention by connecting with your donors in a more meaningful way.
Boost conversion and drive revenue with 35+ payment methods, personalised checkout, and advanced fraud prevention tooling. Learn more about Mollie
A platform for receiving payments, which can be integrated with e-commerce for a secure and transparent checkout.
Advanced payment technology via a single global platform. It includes local payment connections. risk management & revenue optimization
Cash App is a cloud-based mobile payment processing solution that allows users to manage payments using mobile devices.
Get paid faster when you send free professional, customizable invoices that make it easy for customers to pay.
Worldpay powers businesses of all sizes to make, take and manage payments.

Reviews of Stripe

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.3
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Pat
Pat
Owner/CEO in US
Verified LinkedIn User
Music, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best payment processing service for any business

5.0 last year

Comments: 5-Star easy-to-use payment processing service, and any time further detail is needed on a transaction to help a customer or resolve an issue, Stripe provides great detail on all transactions making it possible to provide valuable information to customers to resolve issues, and ensure the customer gets what they pay for and the business receives the payment for goods/services as intended.

Pros:

The easiest to use, inexpensive fee structure and top-notch fraud prevention - Stripe is hands-down the best payment processing system I have used in my 10+ years leading Customer Support teams. With the exhaustive detail Stripe provides on every transaction, businesses and customers alike usually have an easy and secure experience checking out with Stripe.

Cons:

Very few cons if any with Stripe. They seem to get things right in most aspects.

Alternatives Considered: PayPal Commerce Platform and Worldpay for Business

Reasons for Choosing Stripe: Ease of use, integration with website POS management systems, fees, regions of availability

Switched From: Worldpay for Business

Reasons for Switching to Stripe: Better overall offering was provided by Stripe

Calvin
Manager in South Africa
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

my Stripe review.

5.0 2 months ago New

Comments: It enables me to do business online knowing that I can accept payments from customers worldwide, it doesn't matter the location I'm doing business at.

Pros:

Its easy to use, and that it can be used everywhere around the globe, this enables businesses to accept payments from customers worldwide.

Cons:

A bit difficult to integrate or customize without professional help.

Ruby
CEO in US
Hospitality, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Almost Destroyed My Business - Stripe Stole From Us

1.0 6 months ago

Comments: We implemented Stripe because of its ease of use but it’s turned out to be a nightmare. It’s as though Stripe decided that we are not a legitimate company and targeted us to prove it at any cost. Every few weeks we were asked to produce the same previously requested documents. We have never had a single customer dispute yet they unilaterally decided we were high risk and returned recently charged purchases to our clients who have already stayed at our vacation rental. We went viral with over 5.5 million views of an influencer’s video which caused had a huge uptick in business. I’m not sure if the volume of business caused Stripe to be concerned. They requested a selfie and an upload of the ID they already had on file. After I uploaded the selfie and my US Passport I got a notification that I was now good to go. This was followed by an email two hours later that we were deemed to be too risky and funds would be returned to our clients. Stripe then took money from our bank account and I assume will be sending it to clients who have already stayed at our property. We are hoping these funds will be returned to us. In a nutshell, Stripe stole from us - there were no customer complaints. We contacted the customers and are praying they will send thousands of dollars back to us using another method of payment.

Pros:

Ease of integration with the company I selected for my property management system.

Cons:

Countless re-verification requests with no favorable response after sending business registration and several forms of IDs. Extremely poor customer service with lengthy waiting times for retuned calls. They made the decision to stop supporting my business without a single customer complaint or request for a refund. They rejected payments from a lot of international clients based in Canada and the UK. This caused me to lose a lot of bookings.

Alternatives Considered: Square Payments

Reasons for Switching to Stripe: Perceived ease and ease of integration to my back end property management system.

Daniel
Accountant in Poland
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great payment solution

5.0 3 months ago

Comments: We love using Stripe as our online payment solution and recommend it to our clients.

Pros:

It is very easy to setup on most of the platforms and even can be used on its own. Fees are among the lowest on the market.

Cons:

At the moment no crypto currency payments are available.

Alternatives Considered: SumUp and Elavon

Reasons for Choosing Stripe: Due to lower fees and ease of setting up.

Switched From: PayPal

Reasons for Switching to Stripe: We chose it due to low cost and ease of setup.

Edgar
Business Owner and Software Developper in France
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Still the leading payment provider for developpers

5.0 2 weeks ago New

Pros:

It is quite easy to setup, the fees are quite clear : about 1.5% in EU, 2.5% outside EU. It is quite easy to connect Stripe to other software (Shopify), and you can quite easily integrate Stripe yourself. The support was always quick to respond in my experience

Cons:

There were not many examples of apps that show how to integrate fully with Stripe with custom code. Ideally, I'd like to see an app where you can subscribe to Stripe for each language, so you can more easily get started with your project.

