What Is Symfact?

Symfact is the leading provider of Contract Management and Compliance Management Solutions, enabling enterprise customers around the world to maximize revenues, minimize costs and actively manage contractual terms and risks, all on a single technology platform. With Symfact solutions, customers can effectively manage the documentation, deadlines, budgets, commitments, workflow, secure access and analysis tools related to contract management and compliance.

Who Uses Symfact?

Users in any line of business or size of organization, involved in managing compliance & risk as well as organizational governance and entity controls.

Where can Symfact be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)

About the vendor

  • by Scanmarket
  • Founded in 1999
  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 219 others

Languages

English, French, German

Symfact pricing

Starting Price:

Not provided by vendor
  • No free version

Symfact does not have a free version.

About the vendor

  • by Scanmarket
  • Founded in 1999
  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 219 others

Languages

English, French, German

Symfact videos and images

Symfact video
Symfact Software - Out-of-the-box Dashboards - thumbnail
Symfact Software - Full Text Search - thumbnail
Symfact Software - Adv. Repository Searching - thumbnail
Symfact Software - Alerts & Notifications - thumbnail
Symfact Software - Request Questionnaire - thumbnail

Features of Symfact

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Lifecycle Management
  • Monitoring
  • Pre-built Templates
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Task Management
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Contract Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Built-In Database
  • Calendar Management
  • Categorisation/Grouping
  • Charting
  • Compliance Management
  • Contract/License Management
  • Corporate Structure Management
  • Customisable Reports
  • Dashboard Creation
  • Data Storage Management
  • Deadline Management
  • Document Generation
  • Document Management
  • Document Storage
  • Due Date Tracking
  • Electronic Filing
  • Electronic Signature
  • Entity Data Management
  • File Management
  • Financial Records Tracking
  • Meeting Management
  • Monitoring
  • Multi-Jurisdictional
  • Organisational Charting
  • Ownership Tracking
  • Real Time Reporting
  • Registered Agent Services Integration
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Subsidiary Governance
  • Task Management
  • Template Management
  • Third Party Integrations
  • User Management
  • Workflow Management

View full list of Entity Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Issue Management
  • Monitoring
  • Operational Risk Management
  • Policy Management
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Sarbanes-Oxley Compliance
  • Secure Data Storage
  • Security Auditing
  • Single Sign On
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Training Management
  • User Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Workflow Management

View full list of GRC Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Billable Items Tracking
  • Case Management
  • Categorisation/Grouping
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Capture and Transfer
  • Data Storage Management
  • Deadline Management
  • Docket Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Email Reminders
  • File Management
  • Forecasting
  • Historical Reporting
  • IP Portfolio Management
  • Information Disclosure Management
  • Invoice Management
  • Monitoring
  • Patent Tracking
  • Performance Metrics
  • Portfolio Management
  • Prioritisation
  • Purchase Order Management
  • Records Management
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Search/Filter
  • Spend Management
  • Status Tracking
  • Template Management
  • Third Party Integrations
  • Trademark Tracking
  • User Management
  • Workflow Management
  • iCalendar Support

View full list of Intellectual Property Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attestation
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Forms Management
  • HIPAA Compliant
  • Incident Management
  • Lifecycle Management
  • Monitoring
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Purchasing & Receiving
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Visual Analytics
  • Workflow Management

View full list of Policy Management Software

Alternatives to Symfact

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Reviews of Symfact

Read all 18 reviews

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.4
Features
4
Value for Money
4.1

Reviews by score

5
7
4
10
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Open for a new opportunity in Switzerland
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Very positive as we could customize it exactly to our needs

5 4 years ago

Pros:

- I like the flexibility the tool provides as it can be customized to your needs; - Symfact is determined to understand their customer needs and the business they are in and are not just selling a product. - Fast access to key decision makers in the company, very responsive team

Cons:

- Pricing (not the total cost) was at the beginning a challenge due to the pricing metrics they first came up with but after a few meetings and Symfact understanding our challenges we found a good solution.

Vaclav P.
Standards controller in Switzerland
Building Materials, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Symfact: Legal Entity Management Tool

5 7 months ago

Comments: My overall experience with Symfact was simply great. There were two key factors of this successful implementation in our organization: 1] We defined very clearly what we want and why. We set "a minimum global standards" = focused on our most important master data. 2] Support from Symfact.
We received outstanding support from Symfact having fully dedicated Project Manager. He was a true partner and not just an assigned consultant. He acted promptly, challenged our proposals and requests, but did not force us into his solutions or ideas.
He was always looking for an optimal solution and passed all relevant best practice experiences to our project team.
Our implementation was thus under competent project management and our mottos were: "Keep it simple" / "Less is more" / "Quality and completeness first". I wish to say THANK YOU and advice others to consider above if they decide to implement this tool. Vaclav Pavlu

Pros:

Easy to use, very powerful reporting capabilities, cloud solution which performs robustly across our global operations regardless internet connectivity challenges - mobile solution. We can easy store documents and keep our virtual storage safe.

Cons:

There are not really major cons. We requested a simple effective solution and we got exactly what we asked for. Of course, with more users comes an appetite to further improve reporting and presentation capabilities.

Verified Reviewer
Paralegal in US
Verified LinkedIn User
Real Estate, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Poor customer service

3 last year

Comments: I had the worst experience with [SENSITIVE CONTENT HIDDEN]. She listens to all your input like she cares and nothing gets done. We’ve had this software for a year and I can’t even use it since I’m still waiting for the [SENSITIVE CONTENT HIDDEN] to get back to us about the changes we requested to tailor the software. It’s taking over six months for the programmers to give us the capability of putting in decimal points to go out 6 numbers.

Pros:

Our company needed a software to help maintain the huge database of entities and this software will generate an org chart for you in a snap.

Cons:

Needs a major update and overhaul. For example, when you add a contact, it shows their name and phone number and you have to click their name to retrieve such person’s email address. We’re in the 21st century. I email more than call people. Small detail as such as the above makes it obvious that they aren’t doing much to keep the software current with the times.

Elizabeth F.
Contract & Legal Affairs Manager in US
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly software, but far the best demo we experiences when looking for a system.

5 4 years ago

Comments: Ability to customize our process and fields. The implementation (workbook) was more detailed than I imagined, but that was a benefit because it allowed to think through processes not initially on our radar. Our project lead provided exceptional service before and after the implementation.

Pros:

User capabilities is self explanatory. The system and functionality is very clear and simple to administer. Quick response to portal inquiries.

Cons:

It's not a "least" issue about the software, maybe a suggestion for something new in the feature. I'd like to see more default reports and dashboards available vs. the option to self create.

Markus K.
Projektmanager FM in Switzerland
Real Estate, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Professionelle Steuerung von externen Partner im Facility Management

5 7 months ago

Comments: Wir haben mit Symfact ein gutes und engagiertes Entwicklerteam im Hintergrund. Unsere Anforderungen und Ideen wurde gerne aufgenommen und einer Lösung zugeführt.

Pros:

Eine wichtige Funktion ist die lückenlose Nachvollziehbarkeit aller Einträge und Bewegungen auf der Plattform. Der Partner kann so seine Task abarbeiten und wir haben jederzeit den Überblick über Status und Zugriffe.

Cons:

Wir habe keine substantiellen Nachteile festgestellt.