What is Sprout Social?

Sprout Social offers social media engagement, publishing, analytics, listening and reporting solutions for leading agencies and brands including Loews Hotel, NBC Universal, Macys, Chipotle and Sony. Available via web browser, iOS and Android, Sprout enables brands to simplify social management, collaborate across teams and provide an exceptional customer experience. Sprout Social supports Facebook, Twitter, Instagram, LinkedIn, and Pinterest.

Who Uses Sprout Social?

Sprout helps agencies and businesses - both large and small - extract real business value out of social media through effective engagement, publishing, listening and analytics tools.

Where can Sprout Social be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Sprout Social
  • Located in Chicago, US
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Brazil, Canada, China and 15 others

Languages

Brazilian Portuguese, English, French, Italian, Spanish

Sprout Social pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Sprout Social does not have a free version but does offer a free trial.

About the vendor

  • Sprout Social
  • Located in Chicago, US
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Brazil, Canada, China and 15 others

Languages

Brazilian Portuguese, English, French, Italian, Spanish

Sprout Social videos and images

Sprout Social Software - Engage with messages
Sprout Social Software - Measure your analytics
Sprout Social Software - Content calendar
Sprout Social Software - Schedule upcoming posts
Sprout Social Software - Social Listening
View 6 more
Sprout Social video
Sprout Social Software - Engage with messages
Sprout Social Software - Measure your analytics
Sprout Social Software - Content calendar
Sprout Social Software - Schedule upcoming posts
Sprout Social Software - Social Listening

Compare Sprout Social pricing with similar products

Sprout Social

N/A
Free Version
Free Trial
US$49.00/month
Free Version
Free Trial
US$15.00/month
Free Version
Free Trial
US$35.00/month
Free Version
Free Trial

Features of Sprout Social

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Automated Publishing
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customisable Branding
  • Customisable Reports
  • Dashboard
  • Data Visualisation
  • Engagement Tracking
  • Feedback Management
  • Group Management
  • Keyword Filtering
  • Keyword Tracking
  • Media Library
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Editing
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Tagging
  • Task Management
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Web Tracking
  • Workflow Management

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Reviews of Sprout Social

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.3
Features
4.2
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Andrei P.
Andrei P.
Student in Brazil
Verified LinkedIn User
Education Management, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Sprout Social is a great all around social media manager.

5 3 weeks ago New

Comments: Sprout Social is a great all around social media management software. It can be expensive, but if you don't know what you are exactly looking for to help you manage your social media, I can say Sprout Social is the best option since you can have a bit of everything.

Pros:

Sprout Social has enought features to cover all areas on social media management.

Cons:

Sprout Social can be very expensive and the per user pricing doesn't help.

Melody P.
Content Creator in US
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Sprout Social is a marketing agency's best friend.

4 2 months ago New

Comments: Very positive one, I'd happily return to using this software if my team were to suggest changing back to it.

Pros:

The best thing about this software is the number of features it offers to facilitate post scheduling without it feeling overwhelming.

Cons:

The worst part about this software would probably only be the price. While it makes sense to pay for what you get, it was just barely out of our budget at the time.

Jonathan K.
CEO in Mexico
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Sham

1 last month New

Comments: This business is a sham. They billed the card on file twice for various months and refused to give an explanation. Also, all of its feature are now basically available for free through meta admin panel.

Pros:

Its features in 2017. Back then it had innovative features, but not today. They are available for free.

Cons:

Functionality. It is not worth the money.

Verified Reviewer
Ecommerce Director in Panama
Verified LinkedIn User
Retail, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best social media tool for content

5 2 months ago New

Comments: Great!

Pros:

It is focused on getting the content out and scheduling it. It is also geared towards answering questions from clients.

Cons:

It could do a better work on the analitical side

Danielle H.
Owner in South Africa
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Effortless pre-publishing and superb social media analytics

5 2 months ago New

Comments: Since subscribing to Sprout in the past 3-4 years, I have been able to grow my business due to the ease of reporting to clients. A big thank you from me as a small business owner.

Pros:

I am not a data person so need to see analytics in an easy to read and understand format. Sprout does this superbly in a a visual way.

Cons:

None to be honest. I am happy with the functionality of the software and what it does for my small business.