Jason
Graphic Designer in UK
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Internatinnal Payment

4.0 2 weeks ago New

Comments: Stripe is a highly capable platform for online payments, but its complexity and the occasional account holds can be challenging to deal with

Pros:

It offers a rich set of features, powerful APIs, and excellent documentation, making it a strong option for businesses of all sizes

Cons:

I haven’t enjoyed dealing with the occasional account holds or freezes, which can be really disruptive for business operations

Hannah
CEO in Canada
Photography, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good for online payments

4.0 3 weeks ago New

Comments: Stripe has been my go-to for setting up online stores and collecting payments through my website.

Pros:

Stripe is easy to use when collecting card or bank payments virtually or through the Stripe machine.

Cons:

Navigating it can be challenging if you don't know what they've named specific settings or where they've hidden them.

Ritz
CFO in US
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Five stars for Stripe

5.0 2 months ago New

Comments: As an accountant, I am happy with Stripe as it syncs well with QBO.

Pros:

Stripe is used by most of my clients because it is easy to get started and fees are competetive

Cons:

Nothing it works well and have no complaints

Ewa
Founder in US
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

CC processing made easy

5.0 2 months ago

Pros:

Easy to use, integrates with other software, efficient

Cons:

No real cons besides unavoidable service fees

Marko
Photographer in US
Photography, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Stripe review

4.0 2 months ago

Comments: My overall experience with Stripe is positive but not really standout, I’ll be continuing use of the program

Pros:

What I liked most about stripe is it’s compatibility with many online marketplaces

Cons:

What I liked least about stripe is it’s weak layout when compared to its competitors

Maria
Owner in US
Alternative Medicine, Self Employed
Used the Software for: 1+ year
Reviewer Source

Best for small business

5.0 6 months ago

Comments: Great, hope that if I need customer service it is a better experience.

Pros:

Stripe was super easy to integrate, easy for clients to pay, and never have issues.

Cons:

I can't see a report detailing what client paid what, but my other program does that for me. Customer support when I switched banks took them 4 weeks of not listening to me to fix my accounts. They asked for the same documentation over 8 times literally. Once fixed though, it was fixed.

Alternatives Considered: Square Payments

Reasons for Choosing Stripe: There are no fees with Stripe as I pass the processing fee onto the clients.

Switched From: GatewayAPI

Reasons for Switching to Stripe: Ease of integration, no fees, and no equipment needed.

Verified Reviewer
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I really like Stripe

5.0 11 months ago

Comments: Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts

Pros:

I like that you can use Stripe to take debit and credit card payments and the charges are not as high as some other payment platforms. It is also easy to set up.

Cons:

Some of the functionality seems clunky, especially for recurring payments. You have to manually set the end date.

Billie
Owner, Teacher in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Stripe for Online Business Owners

5.0 6 months ago

Comments: I really have enjoyed using stripe! I am so grateful for a secure place to take clients payments.

Pros:

I really love that Stripe integrates with so many different platforms. I love that you can set up autopayments so that I can set up memberships with ease, and don't have to chase anyone down for their monthly fees.

Cons:

I wish that it was easier for folx to pay with debit, or paypal with stripe, so that all integrations could be in one place.

Dan
CEO in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Run if your Transactions are high 3 and 4 figures.

1.0 7 months ago

Comments: Nightmare, from the beginning to the end.No customer support no reasoning behind their decisions

Pros:

I didn't like a single thing about stripe. As far as I'm concerned their big con company.

Cons:

I held a stripe account for 6 years.Mostly smaller transactions.Then we started getting into government contracting and running 4 figures transactions.They were froze all of them for ninety days

Cameron
Owner in US
Public Safety, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

beware of Stripe and fees not being transparent

1.0 9 months ago

Comments: I would not reccommend I would say stay away and use anything else

Pros:

it processes cards fine but it is not good

Cons:

deceptive practices and raising fees constantly

Alternatives Considered: QuickBooks Online

Reasons for Switching to Stripe: I thought it was better but I am canceling and migrating data

Rachael
Registered Dietitian in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Simple to use yet powerfully adaptive and flexible for individual needs

5.0 6 months ago

Comments: Stripe has made accepting card payments virtually easy and streamlined for my practice. It also integrates very well with my EMR platform, which is an added bonus.

Pros:

Simple and easy to use interface! Favourite feature is the stripe express app, which makes managing payments and trends very easy especially on-the-go.

