RightSignature

RightSignature

by RightSignature

Who Uses RightSignature?

Web-based platform that helps businesses of all sizes sign contracts using hand-drawn signatures, share documents across multiple clients, track status, create customizable documents and more.

What Is RightSignature?

Electronic signature tool that helps businesses of all sizes share documents across multiple clients to collect hand-drawn signatures.

RightSignature Details

RightSignature

http://www.rightsignature.com

Founded 2009

RightSignature Pricing Overview

RightSignature does not have a free version but does offer a free trial. RightSignature paid version starts at US$11.00/month.

Starting Price

US$11.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

RightSignature Features

Digital Signature Software
Audit Trail
Authentication
Auto Reminders
Customisable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Task Progress Tracking

RightSignature Reviews

Showing 5 of 107 reviews

Overall
4.6/5
Ease of Use
4.4/5
Customer Service
4.1/5
Features
4.2/5
Value for Money
4.3/5
Danny N.
Owner
Accounting, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/08/2018

"Great Document Signature Solution"

Pros: I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix.

Cons: The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again.

  • Reviewer Source 
  • Reviewed on 21/08/2018
Tina S.
Recruiter
Staffing & Recruiting, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/02/2020

"Basic Electronic Signature Tool"

Comments: Very good priced signature tool, as long as you don't need Tech Support.

Pros: -Easy to use
-Allows you to set up Signer Sequencing for multiple signers
-Shows when the recipient views the document (or you can turn off that feature)
-Allows to set up for Wet Signature only (or opt in for type to sign)
-Allows to cc: all parties

Cons: - Customer service is the worst. I have put in tickets that are NEVER responded to or resolved.
- It doesn't allow cover letter templates, I had to cut and paste these in every time
- It doesn't hold addresses for the cc: line, had to type in every time
- It doesn't allow for downloading documents for reporting without an API

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/02/2020
Natalie H.
Director
Staffing & Recruiting, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/01/2020

"Lost Touch With Reality"

Comments: Started out ok, many of our clients had trouble signing online with right signature though. Really disliked the huge price jump that it had, and when we cancelled and requested a refund we were ignored. Laughable response after over 8 years of being a paying customer.

Pros: Fairly straightforward to use, legally binding apparently, easy to insert into the software.

Cons: Price was exorbitant for what it is.
Became much more clunky with new Citrix owner.
No response from administration to support requests.
Refused refund when requested, despite non-use and nearly a decade of paying for it!!!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/01/2020
Beverly L.
Marketing
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 28/07/2019

"esignature contracts at a decent price "

Comments: We looked aournd a lot before settling on RightSignature. It has it's flaws, and support can be an issue, but it works and it's a fair price. We were expecting some improvements when they were bought by citrix but haven't see any yet.

Pros: We like the price. We can add multiple users.

Cons: Several functions are clunky. It's confusing to new staff using it when you send a doucment to sign, that you get an email with a snapshot that contains none of the content. You only get one chance to check your contract for accuracy before you hit send -- you cannot stop it if wrong, or edit it after you press end.

  • Reviewer Source 
  • Reviewed on 28/07/2019
Noah G.
Legal Assistant
Law Practice, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 19/02/2020

"Noah's Review of RightSignature "

Comments: Overall, RightSignature serves it's purpose. Is it a perfect product? No, but it gets the job done. There may be better products out there, but I have not explored them.

Pros: Our firm has been using RightSignature for about three years (I've been employed here for ~2), for the purpose of providing clients with documents for e-signature (fee agreements, conflict waivers, engagement letters of various types). The product serves it's purpose. RightSignature is intuitive to use, and offers e-signing, dating, initials, and other notations that can be important. Additionally, the differential coloring for different signers is useful when preparing documents for signature.

Cons: On the administrative end, switching over the main user on an account is essentially impossible. The account we use was set up by a former legal assistant, and it cannot be changed over to my name. Thus, clients are still receiving emails from: former legal assistant's name. Also, in order to log in, you need to remember the URL extension for your account, which frankly doesn't make much sense. I don't understand why this level of security is helpful or necessary. Lastly, the product can be glitchy - especially when it comes to autofill.

  • Reviewer Source 
  • Reviewed on 19/02/2020