--- description: Discover the benefits and disadvantages of Beds24. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Beds24 Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [Beds24](/software/123511/beds24-com) # Beds24 Canonical: https://www.capterra.co.uk/software/123511/beds24-com Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/123511/beds24-com?page=2) > Beds24 is one of the most cost-effective, powerful and reliable All-in-one-solution which simplifies workflows and automates tasks. > > Verdict: Rated **4.7/5** by 117 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Beds24? Beds24 offers solutions for any any type of accommodation such as vacation rentals, B\&B's, hotels, hostels, holiday homes, campgrounds and for property mangers managing up to hundreds of properties. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 117 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Beds24.com - **Location**: Berlin, Germany - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$10.98 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Beds24 offers scalable pay-as-you-go pricing with no contract or minimum term required. Check our website for details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 200 more ## Features - Booking Management - Booking Notes - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Contact Management - Customer Support - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Communications - Housekeeping Management - Inventory Control - Inventory Management - Lead Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Partner Management - Payment Processing - Performance Metrics - Point of Sale (POS) - Property Management - Rate Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Self Check-In/Check-Out - Third-Party Integrations ## Integrations (28 total) - Autohost - BitPay - Breezeway - ChargeAutomation - Chekin App - Duve - Flexkeeping - Google Calendar - HelloShift - Host PMS - Mailchimp - Make - Meta for Business - Mybooking - Operto ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) ## Related Categories - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Channel Management Software](https://www.capterra.co.uk/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) - [Hostel Management Software](https://www.capterra.co.uk/directory/31457/hostel-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Cloudbeds](https://www.capterra.co.uk/software/158839/cloudbeds) — 4.3/5 (340 reviews) 3. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5750 reviews) 4. [Lodgify](https://www.capterra.co.uk/software/131924/lodgify) — 4.5/5 (1282 reviews) 5. [Booqable](https://www.capterra.co.uk/software/138689/booqable) — 4.8/5 (1129 reviews) ## Reviews ### "Can’t log in to my account" — 2.0/5 > **Anabell** | *24 May 2025* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: The price is low compared to other channel manager, however, it comes with a higher cost of not being able to have a reliable system. > > **Cons**: So many glitches. The latest one is I can’t login to my account and I’m unable to get a quick help as they can only be reached by email. > > I have been with Beds24 for 4 years and for the most part is working for what I need it for. It is a self service platform so be ready to do a LOT of work to get it set up. You only rely on their help articles because when you reach out to their support, they will just direct you to those articles. If you’re not tech savvy, or don’t have the time, this is not for you. It can be glitchy at times. The last one is the inability to login using my iPhone. It’s only available in my iPad, which is a hassle as I need to be mobile and I can’t have my iPad with me all the time. But yesterday, the entire account is not accessible in any device. It’s obviously a major issue as I don’t have a channel manager to look use and I have clients booking. I left messages but no answer. This is the last straw for me. I will be moving to another more reliable platform and has at least a human person you can talk to for emergencies like this. ----- ### "Jack of all trades, master of none." — 2.0/5 > **Ian** | *9 March 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Nothing really, the interface is cluttered and confusing. > > **Cons**: I spent ages customising the calendar to try and make it understandable for my wife who doesn't use computers every day. It did not retain those changes. This seems to be common place, change something, nothing happens. Some with text hovering over bookings, changed it, made no different. Documentation on their help pages doesn't even match the product, seems like they change the UI but not the documentation. > > Poor. Compared to other management systems they have over complicated things, becoming a general system that is a jack of all trades but a master of none. ----- ### "Best value, most configurable PMS-Channel manager there is" — 5.0/5 > **Axel** | *19 July 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: To me, Beds24 is the holy grail and the antithesis to the plethora of terrible PMS and hotel software out there that overcharge for bad software and poor service. Beds24 is inexpensive and extremely configurable and five you full control. I highly recommend Beds24 if you're very technical. You're not going to find a more configurable and adaptable solution on the market, Beds24 is hands down the best PMS/Channel manager platform that exists and it can be fully customized, I mean every aspect of the system can be configured. We've tried several solutions in the hotel space, and most of them were so buggy it wasn't worth the effort, and they were limiting in that they provided only one way of doing things that often wouldn't fit with how we run our business. So we wanted a solution that would give us full control where we didn't have to rely on the company support to run things. Beds24 is that solution. It's a 100% do it yourself solution with so many developer insert points that make it a dream for a software engineer like me. For example you can inject JS, CSS and HTML in all aspects of the direct booking journey, making it easy to customize. The API is fantastic and is probably the biggest strength of Beds24. You