--- description: Discover the benefits and disadvantages of Rezdy. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rezdy Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [Rezdy](/software/122690/rezdy) # Rezdy Canonical: https://www.capterra.co.uk/software/122690/rezdy Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/122690/rezdy?page=2) > The world’s leading independent online booking and distribution platform. Save time, get connected \& ultimately grow your business. > > Verdict: Rated **4.5/5** by 237 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Rezdy? Booking software designed for tour, activity \& attractions providers, as well as shuttle buses and charters. Channel Manager designed to connect operators, reservation systems \& resellers via one API. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 237 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rezdy - **Location**: Surry Hills, Australia - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Rezdy is based on a hybrid pricing model with a small monthly fee \& small booking fee. There is a price for any business size, based on booking volume and features, so you can decide the best plan for your business. No credit card required to trial and no lock-in contract. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Bermuda, Bhutan, Bosnia & Herzegovina, Brazil, British Virgin Islands, Brunei, Cambodia, Canada, Cayman Islands, China and 87 more ## Features - Accounting Integration - Booking Management - Booking Notes - CRM - Calendar Management - Central Reservation System - Client Management - Contract/License Management - Customer Database - Customer Support - Dashboard - Electronic Payments - GDS/OTA Integration - Group Reservations - Invoice Management - Itinerary Creation - Online Booking - Package Creation - Payment Processing - Pricing Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Resource Management - Scheduling - Vendor Management ## Integrations (16 total) - Apple Pay - Bookeasy - Fotaflo - Google Calendar - Google Pay - Google Sheets - Mailchimp - PayPal - Smartwaiver - Stripe - Wherewolf - WordPress - Xero - Zapier - authorize.net ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) ## Related Categories - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Tour Operator Software](https://www.capterra.co.uk/directory/20033/tour-operator/software) - [Travel Agency Software](https://www.capterra.co.uk/directory/20034/travel-agency/software) - [Rental Software](https://www.capterra.co.uk/directory/30116/rental/software) - [Travel Management Software](https://www.capterra.co.uk/directory/31057/travel-management/software) ## Alternatives 1. [Peek Pro](https://www.capterra.co.uk/software/142459/peek-pro-tour-operator-software) — 4.7/5 (795 reviews) 2. [Ezus](https://www.capterra.co.uk/software/190113/esus) — 4.7/5 (61 reviews) 3. [WeTravel](https://www.capterra.co.uk/software/163474/wetravel) — 4.8/5 (524 reviews) 4. [Bókun](https://www.capterra.co.uk/software/178518/bokun) — 4.7/5 (456 reviews) 5. [Intelitour](https://www.capterra.co.uk/software/1070243/Intelitour) — 5.0/5 (41 reviews) ## Reviews ### "Rezdy was NOT was I was hoping it would be." — 1.0/5 > **Shawn** | *4 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 2.0/10 > > **Pros**: They built me a beautiful website. It works well, and its perfectly flexible and works well for my business. > > **Cons**: The way rezdy is built. Some of it feels like it's in windows 95. It's very complex and I found it not user friendly at all. > > After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales representative assuring me it would be a great fit, the reality of day-to-day use told a very different story — one that involved countless conversations with online support staff and multiple personal calls with various employees trying to help me make it work. My business is exclusively private tours, and flexibility is at the core of what we offer. Almost immediately after setup, I discovered through conversations with Rezdy staff that the add-on functionality didn't work the way I had been sold on. My business uses per-person tiered pricing, and I needed my add-ons to follow the same structure — that's not how Rezdy handles it. As a one-man operation, I need my booking system to be set-it-and-leave-it. Instead, I found myself getting multiple bookings per day — something I had specifically said I didn't want from the very beginning. It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business. More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum party size of two — it has to be one. I have tours that genuinely don't make sense for a single person, and having no way to enforce a two-person minimum when connecting to OTAs is, in my opinion, a significant oversight. To be clear, this is not a reflection on the people at Rezdy — the staff were kind, patient, and genuinely tried to help. They also built me a beautiful website. Rezdy is a versatile platform with a lot of capability. It just wasn't built for the way my business operates. The constant need to log on, troubleshoot, and optimize became a real burden, and ultimately the software couldn't deliver what I was promised at the start. ----- ### "The Worst 3 Months of My Business Life" — 1.0/5 > **P Mathew** | *19 July 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The sales team was quick to respond and very polished in their pitch. You get to speak with someone directly, which gives a good first impression, though it turned out to be just that, an impression. > > **Cons**: The support is terrible no phone line, no live chat, just slow, careless email responses with no sense of urgency or ownership. The platform is buggy and unreliable, often making changes or updates on its own. One serious glitch resulted in a major booking mishap, costing me a one-star review. The lack of accountability and support is beyond frustrating. > > I signed up in April and left within three months. It was a stressful and disappointing experience. I’ve since switched to Bokun and am much happier. ----- ### "Rezdy Mergers Take Priority Over Functionality and Customer Service" — 1.0/5 > **Daniel** | *21 March 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: Initially, the platform worked and met the needs that most other software could not. Now, the platform doesn't work and does nothing near what other platforms will do. > > **Cons**: The steady decline since signing up. No upgrades, no communication, a promised new platform that never comes. A merger that was a mess. Problems and glitches everywhere that don't get solved. The program now costs you thousands in lost bookings, and nobody cares. Only chat is available, the agents act as a wall to management who are probably hiding under their desks. It was a good program that has turned absolutely awful and I would not recommend to my worst enemy or competitor. Stay clear. > > At first good, then the problems arrived. They came from all angles, having to perform workarounds and learn how to apologize to customers in many languages. They merged with Regionado, Checkfront and others. This clearly was a mess, a mistake, and it ruined the company. It is my last year with them, and I will never return. There is supposedly an upgrade to the software program coming, but that has been the same old response for over a year now. I would never consider this company, and if you are... do yourself a favor and at least wait until the supposed new platform rolls out. I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps under the rug. It is sad and terrible. I feel bad for the people in the customer service chat, which you can't talk to due to "protocol." I can't be the only one. This platform is like something Fred Flintstone would use: moving rocks and rubble. That's a good description of the platform, rubble. It is all that remains from what was once good. ----- ### "Avoid Rezdy" — 1.0/5 > **Rene** | *17 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The booking platform has some strengths and good functionality for the business and client. That’s about it > > **Cons**: Horrible customer service. Contacted twice over the course of 2 weeks for assistance and got zero reply. We have one active company using Rezdy and one that is no longer active. My request for support was regarding the inactive account > > Decent platform. Terrible customer service. Moving all business to Fareharbour or Bookeo ----- ### "Bad experience" — 3.0/5 > **pedro** | *25 October 2024* | Leisure, Travel & Tourism | Recommendation rating: 3.0/10 > > **Pros**: API connection to many OTAs, many possibilities in terms of connection with different products and services > > **Cons**: Abusively expensive. No intuitive interface, mediocre customer service. > > In general, and after 2 months using Rexdy, I am not happy at all. It is a difficult platform to use and the customer service leaves much to be desired. When I unsubscribed and told the reason (I expressly said I was switching to BOKUN), I was told that BOKUN was more expensive and had hidden costs, which is a LIE. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/122690/rezdy?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/122690/rezdy) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data