---
description: Discover the benefits and disadvantages of Claritysoft CRM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Claritysoft CRM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm)

# Claritysoft CRM

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> Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.
> 
> Verdict: Rated **4.5/5** by 253 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Claritysoft CRM?

Claritysoft CRM delivers the power, ease and affordability to help small, medium and large companies.  Flexibility and Ease of customization enable us to serve companies in most industries as well.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 253 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claritysoft
- **Location**: Dublin, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User
- **Pricing Details**: Choose the Claritysoft CRM pack that's right for you. With 3 versions available, and the option of adding individual features as needed, you can tailor your CRM solution to your exact specifications. Get your work done without paying for functionality you don't need and won't use. &#10;Start with the already robust and comprehensive Professional Pack, or the expanded and broad Accelerator Pack, and add more features as needed. Or explode into action with the complete CRM Suite. A full arsenal of Claritysoft's all-encompassing, powerful and extensive tools, including Claritysoft's outstanding Marketing, Projects and Help Desk Modules. With Claritysoft CRM you'll find, or create the exact CRM you need. Pricing starts at $39 per user/month, billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Automated Routing
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Contact Management
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Storage
- Email Management
- Email Marketing
- For Insurance Industry
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Self Service Portal
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (6 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Advanced
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4470 reviews)
2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18790 reviews)
5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5834 reviews)

## Reviews

### "Fractional Sales Leader using Claritysoft CRM" — 4.0/5

> **Russell** | *6 March 2026* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and great customer support.&#10;I like that I can add new contacts direct from LinkedIn.&#10;I also like that I can build and send my newsletter from the tool.
> 
> **Cons**: Dashboards - I don't think they are great when I compare to other CRM's I have used and also my clients use.
> 
> Good for what I need and maybe wonder if I getting the best out of it?&#10;I need to invest some more time in learning more about how other SX advisors use it.

-----

### "We love Claritysoft CRM\!" — 4.0/5

> **Chastity** | *4 August 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: The transition from another CRM to Claritysoft was very seamless. Very user friendly\! We love the way that the Accounts, Contacts and Opportunities modules all work together.
> 
> **Cons**: I do not like that engage does not communicate with the CRM. We would love to be able to create tasks directly from Engage for our tram based on email campaign performance.
> 
> We have had a great experience since 2022 using this CRM, it works great for our sales team\! Some of our team are not super tech savvy and everyone seems to be able to use Claritysoft successfully.

-----

### "Outstanding Service" — 4.0/5

> **Blake** | *11 June 2026* | Defense & Space | Recommendation rating: 8.0/10
> 
> **Pros**: Organized and easy manipulation of main screen/reports. This allowed me to gather custom reports quickly and efficiently to send into management.
> 
> **Cons**: We are a very custom manufacturing business and are not able to use the quote module. We tried several times but it just doesn't work with our style of business.
> 
> The customer service and implementation specialist I work with has been an amazing experience. It is by them alone that we have chosen ClaritySoft as our go to CRM.

-----

### "Not a great CRM but a good CRM" — 3.0/5

> **Naved** | *15 June 2026* | Plastics | Recommendation rating: 5.0/10
> 
> **Pros**: It did everything I needed it to do. It seemed to have most capabilities, but it was not exactly seamless use.
> 
> **Cons**: The layout was not simple or user friendly. We did not have access to map view to see customers by area.

-----

### "Good value for the money; lacking in other areas specific to our business" — 3.0/5

> **Luanne** | *5 March 2026* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: It's a good value for the money, fairly intuitive to use and is customizable to our business. Customer support is very responsive.
> 
> **Cons**: The integration with QuickBooks was never great (but it existed) and now that integration is not longer even supported.  It's also geared towards tracking "people" as leads and Opportunities, but we track Construction Projects at Radius Track, so although we make it work in the Opportunity module with customization, it's not idea especially when it comes to reporting and KPIs. Some users find information search to be a little lackluster.  Not a huge fan of the Lead module (it duplicates existing contacts).
> 
> It's been a good experience and gets the job done, but it's not great and "loved by all". Also Engage is difficult and buggy when it comes to formatting for our Marketing campaigns.

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