don't need to rely on someone to import your reservations into the system, you can do it all yourself. > > **Cons**: The only con I can think of is their support but I wouldn't use that as a criteria. Let's face it, support in the software industry as a whole is really bad and Beds24 is no exception, so I don't recommend using support as a metric on who to choose. At Beds24, Support is difficult to get for real bugs, just like it is in most companies. They are nice in providing help with how to use the product correctly, but when it comes to real bugs, do not expect much support. It's almost as if they must get pay deductions for every bug they report to engineering. For example, our booking engine for one of our property started to load units from another property upon checkout even though the other property has nothing to do with the booking engine, trying to get help was practically impossible. I will also say that their help system is a limiting homegrown solution where you cannot properly attach URLs or any image attachments, it's not really what one expects for 2025 style support, making the process of getting help cumbersome and difficult. The platform unfortunately does have mission critical bugs, and we did not have any luck getting support from them for those. The best way around those is to figure out under what circumstances they happen and then use the product in a way that doesn't cause the issues. Unfortunately getting support or getting them to fix these is not likely to happen. There are a lot of annoying bugs but for which there are work arounds. One example is their Auto Action HTML editor will insert escape characters into shortcodes rendering shortcodes unfunctional. The work around is to use an external HTML editor and then cut and paste and make sure never to use the WYSIWYG HTML edit feature they deliver because it's broken. But they will deny it's a bug. Also their booking view wipes out the column order if you add new fields to the view. The first response we got from their support was that it's "as designed" but another agent later apologized and said it's a known "issue". Honestly, I think Beds24 would be served well by having a trained ChatGPT so that we can get the technical answers we need right on the spot. I ended up training my own instance to get implementation help. The reason I had to train my own is because Beds24 puts .robot files in their Wiki to prevent search engines or AI systems from indexing the knowledge base. That just doesn't make sense to me, as this would actually save them countless support tickets. > > I was able to properly configure and set up our entire business flow with Beds24, and literally for every issue I encountered I was able to find a work around. Now it took me countless hours to figure out how Beds24 works and that is the cost of wanting a flexible and adaptable solution. The documentation is pretty rudimentary and honestly doesn't do the product justice as the doc undersells the capabilities: I found I was able to do many things through trial and error that I would never have known through the documentation. Often the only way to figure out how things work is the engineering approach: just try it out and see what happens. Their support being in Germany made it such that by the time they answered a question for me, I had already figured it out by trial and error. It really is not a "ready out of the box solution", it's more of a programming platform, so if you're an engineer like me, it's fantastic because not only can everything be configured, you can also do everything via API. As an engineer I love having full control over every aspect of the platform and I can customize it to do what I need and for the majority of issues I can find my way around, especially with the help of AI agents. I did had to build quite a bit of software layered around Beds24 to get the functionality I needed that they do not have, such as a customer portal where customers can register, sign a legal agreement, and a check-in app to distribute key codes. But no complaints there, the API from Beds24 is top notch. ----- ### "A cheap basic PMS. Not many bells and whistles." — 3.0/5 > **Anonymous User** | *23 July 2025* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: The cost. It was an inexpensive PMS where I only paid for what I needed, and it was customizable for my small hotel. It was fairly easy to use, but there was a learning curve. They did not require a contract. > > **Cons**: Many things. First, support was only available by email, and their support team was based in Germany, working only during their business hours. They would demand that you look at their FAQs, and their responses were often condescending if you asked a question that was addressed in their FAQs (but usually a different scenario). Every aspect of their product had a separate price, and configuring things required a lot of trial and error. Many things that were possible with other PMSs were not possible with Beds24, such as an easy-to-use interface and some reports (such as a pace report). Moving customers between dates and rooms was not easy, and it sometimes caused the system to hang. Connections to OTAs were straightforward, but not easy. It did not have an interface to charge credit cards, so pre-authorizations were a time-consuming process. > > We had it for the first three years after we opened our property. When we shopped for other options, they were more expensive, but saved me a lot of headaches compared to Beds24. ----- ### "Reliable Channel Manager" — 5.0/5 > **Uladzimir** | *29 January 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Very reliable property and channel synchronization, which is critical for daily operations. The system handles bookings consistently across platforms. Very good value for money. > > **Cons**: The user interface could be more modern and intuitive. Some settings and configuration options are difficult to find, and the learning curve can be steep, especially during initial setup. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/123511/beds24-com?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/123511/beds24-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data