--- description: Discover the benefits and disadvantages of Docusign. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Docusign Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/Docusign) # Docusign Canonical: https://www.capterra.co.uk/software/121506/Docusign Page: 1 / 379\ Next: [Next page](https://www.capterra.co.uk/software/121506/Docusign?page=2) > DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements. > > Verdict: Rated **4.7/5** by 9443 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Docusign? Designed for small to large businesses in insurance, finance, government, real estate, and other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9443 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Compliance Tracking - Content Library - Customisable Forms - Customisable Templates - Data Security - Document Capture - Document Management - Document Storage - Drag & Drop - Electronic Signature - File Sharing - Forms Creation & Design - Forms Management - Full Text Search - Mobile Signature Capture - Multi-Party Signing - Pre-built Templates - Proposal Generation - RFP Management - Reminders - Search/Filter - Status Tracking - Team Collaboration - Template Management - Templates - Third-Party Integrations - Version Control - Workflow Automation - Workflow Management ## Integrations (23 total) - Adobe Acrobat Reader - Box - Dropbox - Gmail - Google Docs - Google Drive - Google Workspace - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - OneDrive - Quik\! - SAP Ariba Contracts ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.capterra.co.uk/directory/30739/digital-signature/software) ## Related Categories - [Digital Signature Software](https://www.capterra.co.uk/directory/30739/digital-signature/software) - [Contract Management Software](https://www.capterra.co.uk/directory/30078/contract-management/software) - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) - [Proposal Management Software](https://www.capterra.co.uk/directory/10032/proposal-management/software) - [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software) ## Alternatives 1. [SignWell](https://www.capterra.co.uk/software/184497/docsketch) — 4.9/5 (2711 reviews) 2. [Adobe Acrobat](https://www.capterra.co.uk/software/1012240/adobe-acrobat-dc) — 4.7/5 (4255 reviews) 3. [Dropbox Sign](https://www.capterra.co.uk/software/144797/hellosign) — 4.7/5 (1449 reviews) 4. [PandaDoc](https://www.capterra.co.uk/software/131735/pandadoc) — 4.5/5 (1256 reviews) 5. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) ## Reviews ### "Effortless documents approvals with e-signatures: My definition of DocuSign" — 5.0/5 > **Lee** | *9 July 2026* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: As a Business Development Manager, I handle numerous client agreements, proposals and service contracts and DocuSign has made the entire signing process remarkably efficient. It provides easy to use document preparation and e-signature tools that allow us to send agreements for signing within minutes while keeping every document organized throughout the process. The real time tracking feature allow us to monitor the status of every document and follow-up promptly whenever a signature is still pending. The reusable templates and workflow automations enable us to prepare recurring cleaning service agreements and client renewals and send them to many clients at once instead of preparing and sending each document individually. Docusign also offers robust security features, including encryption, authentication and detailed audit trail that protects our sensitive client information and ensure every approval remain legally compliant. > > **Cons**: We have nothing negative to say about DocuSign. It has delivered secure and efficient document signing experience and every feature has performed exactly as we expected > > Using DocuSign to sign documents electronically has helped us close service contracts much faster by eliminating the delays that comes with printing, scanning and paperwork . It has made the approval process smooth, secure and convenient, allowing clients to review and sign contracts from any device. From proposals and NDAs to service agreements and renewals, DocuSign has shortened our sales cycles and helped us deliver a frictionless experience for our clients ----- ### "Brilliant documentation management if you use a lot of contractors and partners" — 4.0/5 > **Beth** | *24 January 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Great value for money and easy to use. As I'm responsible for enrolling new partners and contractors, Docusign makes it so much easier for me to get documentation signed and stored - plus I can keep track of it. I've never known it to have bugs that stop my workday, though contract management isn't my every-day role. > > **Cons**: Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer. I seem to get lost and accidentally email it to myself. I think the UX could be a little clearer so it's more straightforward to choose between numbers of signers. > > I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how straightforward documentation management is, especially when you have multiple signers for multiple contracts in a given week. ----- ### "Good for the right size business" — 3.0/5 > **Jack** | *19 August 2026* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Clients deem the platform to be very professional. The email updates it provides are useful. It's easy to retroactively change documentation if there are mistakes on that, and functionality is always smooth with no bugs or issues. > > **Cons**: For the money and amount we use it, I would say that it is a bit too expensive. The lack of native integrations with our project management software means that there is a manual to check when things are signed and who signed them. > > It's a fine platform, but I would consider alternatives that are lower cost considering our needs as a business. For large-scale document signing, it's probably the best option. For us as a business, we're sending fewer, higher-value contracts, and it's probably overkill. ----- ### "Smooth Contract Signing for UK Teams" — 5.0/5 > **Maisie** | *18 July 2026* | Semiconductors | Recommendation rating: 8.0/10 > > **Pros**: I've been pretty solid with Docusign for handling our UK-based team's contract approvals. The template library's extensive and works well enough for most use cases. We've rolled it out to the team after a few weeks and it's been a game-changer for our business. > > **Cons**: One thing I dislike is the lack of a more intuitive user interface for our non-tech-savvy team members. Took a bit to figure out, and it's kind of annoying that we can't customize the layout as much as I'd like. Still, it's not a huge deal for our needs. > > Overall, my experience with Docusign has been positive. I've been using it regularly to streamline document signing processes, and it's made a significant impact on our team's productivity. The interface is user-friendly, and the e-signature features work seamlessly, but occasional glitches have prevented it from being a perfect solution. ----- ### "IT Security Analyst" — 4.0/5 > **Owen** | *16 June 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: One standout feature of DocuSign is its seamless integration with various platforms, making document signing effortless across devices. The interface is intuitive, reducing the friction typically associated with paperwork, while robust security measures ensure compliance with industry standards like ISO 27001 and GDPR. Its automation capabilities streamline workflows, cutting down processing time significantly—ideal for professionals who value efficiency without compromising security. > > **Cons**: One drawback of DocuSign is its pricing structure, which can be steep for smaller businesses or individual users who need only occasional document signing. While the platform excels in security and compliance, some advanced customization options—especially those related to automation—require higher-tier plans, making scalability a challenge for those on a budget. Occasional UI lag during high-volume transactions can slightly disrupt workflow efficiency. > > DocuSign delivers a highly efficient and secure digital signing experience, making document management seamless. Its intuitive interface and extensive integrations simplify workflow automation, while compliance with standards like ISO 27001 and GDPR ensures data protection. While the pricing might be a concern for smaller users, the overall reliability and ease of use make it a strong choice for streamlining document processing. ----- Page: 1 / 379\ Next: [Next page](https://www.capterra.co.uk/software/121506/Docusign?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/121506/Docusign) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data