--- description: Discover the benefits and disadvantages of When I Work. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: When I Work Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [When I Work](/software/121248/when-i-work) # When I Work Canonical: https://www.capterra.co.uk/software/121248/when-i-work Page: 1 / 53\ Next: [Next page](https://www.capterra.co.uk/software/121248/when-i-work?page=2) > Employee scheduling solution that helps businesses manage schedules, track working time, monitor attendance \& communicate with workers. > > Verdict: Rated **4.5/5** by 1300 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses When I Work? From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees \& improve communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1300 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Employee Database - Employee Management - Employee Portal - Employee Scheduling - Event Management - Event Scheduling - Faculty/Staff Management - For Salons and Spas - Labor Cost Calculator - Member Database - Mobile Access - Multi-Location - Online Booking - Overtime Calculation - Payroll Management - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Search/Filter - Self Service Portal - Shift Swapping - Task Management - Third-Party Integrations - Time Off Management - Time Tracking - Timesheet Management - Vacation/Leave Tracking ## Integrations (19 total) - 321Forms - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - OnPay - PayPal - Paychex - QuickBooks Online - QuickBooks Online Advanced - Rippling ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Employee Scheduling Software](https://www.capterra.co.uk/directory/30756/employee-scheduling/software) ## Related Categories - [Employee Scheduling Software](https://www.capterra.co.uk/directory/30756/employee-scheduling/software) - [Catering Software](https://www.capterra.co.uk/directory/20023/catering/software) - [Food Service Management Software](https://www.capterra.co.uk/directory/20025/food-service-management/software) - [Medical Scheduling Software](https://www.capterra.co.uk/directory/30027/medical-scheduling/software) - [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5311 reviews) 2. [Wageloch](https://www.capterra.co.uk/software/196911/wageloch) — 4.5/5 (265 reviews) 3. [Findmyshift](https://www.capterra.co.uk/software/115536/findmyshift) — 4.6/5 (1202 reviews) 4. [7shifts](https://www.capterra.co.uk/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1212 reviews) 5. [Deputy](https://www.capterra.co.uk/software/147589/deputy) — 4.6/5 (773 reviews) ## Reviews ### "Fantastic company" — 5.0/5 > **Richard** | *25 February 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Great customer support. Always fast to respond and very knowledgeable . I will certainly be recommending > > **Cons**: Nothing. It’s been a great service The layout and functionality of the dashboard is user friendly and self explanatory > > 10/10. I use When I Work fir all of our 5 businesses. The staff have this on their work phones and can see all customer details for their shifts ----- ### "Reccomended" — 5.0/5 > **Gareth** | *30 October 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets. > > **Cons**: a little fiddly to use in the initial stages, the online guides are easy to understand. Not enough support available for end users on mobiles though > > Positive, the PM's appreciate the level of detail and the lads understand its importance tracking time on site. ----- ### "So Helpful" — 4.0/5 > **Levi** | *28 October 2019* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: I love the functions and ease of picking up shifts and getting to see the schedule for your workplace, the fact that you can see who you are working with and what days. I also love the chat for communication with you co-workers. > > **Cons**: The thing I least liked about the software was that it sometimes lagged, while also can get confusing to see when there is shifts available, but besides that it was a great platform. > > Excelent, it is an extremely useful tool, before we had all of our schedules in an excel file and it made it really hard an complicated, but now with 'When I Work' it is all so much easier to understand and pick up and drop shifts. ----- ### "When i work use" — 4.0/5 > **Dan** | *15 September 2024* | Accounting | Recommendation rating: 2.0/10 > > **Pros**: This was simple to follow and customer support was easily on hand too. > > **Cons**: The menus could be clearer and easier to navigate around. > > I was overall confortable using this product ----- ### "Very efficient for scheduling in standard environment" — 4.0/5 > **MrElonElon** | *18 April 2026* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about When I Work is how much time it saves on scheduling and coordination. In practice, instead of managing shifts through Excel or emails, everything is centralized: schedules, availability, and communication. For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces operational friction and improves efficiency. > > **Cons**: What I liked least about When I Work is that it can feel limited when you need more advanced features or deeper customization. For example, reporting and integrations are not as developed as in more complex systems, which can be a constraint in structured environments. Also, notifications can sometimes become overwhelming or missed depending on usage. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.co.uk/software/121248/when-i-work?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/121248/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data