15 years helping British businesses
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What is TeamViewer?

As a leading global technology company, TeamViewer offers a secure remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer continuously innovates in the fields of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement.

Who Uses TeamViewer?

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

TeamViewer Software - Connect to devices and provide remote support effortlessly.
TeamViewer Software - All your devices, just a few clicks away.
TeamViewer Software - Monitor and manage your devices proactively.
TeamViewer Software - Gain visibility into your IT by tracking your assets.

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Reviews of TeamViewer

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.3
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kuben
Kuben
Technical Manager in South Africa
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Teamviewer

5.0 last month New

Comments: I have had excellent experience with TeamViewer, easy to use, allows me smooth access to devices and price is worth it.

Pros:

Easy to install, user friendly, smooth accessing of devices, quick file sharing and has secure connection

Cons:

None. The application works well and fulfills my every need handle a support call

TeamViewer Response

2 weeks ago

Hello Kuben, We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey! There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you know that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english) We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community! Have a great day! Best, Ying/TeamViewer

Kyle
Operation Manager in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Teamviewer day to do in IT

4.0 3 weeks ago New

Comments: Same as my Pro's and Cons.
I wouldnt stop using Team viewer, i prefer it over other remote support softwares for its ease of use and professional/secure features.

Pros:

Ease of use and setup time. I like the option to have unattended access setup on frequent remote servers that i need to access from my Laptop. Since i tend to move around to different locations for work. Remote access is critical for me

Cons:

I wouldnt really say its a deal breaker, but at first, the installation was a bit lack luster in what options to pick (unattended/restricted access). I had to reinstall the product a few times to get the correct version i wanted but apart from that, its all good. I have come across the black screen bug but i believe that may be a Server issue. But if its a known server issue, i think Teamviewer should add this on their FAQ.

TeamViewer Response

2 weeks ago

Hi Kyle S, Thank you for choosing TeamViewer and liking TeamViewer! We are so happy to hear from you that TeamViewer is a user-friendly remote access solution! We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any trouble shooting questions. Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer

Matthew
IT coordinator in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Worst proof it's kind

1.0 last week New

Comments: Worst software we've used in the past decade. Wouldn't wish this on my enemies

Pros:

It was fine a decade ago but the price hikes for a constantly deteriorating product finally drove us to better alternatives

Cons:

Highest cost, terrible service, constant outages, client software corrupted constantly on update, customer service is a joke.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Team Viewer as its Pros and Cons

5.0 3 months ago

Pros:

great tool easy to use user friendly quick install quick access

Cons:

cost user management access management file transfers

TeamViewer Response

4 weeks ago

Hi TeamViewer user, Thanks for choosing TeamViewer and liking TeamViewer! We are so happy that TeamViewer is a user-friendly remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer

Thomas
Quality Engineer in US
Biotechnology, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

TeamViewer - Easy to use remote access tool

5.0 last month New

Comments: The ability to monitor and control devices remotely eliminates having to be local to the connected devices and always an easy-to-use interface for controlling devices remotely.

Pros:

To have the ability to view connected devices remotely is a great feature. We are able to monitor all connected devices with ease using the easy-to-use interface. Initial installation is straight forward by following the onscreen prompts. Setup was a breeze.

Cons:

TeamViewer meets all of our remote access needs.

TeamViewer Response

4 weeks ago

Hello Thomas, We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey! There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you know that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english) We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community! Have a great day! Best, Ying/TeamViewer