What Is Symfact?
Symfact is the leading provider of Contract Management and Compliance Management Solutions, enabling enterprise customers around the world to maximize revenues, minimize costs and actively manage contractual terms and risks, all on a single technology platform. With Symfact solutions, customers can effectively manage the documentation, deadlines, budgets, commitments, workflow, secure access and analysis tools related to contract management and compliance.
Who Uses Symfact?
Users in any line of business or size of organization, involved in managing compliance & risk as well as organizational governance and entity controls.
Where can Symfact be deployed?
Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- No free version
Symfact does not have a free version.
Symfact videos and images
Features of Symfact
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Audit Management
- Audit Trail
- Compliance Management
- Configurable Workflow
- Content Management
- Customisable Reports
- Customisable Templates
- Document Management
- Document Review
- Document Storage
- Document Templates
- Forms Management
- HIPAA Compliant
- Incident Management
- Lifecycle Management
- Policy Creation
- Policy Library
- Policy Management
- Policy Metadata Management
- Policy Training
- Purchasing & Receiving
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Risk Alerts
- Risk Analytics
- Risk Assessment
- Role-Based Permissions
- Sarbanes-Oxley Compliance
- Secure Data Storage
- Self Service Portal
- Single Sign On
- Template Management
- Third Party Integrations
- Training Management
- Version Control
- Visual Analytics
- Workflow Management
Alternatives to SymfactMore Symfact alternatives
Very positive as we could customize it exactly to our needs
- I like the flexibility the tool provides as it can be customized to your needs; - Symfact is determined to understand their customer needs and the business they are in and are not just selling a product. - Fast access to key decision makers in the company, very responsive team
- Pricing (not the total cost) was at the beginning a challenge due to the pricing metrics they first came up with but after a few meetings and Symfact understanding our challenges we found a good solution.
Symfact: Legal Entity Management Tool
My overall experience with Symfact was simply great.
There were two key factors of this successful implementation in our organization:
1] We defined very clearly what we want and why. We set "a minimum global standards" = focused on our most important master data.
2] Support from Symfact.
We received outstanding support from Symfact having fully dedicated Project Manager. He was a true partner and not just an assigned consultant. He acted promptly, challenged our proposals and requests, but did not force us into his solutions or ideas.
He was always looking for an optimal solution and passed all relevant best practice experiences to our project team. Our implementation was thus under competent project management and our mottos were: "Keep it simple" / "Less is more" / "Quality and completeness first". I wish to say THANK YOU and advice others to consider above if they decide to implement this tool. Vaclav Pavlu
Easy to use, very powerful reporting capabilities, cloud solution which performs robustly across our global operations regardless internet connectivity challenges - mobile solution. We can easy store documents and keep our virtual storage safe.
There are not really major cons. We requested a simple effective solution and we got exactly what we asked for. Of course, with more users comes an appetite to further improve reporting and presentation capabilities.
Poor customer service
Comments: I had the worst experience with [SENSITIVE CONTENT HIDDEN]. She listens to all your input like she cares and nothing gets done. We’ve had this software for a year and I can’t even use it since I’m still waiting for the [SENSITIVE CONTENT HIDDEN] to get back to us about the changes we requested to tailor the software. It’s taking over six months for the programmers to give us the capability of putting in decimal points to go out 6 numbers.
Our company needed a software to help maintain the huge database of entities and this software will generate an org chart for you in a snap.
Needs a major update and overhaul. For example, when you add a contact, it shows their name and phone number and you have to click their name to retrieve such person’s email address. We’re in the 21st century. I email more than call people. Small detail as such as the above makes it obvious that they aren’t doing much to keep the software current with the times.
User friendly software, but far the best demo we experiences when looking for a system.
Comments: Ability to customize our process and fields. The implementation (workbook) was more detailed than I imagined, but that was a benefit because it allowed to think through processes not initially on our radar. Our project lead provided exceptional service before and after the implementation.
User capabilities is self explanatory. The system and functionality is very clear and simple to administer. Quick response to portal inquiries.
It's not a "least" issue about the software, maybe a suggestion for something new in the feature. I'd like to see more default reports and dashboards available vs. the option to self create.
Professionelle Steuerung von externen Partner im Facility Management
Comments: Wir haben mit Symfact ein gutes und engagiertes Entwicklerteam im Hintergrund. Unsere Anforderungen und Ideen wurde gerne aufgenommen und einer Lösung zugeführt.
Eine wichtige Funktion ist die lückenlose Nachvollziehbarkeit aller Einträge und Bewegungen auf der Plattform. Der Partner kann so seine Task abarbeiten und wir haben jederzeit den Überblick über Status und Zugriffe.
Wir habe keine substantiellen Nachteile festgestellt.