--- description: Discover the benefits and disadvantages of Epic. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epic Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [Epic](/software/122278/epiccare-emr) # Epic Canonical: https://www.capterra.co.uk/software/122278/epiccare-emr Page: 1 / 19\ Next: [Next page](https://www.capterra.co.uk/software/122278/epiccare-emr?page=2) > Epic electronic health record software creates comprehensive patient medical records and enables personalized care. > > Verdict: Rated **4.4/5** by 455 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Epic? Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 455 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, United Kingdom, United States ## Features - Appointment Scheduling - Billing & Invoicing - Charting - Claims Management - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customisable Templates - Decision Support Systems - EMR/EHR - For Medical Purposes - HIPAA Compliant - Health Monitoring - Insurance Eligibility Verification - OSHA Recordkeeping - Patient Engagement Software - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Remote Treatment Planning - Self Service Portal - Video Conferencing ## Support Options - Email/Help Desk - Chat ## Category - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Occupational Health Software](https://www.capterra.co.uk/directory/32619/occupational-health/software) - [Medical Billing Software](https://www.capterra.co.uk/directory/30026/medical-billing/software) - [Telemedicine Software](https://www.capterra.co.uk/directory/30949/telemedicine/software) - [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software) ## Alternatives 1. [Fusion](https://www.capterra.co.uk/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [ModMed](https://www.capterra.co.uk/software/124590/ema) — 4.4/5 (367 reviews) 4. [Alleva](https://www.capterra.co.uk/software/180899/alleva) — 4.5/5 (282 reviews) 5. [AestheticsPro](https://www.capterra.co.uk/software/93446/aestheticspro) — 4.5/5 (657 reviews) ## Reviews ### "Great interface\! User friendly\! 100% Recommend\!" — 5.0/5 > **Carlie** | *13 February 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a patient's overall health and records , pertaining to. > > **Cons**: At times it does seem to lag.And there are other times where it does not update automatically and sync with the office itself. > > Generally a good experience. Everything is very accessible. Some things are harder to locate, however, their customer service is great at resolving and answering any questions or concerns you may have. ----- ### "Epic very efficient" — 5.0/5 > **Tabatha** | *9 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Epic is how comprehensive and integrated the platform is. It brings together patient records, scheduling, billing, and communication in one place, which really streamlines workflows and reduces the need for multiple systems. The user interface is consistent across modules, and once you get familiar with it, it becomes very efficient to navigate. I also appreciate the strong reporting tools and the ability to customize certain features to fit different organizational needs. > > **Cons**: What I liked least about Epic is that the system can feel overly complex and difficult to learn, especially for new users. The interface isn’t always intuitive, and it often takes significant training to become comfortable using it efficiently. Additionally, some workflows require too many clicks, which can slow down productivity. Customization options, while powerful, can also make the system inconsistent across different organizations, leading to confusion when switching environments. > > Overall, my experience with Epic has been positive. It’s a powerful and reliable platform that effectively centralizes many aspects of healthcare operations, which helps improve organization and coordination. While there is a learning curve and some workflows can be time-consuming, the system becomes much more efficient with regular use. Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable tool despite some usability challenges. ----- ### "Epic Is An Epic Adventure" — 3.0/5 > **Lisa** | *29 July 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Using an electronic medical record program helped a lot with losing patient charts and other information, along with ease of documentation > > **Cons**: The thing(s) I disliked about Epic was how hard it could be sometimes to find information on your patient, but mostly that the program would "go down" multiple times every week until all (or most) of the kinks were worked out. > > I began using Epic in 2011 when the hospital I worked at first began the transition from paper charts to electronic ones. During the first year, there were many physicians who resigned from the hospital because they weren't willing to give the program time, however most other employees really liked Epic after getting used to it. ----- ### "Powerful and Easy to Use, But Comes at a Price" — 5.0/5 > **Verified Reviewer** | *18 April 2026* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s relatively easy to navigate once you’re familiar with the layout. The system loads quickly and handles large volumes of patient data without noticeable lag, which makes a real difference during busy clinic days. > > **Cons**: The biggest drawback is the cost. Epic is one of the more expensive EHR solutions on the market, and for smaller practices, the licensing and implementation fees can be a significant financial burden. The value for money doesn’t always feel justified, especially when some features go underutilized. > > Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability. It streamlines clinical workflows and helps staff stay organized and efficient. However, the high price point is a barrier for many practices. If budget is not a constraint, Epic is a solid choice for healthcare organizations looking for a dependable, fast, and user-friendly platform. ----- ### "No complaints, it's a timesaver\!" — 5.0/5 > **Amber** | *22 January 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The user-friendly design makes it easy to access medical records, upcoming appointments, prescription information, and ways to contact your doctor or nurse. > > **Cons**: I have no complaints\! Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues. > > Unlike other similar systems, Epic is super easy to set up and maintain. Patients can access their information easily from the clean interface, which saves a lot of time for the nurses and doctors. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.co.uk/software/122278/epiccare-emr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/122278/epiccare-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data