What is CDK Drive?

CDK Drive is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation, and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Drive provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America.

Who Uses CDK Drive?

Designed for auto, truck, marine, motorcycle, heavy equipment, and recreational vehicle dealers across North America.

Where can CDK Drive be deployed?

Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • CDK Global
  • Founded in 1974
  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English, French

About the vendor

  • CDK Global
  • Founded in 1974
  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English, French

CDK Drive videos and images

View 1 more

Compare CDK Drive pricing with similar products

CDK Drive

N/A
Free Version
Free Trial
US$125.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
N/A
Free Version
Free Trial

Features of CDK Drive

  • Accounting
  • Contact Database
  • Document Management
  • Financing Management
  • For Automotive Dealerships
  • Inventory Management
  • Lease Tracking
  • Reporting/Analytics
  • Sales Floor Management
  • Service Department

Alternatives to CDK Drive

Autosoft offers Vehicle Inventory Management, Sales and F&I, and a dealer management system (DMS).
Dealer management, digital retailing, and accounting software for growth minded regional and independent dealerships.
This solution manages and controls all activities of the Automotive Industry Business, providing all levels of management ....
See how to transform your Automotive business with the #1 CRM.
On-premise and cloud-based platform that helps auto dealerships improve workflow processes using time tracking, reporting, and more.
Best in class dealer management system, sales management system, distribution management system. Get it now.
Comprehensive DMS software for independent auto dealers with inventory tracking, customer database, credit reporting and forms.
An all-in-one, cloud-based software for car dealers that specializes in attracting, connecting and converting prospects.
Cloud-Based DMS for auto inventory access anytime, anywhere. It's easy, affordable and powerful. Try it free today.
Blackpurl, the alternative solution to DMS allows dealers to finally run their dealership how they've always wanted to. (NOT FOR AUTO)
Imagine a dashboard made for an auto dealer's workspace, built by a company with Dealer DNA.
Windows-based dealer management system, integrates vehicle sales, parts, service, CRM, financials. English, Spanish, Chinese available.
Integrated dealership management system that offers CRM, POS, work order management, purchasing, inventory, financials and F & I.

Reviews of CDK Drive

Average score

Overall
3.9
Ease of Use
3.6
Customer Service
3.6
Features
3.7
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shane
Shane
Service Manager in US
Verified LinkedIn User
Automotive
Used the Software for: 2+ years
Reviewer Source

Easy to use

5.0 4 years ago

Comments: East to multi task and has great report generator.

Pros:

I love that you can switch easily from task to task. When constantly multitasking it makes it easy to move from one item to another.

Cons:

The only concern is you have to pay for any kind of changes that you have to make to forms. It just seems like every little thing is an extra charge.

George
Project Manager/Business Development in US
Machinery, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Industry Fit

4.0 4 years ago

Comments: We couldn't handle a dealership with daily activities this large without a program like CDK/PFW. When we last upgraded the software and added additional branches we compared to the industry competitor in our brand, and this was over less expensive over the coming 5 years.

Pros:

The CDK/PFW software is rather good for the Agricultural/Turf dealer. We're using it SAS and uptime is usually pretty good. They have spent time integrating to our OEM manufacturer. That helps. There are many module/features that help monitor and run the dealership, and there are others that while they exist we are not taking advantage of.

Cons:

Their support staff seldom have worked in a dealership and don't understand that day to day frustrations and time constraints we work with. While they are upgrading the software they have chosen to upgrade the user interface screens and our people in all locations don't like the new interface. The functionality is still there, but just not as easy to get to things we're used to, and that takes up more time.

Paul
Parts Manager in US
Automotive, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

CDK Computer Doesn't Know

2.0 last month New

Comments: I've been using CDK since 1998 when they were ADP. I was using it daily until a couple of months ago as of late I only use it to do inventories.

Pros:

About the only thing I like about this is creating credit memos but even this process needs some work.

Cons:

Pretty much the software needs a complete overhaul. Every process requires a lot of extra steps. menus are virtually nonexistent and what's there is useless.

Larry
IT Director in US
Automotive, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

CDK Global Review

4.0 3 years ago

Comments: Aside from some support delays, CDK Global runs smoothly for all of our locations.

Pros:

After the system is up and running it is very easy to navigate and get custom reporting. Creating new and managing existing user accounts is also very easy to do.

Cons:

Sometimes it is a pain working with support as you will wait for a very long time with no responses. Also adding new functions for a user can be a pain if you don't know the exact code.

Verified Reviewer
Implementation Manager in US
Verified LinkedIn User
Automotive, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

A Robust System

4.0 4 years ago

Comments: I use CDK Global on a weekly basis to support my customers, and I have found that it is the most user friendly tool out of its competition.

Pros:

I specifically like case management section in DealerSuite, I can quickly search all of my open cases by a specific date range, or just all of my cases since I started using the software. Additionally, once you click on a case to review it, CDK does a great job of neatly organizing the case notes in a manner that creates a simple environment that is easy to read. Their support is extremely helpful and everyone I have worked with their truly seems to want to help resolve your issue, and also recommend more efficient ways at tackling tasks in the system.

Cons:

The only difficulty I have with this software is that it is only accessible via Internet Explorer. As an employee of a company that uses Mac products exclusively, this presents a large problem as Internet Explorer is not available to Mac users, so I have to use a 3rd party application that runs through Chrome and immitates IE. I would have no complaints whatsoever if CDK was able to make their software usable on Chrome!