---
description: Discover the benefits and disadvantages of Billfree Labs Pvt Ltd.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Billfree Labs Pvt Ltd Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Billfree Labs Pvt Ltd](/software/1238808/Billfree-Labs-Pvt-Ltd)

# Billfree Labs Pvt Ltd

Canonical: https://www.capterra.co.uk/software/1238808/Billfree-Labs-Pvt-Ltd

> Billfree Labs Pvt Ltd is a WhatsApp-based CRM platform that helps retail businesses send digital bills and boost customer engagement.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Billfree Labs Pvt Ltd?

Retailers, Corporate Retailers

## About the vendor

- **Company**: Billfree Labs

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- CRM
- Customisable Templates
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)
- [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software)

## Alternatives

1. [Marvin](https://www.capterra.co.uk/software/1032196/marvin) — 4.8/5 (13 reviews)
2. [ChurnZero](https://www.capterra.co.uk/software/157980/churnzero) — 4.7/5 (130 reviews)
3. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
4. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4092 reviews)
5. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10512 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1238808/Billfree-Labs-Pvt-Ltd)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10183387/Billfree-Labs-Pvt-Ltd/> |
| en-AE | <https://www.capterra.ae/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-AU | <https://www.capterra.com.au/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-CA | <https://www.capterra.ca/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-GB | <https://www.capterra.co.uk/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-IE | <https://www.capterra.ie/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-IL | <https://www.capterra.co.il/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-IN | <https://www.capterra.in/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-NZ | <https://www.capterra.co.nz/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-SG | <https://www.capterra.com.sg/software/1238808/Billfree-Labs-Pvt-Ltd> |
| en-ZA | <https://www.capterra.co.za/software/1238808/Billfree-Labs-Pvt-Ltd> |

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