--- description: Discover the benefits and disadvantages of Recurly. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Recurly Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Recurly](/software/122700/recurly-subscription-billing) # Recurly Canonical: https://www.capterra.co.uk/software/122700/recurly-subscription-billing Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/122700/recurly-subscription-billing?page=2) > Recurly’s all-in-one, integrated platform removes the complexities of automating DTC subscriptions at scale. > > Verdict: Rated **4.6/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Recurly? Recurly is ideal for DTC, high-velocity, high-volume companies -- in the digital media, streaming, publishing, SaaS, education, consumer goods, and services industries -- that are looking to scale. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 62 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Recurly - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Expect Transparent Pricing. Recurly believes in making our services accessible for businesses of all sizes. With a low-cost monthly fee and pay-as-you-go model - we don't get paid until you do. No hidden fees. No high-pressure salespeople. No long-term contracts - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Ireland, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting - Activity Dashboard - Alerts/Notifications - Bank Reconciliation - Billing & Invoicing - Cancellation Management - Compliance Management - Contact Database - Customisable Branding - Customisable Invoices - Debit/Credit Card Processing - Discount Management - Dunning Management - Enrollments/Onboarding - Forecasting - Invoice Processing - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - PCI Compliance - Payment Gateway Integration - Payment Processing - Product Catalogue - Recurring/Subscription Billing - Refund Management - Reminders - Reporting & Statistics - Reporting/Analytics - Revenue Recognition - Self Service Portal - Subscription Management - Subscription Plan Management - Tax Calculation - Third-Party Integrations - Usage Tracking/Analytics ## Integrations (49 total) - Adyen - Amazon Pay - Apple Pay - Attribution - Avalara - CardConnect - ChartMogul - Checkout.com - Drip - Fiserv - Fivetran - Gmail - GoCardless - Google Cloud - Google Pay ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.co.uk/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.co.uk/directory/30015/billing-and-invoicing/software) - [Subscription Management Software](https://www.capterra.co.uk/directory/31657/subscription-management/software) - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) - [Recurring Billing Software](https://www.capterra.co.uk/directory/30927/recurring-billing/software) - [Digital Magazine Software](https://www.capterra.co.uk/directory/20020/publishing-and-subscriptions/software) ## Alternatives 1. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3298 reviews) 2. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26428 reviews) 3. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8456 reviews) 4. [Abby](https://www.capterra.co.uk/software/1036470/abby) — 4.7/5 (604 reviews) 5. [Bookipi](https://www.capterra.co.uk/software/195165/bookipi) — 4.8/5 (176 reviews) ## Reviews ### "We Paid 40% More Than Expected Due to Hidden Terms" — 2.0/5 > **Eugene** | *23 July 2025* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: The platform is technically strong and reliable. It handles subscription billing well across multiple environments, and the interface is user-friendly. Features like automated dunning and card updater were helpful in reducing churn. The integration process with our stack was smooth, and their documentation is decent. > > **Cons**: Critical pricing terms were not clearly communicated. We agreed to what we believed was a simple consumption-based model, but were later hit with large surprise overage invoices due to a hidden transaction limit and per-transaction fees. These fees were never discussed in the commercial proposal or calls — only buried in one follow-up email and the final legal contract. Our trust in Recurly was compromised, and the actual cost ended up more than 40% higher than we anticipated. The team pointed to contract wording rather than honoring the spirit of the agreement. > > While the product works and solved our billing infrastructure needs, the commercial side of the experience was disappointing. We trusted the pricing model we discussed during negotiations, but missed fine-print terms that had a major financial impact. As a result, we feel misled and overcharged. It left us with a working platform — but a broken relationship. ----- ### "Recurly, for a serious and solid subscription based business" — 5.0/5 > **Paul** | *26 May 2025* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Efficient, reliable, highly customizable, good support, ah, I was supposed to say only one thing, but, there are really more than a few. Sorry Recurly, you're doing great\! > > **Cons**: The automatic logging out. Having to use it all day long, I know that I can relog in from 5 to 12 times per day. Ok security, but give me a break, please. > > Having used it almost every day in the past 3+ years I can say I am satisfied from both the core feature, subscription and invoicing management, the support, the fact that also when dealing with difficult to identify issues, like double charges or the 3-D Secure Authentication issues, they are striving to get it solved. No matter it is days, months or even years, they are on it until they get to a solution. So if there are still some hiccups here and there, we know we can count on Recurly, they'll get them sorted, sooner or later. ----- ### "Recurly Is Effective and Accurate to use" — 5.0/5 > **Carla** | *17 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Recurly is the most reliable solution for managing our recurring bills. The reliability of Recurly makes it a top solution. > > **Cons**: I am impressed by the powerful features of Recurly. Recurly is flawless. > > The experience I have with Recurly is incredible. ----- ### "Incredible Support" — 5.0/5 > **Jack** | *31 July 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: While the features and ease of use are great, I'm most impressed with their customer service and ability to answer each question my team or I have quickly and thoroughly. > > **Cons**: No major cons I can think of. We're trying to integrate GoCardless and it's been a little clunky, but I don't think that's at the fault of Recurly. > > We've used Recurly to power our billing for over 5 years now and it's fully integrated into our systems and processes. We're big fans of the ease of use and bigger fans of the phenomenal support. ----- ### "A must for emerging subscription-based business model" — 5.0/5 > **Mark** | *29 June 2021* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Besides integrating well with our existing tools. We are fond of Recurly because we can accommodate a wider reach of customers beyond month-to-month plans. The subscriptions can be customized the way we like it (think annual plans, prepaid plans, every other month, every three month-type of billing.) The invoicing feature allows our sales team to close deals without asking for upfront credit card information. Once accounts have been set up, we can always provide a specific link so customers can pay by themselves reducing the amount of people seeing their cards thus building trust. > > **Cons**: When processing a refund, it generates another invoice with a different invoice number. I think it would be better if the actual invoice will be updated to say "fully refunded/partially refunded" instead of creating another one. For security reasons, the software times out over a period of inactivity. When 2-step verification is enabled, it will always ask for it when you re-login...just a minor annoyance. > > Recurly is packed with features. It's not the cheapest one in the market but it fulfills our need. There are some features we wish would be an add-on which will save us some dollars because we don't use it. The customer support is important to us and they are responsive and knowledgeable. There is a little learning curve when rolling this out to new hires. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/122700/recurly-subscription-billing?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/122700/recurly-subscription-billing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Structured Data