---
description: Discover the benefits and disadvantages of FreeAgent.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: FreeAgent Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Accounting Software](/directory/1/accounting/software) > [FreeAgent](/software/122008/freeagent)

# FreeAgent

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> FreeAgent - Voted the UK’s \#1 bookkeeping software and Client App of the Year 2021 at ICB Luca awards
> 
> Verdict: Rated **4.5/5** by 179 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FreeAgent?

FreeAgent is designed especially for small businesses and freelancers. The software is primarily designed for UK-based businesses, but it does also offer a basic package for international businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 179 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreeAgent Central
- **Location**: Edinburgh, UK
- **Founded**: 2007

## Commercial Context

- **Starting Price**: £10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Approval Process Control
- Audit Trail
- Bank Reconciliation
- Billing & Invoicing
- Cash Management
- Commission Management
- Contact Database
- Customisable Invoices
- Data Import/Export
- Discount Management
- Dunning Management
- Estimating
- Expense Tracking
- Financial Analysis
- Financial Reporting
- Fixed Asset Management
- For Real Estate
- Forecasting
- General Ledger
- Income & Balance Sheet
- Invoice Processing
- Mobile Payments
- Multi-Currency
- Online Payments
- Payment Collection
- Payment Processing
- Payroll Management
- Payroll Reporting
- Project Accounting
- Project Time Tracking
- Purchase Order Management
- Quotes/Estimates
- Receipt Management
- Receivables Ledger
- Reminders
- Reporting/Analytics
- Task Management
- Tax Calculation
- Tax Compliance
- Tax Management
- Time & Expense Tracking
- Timesheet Management
- Transaction Management
- Workflow Management

## Integrations (12 total)

- Basecamp
- Capsule
- Dext
- Float
- Geckoboard
- Google Workspace
- PayPal
- RightSignature
- Rydoo
- Satago
- Stripe
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounting Software](https://www.capterra.co.uk/directory/1/accounting/software)

## Related Categories

- [Accounting Software](https://www.capterra.co.uk/directory/1/accounting/software)
- [Billing and Invoicing Software](https://www.capterra.co.uk/directory/30015/billing-and-invoicing/software)
- [Accounts Receivable Software](https://www.capterra.co.uk/directory/30521/accounts-receivable/software)
- [Accounts Payable Software](https://www.capterra.co.uk/directory/30520/accounts-payable/software)
- [Budgeting Software](https://www.capterra.co.uk/directory/10003/budgeting/software)

## Alternatives

1. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3292 reviews)
2. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2041 reviews)
3. [Sage Intacct](https://www.capterra.co.uk/software/76/intacct) — 4.3/5 (684 reviews)
4. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8447 reviews)
5. [QuickBooks Enterprise](https://www.capterra.co.uk/software/46497/quickbooks-enterprise) — 4.5/5 (20639 reviews)

## Reviews

### "Best accounting software for individuals, small and medium size company" — 5.0/5

> **Natalie** | *1 September 2024* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to learn: I could start from recording basic expenses to manage my bills and invoices.
> 
> **Cons**: Not sure. I found harder to understand reports and some initial set-ups because I don't have a background in accounting, but it all made sense whith the help of customer support and later my accountant.
> 
> Excellent. From sole trader to setting  up and managing my solo-company.

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### "Cloud based accounting software with average performance" — 3.0/5

> **Preeti** | *9 September 2024* | Accounting | Recommendation rating: 5.0/10
> 
> **Pros**: Ease of use. It is a user friendly software.
> 
> **Cons**: The report quality could have been better. The format used in reports could be improved.

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### "Very good all round\!" — 5.0/5

> **Verified Reviewer** | *16 September 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Free Agent came bundled with my NatWest account. It is easy to use with a clear interface and integrates well with my bank accounts. The mobile app is excellent and the support (both technically and professionally) is clear and of good standard. I find their email updates helpful.
> 
> **Cons**: I would like them to be able to import transactions directly from Stripe as a ‘bank account’ as currently you have to manage this manually.
> 
> Really positive and I would encourage everyone running a business to use their software.

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### "Straightforward online accounting software" — 4.0/5

> **Ollie** | *15 June 2024* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: I enjoy the simplicity in creating new invoices and the VAT breakdown being provided so it is clear to the client. It is easy to either download the invoice as a PDF and email it manually or do so via FreeAgent itself.
> 
> **Cons**: As a new user I have found it difficult to change the status of an invoice ('paid' status in particular).

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### "Seriously overpriced awkward software" — 1.0/5

> **Verified Reviewer** | *20 September 2018* | Accounting | Recommendation rating: 0.0/10
> 
> **Pros**: It does try very hard to be all things to minuscule businesses. The customer service department are available most of the time but not always competent.
> 
> **Cons**: They guys who wrote it think they are cool so they write really unprofessional familiarity messages that are really desperate.&#10;The software is awkward, cumbersome and I don't trust the outcomes. &#10;It dangerously empowers unqualified users to do their own tax returns wrongly and invites HMRC to investigate them. &#10;It empowers unqualified users to process their own payroll wrongly meaning that they miss out on allowances that are available through qualified accountants.&#10;The software isn't capable of carrying out simple basic level bookkeeping tasks and the customer services department dream up complicated workarounds rather than getting the issues fixed. Buyers beware,
> 
> I bought into the whole cool new FreeAgent software buzz and as the price was high, I thought, they must be able to offer better features than the others. To say that I was disappointed is a gross understatement. There are so many flaws in this software, I'm surprised they haven't yet been sued under fit for purpose laws. I definitely recommend staying away from this software and if you do have to use it, beware.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/122008/freeagent)

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