Cons:

No dislikes noticed at this time. Very streamlined and easy to navigate software.

Alternatives Considered: Square Payments

Reasons for Switching to Stripe: Due to easier integration with EMR platform I am currently using.

Jodi
Controller in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

We love Stripe. I can monitor our payments very efficiently, and effectively.

5.0 6 months ago

Comments: We have never had any issues with Stripe. We find it to be a safe, and efficient way for our customers to pay.

Pros:

We like the ease of receiving payments and the safety of their monitoring system.

Cons:

There is nothing that I can think of that I can even say I don't like.

Dylan
Dylan
Software Developer in UK
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Absolutely Essential

5.0 last year

Comments: Stripe is a absolutely essential. You'd be doing yourself a disservice if you use anything other than Stripe when building payments into your business. I've worked in many different industries at this stage that use Stripe in different ways, and it works flawlessly every time.

Pros:

The developer experience is by far the best of any software I have ever used. Their documentation is crystal clear for even financial novices, and walks you through every possible eventuality. They make it trivial to build payments into your app.

Cons:

I don't particularly have any complaints at all. If I had to pick one gripe, it's that the fees can be quite high, but they're about on par with the rest of the market from what I can see, and they are well worth the money.

Robert
Owner in US
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Poor customer service

2.0 6 months ago

Pros:

Ease of processing transactions Electronically

Cons:

Poor customer service and refunds given to clients quite often without providing us justification

Mayank
Mayank
Aspiring Enginner and Entrepreneur in India
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Stripe: Empowering Businesses with Secure, Seamless Payment Processing

5.0 9 months ago

Comments: My overall experience with Stripe has been overwhelmingly positive. The platform offers an intuitive user interface, comprehensive features, and reliable payment processing capabilities. The integration process was smooth, and Stripe's documentation and support resources were helpful in resolving any issues that arose. Overall, Stripe has provided a seamless and efficient payment solution for my needs. But as i said the i didn't like its fee structure so yeah that's all.

Pros:

What I like most about Stripe is its user-friendly interface and making payment processing seamless and efficient for businesses of all sizes with all the required features and Data security.

Cons:

One downside of using Stripe which i think is its fee structure, which might be considered slightly higher compared to some other payment processing platforms, especially for smaller businesses (not with the multi billion dollar company )with lower transaction volumes.

Amy
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Stripe is easy to use with several software platforms.

4.0 3 months ago

Comments: I am able to link up Stripe to several different software platforms such as Simplybook.me and Mariana Tek. I also used Wix with Stripe.

Pros:

It is easy for clients to make payments.

Cons:

It can be overly complicated for the admin.

Leah
Leah
Detailer in US
Verified LinkedIn User
Automotive, Self Employed
Used the Software for: 1+ year
Reviewer Source

Clunky and confusing

2.0 6 months ago

Pros:

What I liked about stripe was their ability to be a middle man without intuit or Square. I also like the integration with specific websites and services like Buy me a Coffee and Beatstars.

Cons:

What a confusing slow mess of a product with a terrible app to boot. If you don’t receive payments through them regularly they will put your entire account on hold forcing you to call to never speak to a human.

Elena
CPO in Ukraine
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy onboarding and quick money transfer

4.0 3 months ago

Pros:

It's very fast to sign up and go through onboarding. Stripe works with a great number of countries all over the world and the speed of money transfer from your Stripe account to your bank account is rather high (1-3 days)

Cons:

Their fees are not reasonable and they charge you additionally for those features, which are commonly provided by payment gateways by default.

simon
Manager in UK
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software for Web

5.0 9 months ago

Comments: really happy wont be looking elsewhere unless something happens

Pros:

Simple to use and setup, no real training needed, staff are happy using it

Cons:

costs could be better however features overweigh this

Nevan
Manager in Australia
Airlines/Aviation, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

DO NOT USE STRIPE - its a CON!

1.0 10 months ago

Comments: The site is clunky and not intuitive to use.
I wish I had read the very small fine print about them keeping their fees.
It seems that dishonesty is part of the DNA of all large corporations these days.

Pros:

Easy to integrate and the security system seems pretty good, but you dont really know until its too late.

Cons:

I had a customer pay their AUD$7000 invoice twice. I refunded the second payment but Stripe kept the entire AUD$393 of fees !! For doing NOTHING!!! But it gets better. Stripe took 5.7% in fees when my international fees are only 3.5%. They claimed that it just covers their costs. Ironic how Paypal and the banks only charge a couple dollars for the same thing. They are fraudulent and dishonest.