--- description: Discover the benefits and disadvantages of TeamViewer ONE. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamViewer ONE Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer) # TeamViewer ONE Canonical: https://www.capterra.co.uk/software/122252/teamviewer Page: 1 / 466\ Next: [Next page](https://www.capterra.co.uk/software/122252/teamviewer?page=2) > TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations. > > Verdict: Rated **4.6/5** by 11623 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TeamViewer ONE? Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0 ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 11623 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TeamViewer - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$24.90 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 207 more ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Application Security - Asset Tracking - Automatic Patch Deployment - Automatic Scans - Chat/Messaging - Cloud Backup - Collaboration Tools - Commenting/Notes - Compression - Dashboard - Deployment Management - Device Management - Disaster Recovery - Document Management - Documentation Management - Encryption - Endpoint Management - File Transfer - For MSPs - IT Reporting - Inventory Management - Knowledge Base Management - Live Chat - Meeting Management - Monitoring - Network Provisioning - Network Wide Management - Policy Management - Real-Time Chat - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Screen Sharing - Secure Data Storage - Security Management - Self Service Portal - Software Management - Support Ticket Management - Ticket Management - Unattended Access - Video Conferencing - Vulnerability Scanning ... and 42 more features ## Integrations (22 total) - AnyDesk - Dynamics 365 Business Central - Freshdesk - Google Meet - IBM Security MaaS360 - Ivanti Neurons for MDM - Jira - Microsoft Azure - Microsoft Enterprise Mobility + Security - Microsoft Intune - Microsoft Outlook - Microsoft Teams - NinjaOne - Okta - Salesforce Sales Cloud ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) - [Data Loss Prevention Software](https://www.capterra.co.uk/directory/31106/data-loss-prevention/software) - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software) - [Endpoint Protection Software](https://www.capterra.co.uk/directory/30907/endpoint-protection/software) ## Alternatives 1. 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[ISL Light](https://www.capterra.co.uk/software/146892/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "The Most Advanced IT Service Desk Remote Control Tool\!" — 5.0/5 > **Cameron** | *25 February 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: TeamViewer is the most seamless and well developed IT remote control tool I have used in my time of being an IT Service Desk Analyst, packed with lots of advanced features that allow you to communicate with the end user you are helping, as well as advanced features that allow you to make your experience as an administrator a lot easier such as switching screens or disabling remote input if needed. > > **Cons**: TeamViewer regularly updates it's user interface, meaning that some useful features can be hard to find post update. This is not a major issue because you can see why each user interface update is being done, and that is to push a more refined and complete user experience, so once you are used to it you start to embrace these changes. > > TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support. TeamViewer is the only remote control system I know that allows you to switch screens seamlessly, sent the control + alt + delete function if you are trying to unlock a device remotely, and allow you to disable remote input from the end user if you need to do a hard fix on something. It is a very innovative system I wholeheartedly recommend for businesses. ----- ### "A Practical Look at TeamViewer’s Strengths and Shortcomings." — 5.0/5 > **Lucas** | *16 March 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems without any complicated setup. Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value. I also appreciated the strong focus on security, with encryption and access controls that make remote sessions feel safe and trustworthy. The overall experience is streamlined, intuitive, and dependable, which makes it a standout tool for both personal and professional use. > > **Cons**: TeamViewer’s main drawbacks come from its pricing model, which can feel steep for individuals or small teams and sometimes triggers false commercial‑use warnings that interrupt sessions. The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected. Performance can also vary when connecting to older devices or unstable networks, and occasional connection restrictions—like cooldown periods after long sessions—can be frustrating when you’re trying to work quickly. What part of your overall experience would you like to describe next? > > My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction, whether connecting across operating systems or helping someone troubleshoot from afar. Its performance is smooth in most situations, and features like file transfer, multi‑monitor support, and session recording make it feel like a complete remote‑work toolkit rather than just a screen‑sharing app. At the same time, the platform isn’t without frustrations: pricing can feel high, the interface occasionally feels cluttered, and false commercial‑use flags can interrupt work at inconvenient moments. Even so, once everything is running, TeamViewer proves to be a reliable, versatile solution that makes remote support and collaboration straightforward. ----- ### "team viewer scores high" — 5.0/5 > **joanne** | *13 April 2026* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: I loke the instant access to my devices securely , I also like the fact that team viewer works across different platforms and is user friendly > > **Cons**: some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule > > allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an urgent matter arises ----- ### "Using TeamViewer" — 4.0/5 > **Kayla** | *10 April 2026* | 2128 | Recommendation rating: 7.0/10 > > **Pros**: I like how someone external can log into my computer and take control. Which makes it good as they do not have to be physically next to me > > **Cons**: If the operator or myself is typing you cannot see if someone is typing so something the words overlap > > It is ok, I am not an operator of it, I use it from the other side of fence. However, it gets the job done ----- ### "Brilliant Remote Control tool" — 5.0/5 > **Wasek** | *3 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The software has a brilliant user interface. Very easy to remote into a users machine and reliable connection. Multiple features such has file transfer, chat box, switch between multiple screens. > > **Cons**: Sometimes there has been lags during a remote session and have noticed that it can be a bit resource intensive which can be an issue on some entry level machines. Navigating through settings can be difficult at first as it is a bit cluttered. > > Overall it has been a fantastic tool that we use to support our clients. TeamViewer has regular updates and any vulnerabilities are patched very quickly. The software is quite expensive but a reliable connection is worth it. ----- Page: 1 / 466\ Next: [Next page](https://www.capterra.co.uk/software/122252/teamviewer?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/122252/teamviewer) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data