15 years helping British businesses
choose better software

What is Fishbowl?

Elevate your inventory, warehouse, and manufacturing management with real-time data while reducing costs and maximizing profitability. Fishbowl’s complete manufacturing and inventory management solutions automate and simplify the manufacturing process.

Fishbowl’s inventory management includes advanced work orders, material requirements planning (MRP), bills of materials, barcode scanning, and can be easily deployed on-premise or hosted in the cloud.

Who Uses Fishbowl?

Fishbowl is the #1 Manufacturing and Warehouse Management Software that seamlessly integrates with QuickBooks and offers secure & cost-effective inventory management to manufacturers and so much more.

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Reviews of Fishbowl

Average score

Overall
4.1
Ease of Use
4.1
Customer Service
4.2
Features
4.1
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Hilary
Hilary
Sales & Marketing Coordinator in US
Verified LinkedIn User
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Asset to Our Company

5.0 3 years ago

Comments: They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.

Pros:

Fishbowl is a great asset to our company. It has been wonderful in helping us manage inventory for our warehouse and tracking errors. The customer support is always amazing. [SENSITIVE CONTENT HIDDEN] our representative is one of the most helpful people. He goes above and beyond to make sure we are satisfied with the product.

Cons:

Some reports cost extra, but I understand that it takes them time to write it. The turn around is usually fast.

Fishbowl Response

3 years ago

Thank you so much for taking the time to leave this review, Hilary. We are so glad to hear that your experience has been satisfactory for you and your company. We appreciate your business.

George
VP OF Sales in Portugal
Warehousing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Overall review of FB

4.0 3 weeks ago New

Comments: Your senior support team like Brison are what keeps FB working at an acceptable rate.
Overall, we finally see improvements in customer support.

Pros:

Pricing and affordability. Extensive training not required for all employees.

Cons:

Plug-ins not working. spent countless hours fixing Plug-in issues. Then we had to dish out another 6k for sellware after we already paid for the original plugins. Not a way to do business.!

Justin
President in US
Building Materials, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Terrible Decision - Worst Customer Service - Try Anyone else!

1.0 last month New

Comments: Not only did Fishbowl fail to provide adequate communication during the entire process, but they also refused to give me a refund. It's outrageous that they charge such exorbitant fees for subpar service. I highly recommend avoiding this company at all costs and switching to Netsuite instead. If anyone is considering switching to Netsuite, please reach out to me. I will do everything in my power to help others avoid the mistake I made by signing up with Fishbowl. Shame on this company for their unethical practices and shame on [sensitive content hidden] for being a liar and thief. Stay away from him at all costs if you want any chance of success with Fishbowl.

Pros:

The only pro is that its an ERP system that can integrate with your existing QuickBooks, but its not worth it. So please go to someone else.

Cons:

I had the unfortunate experience of working with [sensitive content hidden] as my account manager from Fishbowl. From day one, he boasted about being the best in the industry, but I can confidently say that I've never encountered a worse representation of a company. During our implementation process, it would take [sensitive content hidden] 48-72 hours to respond to my inquiries. This delay not only hindered our progress but also showed his lack of dedication and professionalism. He lied about his capabilities from the start, painting himself as a competent account manager when in reality, he's no better than a shady used car salesman. Despite expressing my concerns about the importance of timely communication for my business, [sensitive content hidden] continued to ignore me. It was clear that he had no regard for my needs and only cared about making a quick sale. As a result, I decided not to continue with Fishbowl and switched to a more professional ERP service like Netsuite.

Kyle
Operations Manager in US
Package/Freight Delivery, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Easy to use, but missing some standard features.

5.0 3 weeks ago New

Comments: Overall, very enjoyable. As my operations grow, I will seek out Fishbowl to see if I'm actually able to do the things I've mentioned above, or what they suggestion to do instead. The help desk team is great and very responsive. I've received a lot of help from them.

Pros:

I've used SAP and Oracle for previous companies, and Fishbowl is very easy to use and overall very intuitive. I enjoy using this system.

Cons:

Not able to store more than Scheduled Date per sales order. Some customers POs have multiple lines and different due dates per line. I'm unable to do the same and then partial ship and keep track of the order like on larger ERP systems. As far as I understand, Fishbowl is not capable of reporting OTD because there isn't enough date submission options. It's frustrating not being able to highlight any text to copy and past in another location or for another program (Word, Excel). There are only a few places FB allows me to highlight and copy the info. The rest I'm unable to. Being able to highlight and copy anything would improve ease of use.

Whitney
Operations Manager in US
Consumer Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

I truly don't know how we functioned without it

5.0 2 weeks ago New

Comments: It's been great. Anytime I've had an issue, the support team has been incredibly helpful in helping me out (shoutout [sensitive content hidden]).

Pros:

Fishbowl has been an absolute lifesaver as our business has grown. Our processes before were incredibly manual and analog, and therefore susceptible to a lot more human error. The time we're saving not having to manually comb through printed sales estimates to and then walk around the warehouse to see if we have the inventory on hand to fulfill it them is absolutely immeasurable. So many processes are automated which has drastically improved our accuracy and efficiency, and therefore our bottom line. If we weren't using Fishbowl, I'm certain our business would not have been able to grow at the rate it has, so I firmly believe the investment has more than paid for itself, and as far as I'm aware, we're barely even scratching the surface with its capabilities.

Cons:

It's software, so it's going to have its bugs now and then. Fortunately any I've noticed have been a minor inconvenience at worst; nothing has caused our data to be inaccurate in any way. Otherwise, I wish modifying reports was a little more user-friendly. If I could easily add a specific filter to a report, I could be substantially more efficient.