--- description: Discover the benefits and disadvantages of TrueBill. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueBill Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [TrueBill](/software/123289/truebill) # TrueBill Canonical: https://www.capterra.co.uk/software/123289/truebill > All your CIS/Utility Billing processes in a configurable, browser-based solution to simplify work and streamline workflows. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TrueBill? Water Districts, Sewer Districts, Municipalities, Irrigation Districts Water Wholesalers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TruePoint Solutions - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$75,000.00 - **Pricing model**: Per User - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Billing & Invoicing - Customer Management - Meter Data Management - Metered Billing - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Rate Management - Work Order Management ## Support Options - Chat ## Category - [Utility Billing Software](https://www.capterra.co.uk/directory/20017/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.capterra.co.uk/directory/20017/utility-billing/software) - [Utility Management System](https://www.capterra.co.uk/directory/30972/utility-management-systems/software) ## Alternatives 1. [Submeter Billing](https://www.capterra.co.uk/software/198687/submeter-billing) — 4.6/5 (54 reviews) 2. [Heartland Payments+](https://www.capterra.co.uk/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews) 3. [Rural Billing](https://www.capterra.co.uk/software/15163/rural-billing) — 4.9/5 (58 reviews) 4. [ExpenseLogic](https://www.capterra.co.uk/software/75789/expenselogic) — 4.8/5 (31 reviews) 5. [Zego](https://www.capterra.co.uk/software/1012995/zego) — 4.5/5 (81 reviews) ## Reviews ### "Helps us provide the best customer services" — 5.0/5 > **Verified Reviewer** | *18 April 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love how it focuses on providing exceptional customer support or services to out customers > > **Cons**: Didn't really have anything I didn't like about this software ----- ### "Truebill Review" — 5.0/5 > **Anita** | *21 December 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I love that I can see all of my financial accounts in one place. Truebill has taken the guesswork out of calculating my net worth. I get immediate notifications when money enters or leaves my accounts. Truebill was easy to set up. Once downloaded the application was simple to add my account information. It was really great being able to access my accounts in real time. Truebill offers budgeting helps and education. You will be able to categorize income and expenses which allows you to itemize business expenses and keep track. Users are also able to take payday loans that are repaid on your next payday. They don't charge interest, but requests a tip. Customer service is great. I had an issue with a payday loan (interest-free, by the way). I contacted customer service. They immediately responded and resolved the issue. > > **Cons**: The biggest problem I have with the application is that I need to reset account access regularly. It is very annoying when I sync my accounts and the balance does not update because the account has ceased to be connected through no action of mine. > > Overall, I love the app and will continue to use and recommend it. It works well to help me categorize my personal and business expenses. ----- ### "Great Reminder of My Spending" — 5.0/5 > **Sam** | *3 February 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I got this because I wanted to get a monthly statement of where my money was really going. Surprisingly I had a few subscriptions that I had forgotten about that I was getting charged a few dollars a month for. I'm impressed that it was all for free too. > > **Cons**: I haven't had any issues thus far. They do want me to pay for a premium service that gives me more access to certain features but I haven't needed those so far. ## Links - [View on Capterra](https://www.capterra.co.uk/software/123289/truebill) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data