--- description: Discover the benefits and disadvantages of Meltwater. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Meltwater Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Social Media Management Tools](/directory/30939/social-media-management/software) > [Meltwater](/software/123153/meltwater) # Meltwater Canonical: https://www.capterra.co.uk/software/123153/meltwater Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/123153/meltwater?page=2) > Cloud-based media intelligence tool for tracking news, social media, podcasts, and broadcasts, with analytics and reporting. > > Verdict: Rated **4.0/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Meltwater? Small to large businesses in public relations, communications, marketing, finance, healthcare, technology, consumer goods, media, and agency sectors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 96 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Meltwater - **Location**: San Francisco, US - **Founded**: 2001 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Meltwater does not use a fixed public price list. Pricing depends on your team’s needs, coverage requirements, and contract terms. Indicative ranges start from $10,000/year for Starter, $25,000/year for Pro, and $130,000/year for Enterprise. Final quotes vary by setup. Prices are in $USD. Your quote is shaped by the interplay of who you are (segment, industry, company size, region), what you need (solution mix, usage volume/consumption, feature tier, integrations), how you buy (contract length, special terms), and market/opportunity context Larger teams should also compare Meltwater with the cost of using multiple separate tools, since reporting, integrations, and manual data consolidation can add extra work. Preferential pricing is offered for public sector organizations, including government departments, local authorities, health trusts, universities, and not-for-profit bodies. The best way to get an accurate quote is to speak with Meltwater about your team size, use case, markets, and current tools. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Austria, Brazil, Canada, China, Finland, France, Germany, Hong Kong SAR China, Hungary, India, Israel, Japan, Malaysia, Mexico, Netherlands, Norway, Singapore, South Africa, Sweden and 4 more ## Features - Behavior Analytics - Campaign Analytics - Campaign Management - Campaign Planning - Channel Management - Collaboration Tools - Competitor Monitoring - Contact Database - Content Management - Customer Engagement - Customisable Reports - Data Import/Export - Dynamic Content - Engagement Tracking - Influencer Discovery - Influencer Relationship Management - Influencer Tracking - Multi-Account Management - Multi-Campaign - Multi-Channel Data Collection - Multi-Channel Marketing - Post Scheduling - ROI Tracking - Reporting/Analytics - Social Media Monitoring ## Integrations (13 total) - Audiense - ChatGPT - Facebook Business Suite - Google Workspace - Instagram for Business - Klear - Klear - LinkedIn Groups - Microsoft Teams - PMG Platform - Slack - WordPress.org - X (Twitter) ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Social Media Management Tools](https://www.capterra.co.uk/directory/30939/social-media-management/software) ## Related Categories - [Social Media Management Tools](https://www.capterra.co.uk/directory/30939/social-media-management/software) - [Influencer Marketing Software](https://www.capterra.co.uk/directory/31337/influencer-marketing/software) - [Social Media Analytics Tools](https://www.capterra.co.uk/directory/31655/social-media-analytics-tools/software) - [All-in-One Marketing Platform Software](https://www.capterra.co.uk/directory/32155/all-in-one-marketing/software) - [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software) ## Alternatives 1. 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[Agorapulse](https://www.capterra.co.uk/software/123971/agorapulse) — 4.6/5 (713 reviews) ## Reviews ### "Meltwater - a great tool for gathering media sources and mentions about a precise topic" — 5.0/5 > **Antony** | *17 December 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Ability to quickly compile lists of relevant media articles and social media mentions based on a versatile list of keywords. > > **Cons**: Sometimes produces a lot of "noise" if the keywords are not fully developed or the tool hasn't been "trained" to our use > > Great way to get an insight into specific topics in news/social media, delivered regularly to our inbox ----- ### "Solid product" — 4.0/5 > **Tabytha** | *2 January 2025* | Higher Education | Recommendation rating: 6.0/10 > > **Pros**: Ease of use, good customer support, and good features. > > **Cons**: I felt limited for reporting -- it was hard to compare more than two competitors and required me to create charts outside the platform. We no longer use Meltwater. > > Overall, it was positive, good product, but it was more than we wanted to pay. I should clarify that we didn't use the outreach tools or social media listening which would have made it more useful for us\! ----- ### "Previous User" — 4.0/5 > **Karly** | *18 November 2024* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: The social listening / social media analysis tool was helpful (before we switched products)\! > > **Cons**: I didn't love the user experience of Meltwater–it didn't feel overly intuitive. > > Overall, Meltwater is a solid platform and has good offerings. ----- ### "Meltwater is useful for tracking media and social conversations at scale" — 5.0/5 > **Rishikesh** | *9 January 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I have been using Meltwater regularly to track media coverage and social conversations for multiple brands. The media monitoring feature is very useful for tracking online news, articles \& publications in one place. I also like how the dashboards can be customized based on brand or campaign needs. The tagging \& filtering options help in sorting large volumes of data and make reporting easier. It saves a lot of manual effort when tracking brand visibility > > **Cons**: Sometimes setting up complex queries takes time and needs trial and error. The tool can also feel heavy when loading large dashboards or multiple searches at once ----- ### "One of the top PR database options in the industry" — 4.0/5 > **Dan** | *16 August 2024* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Meltwater is one of the top media databases for PR professionals > > **Cons**: No media database is perfect in terms of either staying current with media members and/or as it relates to media monitoring. Can be expensive in terms of number of seats and/or tools used. > > We use Meltwater primarily for social media monitoring as well as for building media lists for our clients. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/123153/meltwater?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/123153/meltwater) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data