--- description: Discover the benefits and disadvantages of SilkStart MultiChapter. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SilkStart MultiChapter Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [SilkStart MultiChapter](/software/122491/silkstart) # SilkStart MultiChapter Canonical: https://www.capterra.co.uk/software/122491/silkstart Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/122491/silkstart?page=2) > Superior member management solutions for small single-chapter to large multi-chapter associations and non-profits. > > Verdict: Rated **4.4/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SilkStart MultiChapter? Our customers include large trade oriented and non-profit single and multi-chapter organisations looking for flexible, cost-effective customizable solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 36 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SilkStart - **Location**: Vancouver, Canada - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$210.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Premium - Starts at £200 / month: Based on member type and total members, choice of payment processors, Corporate members, telephone \& email support, unlimited administrators Custom / Multi-Chapter - Contact us for pricing: Based on total chapters and members, choice of payment processors, Corproate members, dedicated account manager, unlimited administrators on parent and chapter level. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland and 3 more ## Features - Accounting - Application Management - CRM - Communication Management - Contact Database - Dues Management - Electronic Payments - Email Marketing - Event Management - Event Scheduling - Fundraising Management - Member Communication - Member Communities - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Membership Renewals - Payment Processing - Registration Management - Website Management ## Integrations (10 total) - Google Analytics 360 - Kissmetrics - LinkedIn for Business - Mailchimp - Meta for Business - PayPal - QuickBooks Online Advanced - Stripe - Twitter/X - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Membership Management Software](https://www.capterra.co.uk/directory/20045/membership-management/software) ## Related Categories - [Membership Management Software](https://www.capterra.co.uk/directory/20045/membership-management/software) - [Association Management Software](https://www.capterra.co.uk/directory/30113/association-management/software) - [Charity Software](https://www.capterra.co.uk/directory/30805/nonprofit/software) - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) ## Alternatives 1. [WildApricot](https://www.capterra.co.uk/software/76116/wildapricot) — 4.4/5 (555 reviews) 2. [Raklet](https://www.capterra.co.uk/software/148555/raklet) — 4.7/5 (92 reviews) 3. [Almabase](https://www.capterra.co.uk/software/133653/almabase) — 4.7/5 (144 reviews) 4. [ToucanTech](https://www.capterra.co.uk/software/140805/toucantech) — 4.9/5 (151 reviews) 5. [MemberClicks](https://www.capterra.co.uk/software/133851/memberclicks) — 4.3/5 (469 reviews) ## Reviews ### "SilkStart Review" — 5.0/5 > **Aleksandra** | *17 July 2019* | International Trade & Development | Recommendation rating: 10.0/10 > > **Pros**: Easy program helping you ut with management, I loved the mobile version of it. > > **Cons**: I didn't notice anything I didn't like in particular. > > Creating membership plans, collecting dues, facilitate renewals, viewing member data, all in one place. ----- ### "The Benefits of CRM and Great Website Integration in One Package" — 4.0/5 > **Ron** | *12 October 2017* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: Starting with the website, we found the available templates yielded clean and contemporary page designs that helped communicate professionalism to members. Integration of a dynamic member directory into the website gives small members an opportunity to showcase themselves and realize a mini website as part of the perks of joining the organization. With SilkStart, this was easy to do - even for people with limited experience on website publishing. SilkStart also streamlined the membership acquisition process by making it faster and easier for new members to join and for the organization to receive payment. A process that used to take days was reduced to minutes. Collecting member fees is usually a headache for organizations and can require significant resources to follow up with members to collect payment. With SilkStart, members receive reminders of their renewal and, if they do not pay on time, SilkStart can continue to send reminders and serve as a virtual collection agency. Many organizations hold events - either as their primary raison d'etre or as fundraisers. With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them. For my client, integration with their QuickBooks system was important. SilkStart delivered. > > **Cons**: It would have been nice to have a dashboard for administrators, to give them a quick overview of the organizations member status and activities. A member acquisition funnel (like a sales funnel) would be helpful, but is not currently available. > > SilkStart was not the least expensive of the alternatives we evaluated, but was also not the most expensive. On balance it delivered good value for money. Some other association management platforms may appear to be inexpensive, but to get the same functionality as SilikStart would have required bolting on additional 3rd party modules and probably some IT skills to enable them. In the end, they were of no better value. SilkStart kept it simple ----- ### "Pleasure to work with SilkStart" — 3.0/5 > **Kim** | *8 November 2016* | International Trade & Development | Recommendation rating: 7.0/10 > > **Pros**: Modules cover all the aspects of the business we need. The lay-out of the back-end is very clear and it is easy to understand how to navigation among the modules. When we had a problem with communications, they understood and developed a comprehensive group email program that is light years ahead of what it was when launched. They are good at explaining timelines, sprints and priorities. > > **Cons**: Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order. There's no easy way to send an event notice without creating it in group email module and building from scratch. The bandwidth of the developers, while improved, still seems limited and I'm not really sure where their priorities lie relative to our business functions and requirements. > > We have been working with SilkStart for over a year now. Through challenges and tribulations of launch and post-launch, training and expectations, SilkStart was very helpful and supportive of our needs. Though the answers were not always what I wanted to hear, they always conveyed with more than just a "yes" or "no" that helped me understand the bandwidth and capacity of the program and the developers. ----- ### "SilkStart Database and Website-a great choice" — 5.0/5 > **Tricia** | *8 November 2016* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time. > > **Cons**: The cost was a little higher than that of others we compared. > > I did a lot of research before choosing SilkStart and while the cost was a little more than the other comparable options, I felt that the customer service was extremely important and worth the extra cost. From the start, the people from SilkStart were very helpful and knowledgeable. Having never built a website and starting essentially from scratch, they helped guide me through the process and make important decisions on what to include in both the website content and database information captures, how to prioritize and tutorials on how to manage both the website and the database. We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do. We were able to offer multi sessions within the conference as well as a variety of ticket options which has been extremely helpful. We had a few questions along the way, and after submitting a ticket, we had the questions answered within a couple of hours. SilkStart was a great choice for us\! ----- ### "Great choice for small to medium sized not-for-profits." — 5.0/5 > **Martin** | *8 November 2016* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Cost effective, fresh templates. various design options with the use of the many widgets available. > > **Cons**: Not really a con, but the SilkStart is targeting a segment of the not-for-profit market. > > One my major tasks in my first year of employment was to select a new platform for our ageing website and to find an AMS so that we could consolidate our various contacts. I researched a number of options and finally settled on SilkStart. Silkstart offers current technology (updates are frequently rolled out), fresh, modern looking templates and a robust contact/event management system. The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth. It was also important that we find a Candian solution to our needs. I would not hesitate to recommend SilkStart. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/122491/silkstart?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/122491/silkstart) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data