SmartRecruiters

SmartRecruiters

by SmartRecruiters

Who Uses SmartRecruiters?

SmartRecruiters serves customers globally in 21 languages. From the large enterprise to the small business looking for its first recruiting system, SmartRecruiters helps drive amazing hiring results.

What Is SmartRecruiters?

Best for internal recruiting teams in organizations with 250+ employees. SmartRecruiters is a Talent Acquisition Suite with full functionality for recruiting and hiring. Eliminate tedious manual data entry, automate processes so there's no need to chase interviewers down to get feedback, and make sure all relevant information is available in one system. Give your recruiters day-to-day efficiency to focus more strategically on finding, engaging, and hiring the very best talent.

SmartRecruiters Details

SmartRecruiters

http://www.smartrecruiters.com

Founded 2010

SmartRecruiters Pricing Overview

SmartRecruiters has a free version and does not offer a free trial.

Free Version

Yes

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

SmartRecruiters Features

Applicant Tracking Systems
Assessments
Background Screening
Candidate Tracking
Internal HR
Interview Scheduling
Job Posting
Onboarding
Recruiting Firms
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

SmartRecruiters Reviews

Showing 5 of 119 reviews

Overall
4.2/5
Ease of Use
4.3/5
Customer Service
4.3/5
Features
4/5
Value for Money
4.2/5
Joanna B.
Chief Talent Officer
501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 29/03/2018

"A collaborative platform that is advancing our talent acquisition strategy"

Pros: simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Cons: Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM

  • Reviewer Source 
  • Reviewed on 29/03/2018
Verified Reviewer
Recruiting Manager
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/03/2020

"I love Smartrecruiters!"

Comments: I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.

Pros: Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.

Cons: There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

  • Reviewer Source 
  • Reviewed on 26/03/2020
Verified Reviewer
Recruiting Project Manager
201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2/5
  • Ease of Use
    2/5
  • Features & Functionality
    2/5
  • Customer Support
    4/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 23/03/2018

"Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs."

Comments: A functional ATS that integrates with our other software and timely customer support.

Pros: I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

Cons: The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.

Vendor Response

by SmartRecruiters on 03/07/2018

Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas: access to 'Configuration' and Admin settings, access to 'Analytics' (and reporting), access to 'Jobs & Candidates'. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group.
For each area, Admins can assign a specific level of access to each custom role: 'no', 'view only', 'limited' and 'full access'. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!

  • Reviewer Source 
  • Reviewed on 23/03/2018
Rachel M.
Recruiter
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/03/2020

"Highly Recommend SmartRecruiters!"

Comments: Using SmartRecruiters was a great experience considering how easy it was to use, and it was easy for other departments to be engaged using this platform. We recently transitioned into a different recruiting software due to an acquisition, but our team still continues to rave about how awesome SmartRecruiters was to use!

Pros: The best part about using SmartRecruiters is that it had a smooth layout that was appealing to use! My team always had great customer service, it was very user-friendly.

Cons: Sometimes the webpage would be down, which caused issues for applicants applying, but typically this issue was resolved fairly quickly.

  • Reviewer Source 
  • Reviewed on 26/03/2020
Matthew C.
Technical Recruiter
51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/03/2018

"Smart Recruiters is, as a whole, a fantastic company/software. That sums in my thoughts."

Comments: The intuitiveness /usability of the system is a huge benefit. We're able to move candidates through the process very easily. A complaint though, the included job aggregators are pretty irrelevant

Pros: The BEST piece about this software is the fact that new features (taken from the community of SR users) are constantly being developed and we get monthly releases. Obviously, the user interface is very intuitive and easy to teach new managers. We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.

Cons: Notifications are kind of a bugger. There's a feature that allows constant notifications, but the only person that can get those constant notification is the hiring manager. Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).

  • Reviewer Source 
  • Reviewed on 21/03/2018