---
description: Discover the benefits and disadvantages of Mitel Dialer.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mitel Dialer Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Inside Sales Software](/directory/30680/inside-sales/software) > [Mitel Dialer](/software/1221908/Mitel-Dialer)

# Mitel Dialer

Canonical: https://www.capterra.co.uk/software/1221908/Mitel-Dialer

> Mitel Dialer is a pop-up application that enables users to make calls via computer and integrates with business directories.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Mitel Dialer?

Mitel Dialer is used by call centers, contact centers, enterprises, remote workers, healthcare organizations, financial services firms, government agencies, and hospitality companies.

## About the vendor

- **Company**: Mitel Networks
- **Founded**: 1988

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bulgarian, Dutch, English, French, German, Spanish, Swedish
- **Available Countries**: Canada

## Integrations (5 total)

- CloudLink
- Director
- Manager
- Microsoft Teams
- Office

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Inside Sales Software](https://www.capterra.co.uk/directory/30680/inside-sales/software)

## Alternatives

1. [Hiya Connect](https://www.capterra.co.uk/software/213519/hiya-connect) (0 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18810 reviews)
3. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3062 reviews)
4. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (1005 reviews)
5. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.6/5 (912 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1221908/Mitel-Dialer)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10166320/Mitel-Dialer/> |
| en-AE | <https://www.capterra.ae/software/1221908/Mitel-Dialer> |
| en-AU | <https://www.capterra.com.au/software/1221908/Mitel-Dialer> |
| en-CA | <https://www.capterra.ca/software/1221908/Mitel-Dialer> |
| en-GB | <https://www.capterra.co.uk/software/1221908/Mitel-Dialer> |
| en-IE | <https://www.capterra.ie/software/1221908/Mitel-Dialer> |
| en-IL | <https://www.capterra.co.il/software/1221908/Mitel-Dialer> |
| en-IN | <https://www.capterra.in/software/1221908/Mitel-Dialer> |
| en-NZ | <https://www.capterra.co.nz/software/1221908/Mitel-Dialer> |
| en-SG | <https://www.capterra.com.sg/software/1221908/Mitel-Dialer> |
| en-ZA | <https://www.capterra.co.za/software/1221908/Mitel-Dialer> |

-----

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