17 years helping British businesses
choose better software

What is Docusign?

Docusign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence.

Docusign replaces printing, faxing, scanning and overnighting paper documents to transact business. Their technology enables organizations of every size, industry and geography to make every agreement fully digital to keep life and business moving forward.

Who Uses Docusign?

Docusign helps individuals & organizations of all sizes and industries eliminate paper by making every agreement 100% digital for faster speed to results, lower cost & improved customer satisfaction.

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Reviews of Docusign

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.5
Features
4.7
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jon
Jon
Business Development in Canada
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easily get documents digitally signed with speed.

5.0 2 years ago

Comments: It's easy for me to set up contracts to sign. It's easy for other people to execute on their desktop or mobile devices. This makes getting contracts completed easy for everyone.

Pros:

This product was easy to implement. It features a lot of drag and drop elements for uploading contracts/documents. Drag and drop signature fields make setting up the document for sending for digital signing very easy.

Cons:

I don't really have any dislikes. Docusign does everything I want. There's a new "template" feature I need to learn about. I'm sure it's really good but will take a little time to set up.

Casey
Office Manager in US
Media Production, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing Platform for Contracts

5.0 last week New

Comments: Overall DocuSign has made our lives easier, more secure and convenient. Docusign is beneficial for all parties involved

Pros:

I like that you can drag & drop easily, everything about the process is simple. You can send contracts directly to emails in a few simple steps, Incredibly convenient for both the client and acct manager. I used to send via email and now the signing process is so much faster, and also makes them feel more secure.

Cons:

I don't really feel there are many cons to docusign. I don't yet know how to implement a signature that can be on my end before sending, but can't say it's not an option... and complain about it because I may just not know how!

Shanakay
Development specialist in US
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Tad bit to high for the service

3.0 last week New

Comments: I actually like DocuSign, but based on the overall cost for the product is a little bit too high and it’s not cost-efficient for my company budget.

Pros:

Easy to upload your personalized templates

Cons:

The overall cost for the service that I’m using with my clients.

Bruno
Director of Engineering in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

DocuSign Review

5.0 3 months ago

Pros:

What I liked most about DocuSign was its seamless ability to streamline the document signing process. The intuitive interface made it easy to upload, send, and sign documents from anywhere, significantly reducing the time and hassle associated with traditional paper-based methods. Additionally, its robust security features and compliance with legal standards provided peace of mind, ensuring that all transactions were safe and legally binding. The integration with various business tools and platforms further enhanced productivity, making DocuSign an invaluable asset in managing workflow efficiently.

Cons:

What I liked least about DocuSign was the occasional complexity of its pricing structure. For small businesses or individual users, the costs could sometimes seem high, especially when only a few documents needed to be signed each month. Additionally, while the platform is generally user-friendly, certain advanced features could be difficult to navigate without proper training or support. The integration with some third-party applications occasionally presented challenges, requiring additional steps to ensure smooth operation. Despite these minor drawbacks, the overall benefits of DocuSign still outweighed the inconveniences.

Langston
Creative Director in US
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect Document Signing Software

5.0 2 months ago New

Pros:

I use Docusign on a daily basis and have been using it for the past 5 years. It's important for me to have a software that allows people to easily sign and read important documents.

Cons:

This honestly is a great document signing software. I would add the ability to mousepad draw in cretain fields.