--- description: Discover the benefits and disadvantages of When I Work. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: When I Work Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [When I Work](/software/121248/when-i-work) # When I Work Canonical: https://www.capterra.co.uk/software/121248/when-i-work Page: 1 / 52\ Next: [Next page](https://www.capterra.co.uk/software/121248/when-i-work?page=2) > Employee scheduling solution that helps businesses manage schedules, track working time, monitor attendance \& communicate with workers. > > Verdict: Rated **4.5/5** by 1273 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses When I Work? From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees \& improve communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1273 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Employee Database - Employee Management - Employee Portal - Employee Scheduling - Event Management - Event Scheduling - Faculty/Staff Management - For Salons and Spas - Labor Cost Calculator - Mobile Access - Multi-Location - Online Booking - Overtime Calculation - Payroll Management - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Search/Filter - Self Service Portal - Shift Swapping - Task Management - Third-Party Integrations - Time Off Management - Time Tracking - Timesheet Management - Vacation/Leave Tracking ## Integrations (23 total) - 321Forms - ADP Workforce Now - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - Mindbody - OnPay - PayPal - Paychex Flex - QuickBooks Online ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Employee Scheduling Software](https://www.capterra.co.uk/directory/30756/employee-scheduling/software) ## Related Categories - [Employee Scheduling Software](https://www.capterra.co.uk/directory/30756/employee-scheduling/software) - [Catering Software](https://www.capterra.co.uk/directory/20023/catering/software) - [Food Service Management Software](https://www.capterra.co.uk/directory/20025/food-service-management/software) - [Medical Scheduling Software](https://www.capterra.co.uk/directory/30027/medical-scheduling/software) - [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5092 reviews) 2. [Wageloch](https://www.capterra.co.uk/software/196911/wageloch) — 4.5/5 (265 reviews) 3. [7shifts](https://www.capterra.co.uk/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews) 4. [Findmyshift](https://www.capterra.co.uk/software/115536/findmyshift) — 4.6/5 (1181 reviews) 5. [Deputy](https://www.capterra.co.uk/software/147589/deputy) — 4.6/5 (770 reviews) ## Reviews ### "Fantastic company" — 5.0/5 > **Richard** | *25 February 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Great customer support. Always fast to respond and very knowledgeable . I will certainly be recommending > > **Cons**: Nothing. It’s been a great service The layout and functionality of the dashboard is user friendly and self explanatory > > 10/10. I use When I Work fir all of our 5 businesses. The staff have this on their work phones and can see all customer details for their shifts ----- ### "Reccomended" — 5.0/5 > **Gareth** | *30 October 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets. > > **Cons**: a little fiddly to use in the initial stages, the online guides are easy to understand. Not enough support available for end users on mobiles though > > Positive, the PM's appreciate the level of detail and the lads understand its importance tracking time on site. ----- ### "Stick to the smaller guys. Biggest companies suck" — 2.0/5 > **Jessie** | *5 August 2024* | Photography | Recommendation rating: 0.0/10 > > **Pros**: Drag and dropping shifts and the colour coded job sites. > > **Cons**: After being a customer for over a decade since the very beginning. We missed the alterations to the annual plan deadline by less than a week due to being off work with a sick child. When I work doesn't care and will not support. They have now lost one of their longest customers. They used to care about their customers, now they don't. > > The larger the company got the less they cared. ----- ### "When i work use" — 4.0/5 > **Dan** | *15 September 2024* | Accounting | Recommendation rating: 2.0/10 > > **Pros**: This was simple to follow and customer support was easily on hand too. > > **Cons**: The menus could be clearer and easier to navigate around. > > I was overall confortable using this product ----- ### "So Helpful" — 4.0/5 > **Levi** | *28 October 2019* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: I love the functions and ease of picking up shifts and getting to see the schedule for your workplace, the fact that you can see who you are working with and what days. I also love the chat for communication with you co-workers. > > **Cons**: The thing I least liked about the software was that it sometimes lagged, while also can get confusing to see when there is shifts available, but besides that it was a great platform. > > Excelent, it is an extremely useful tool, before we had all of our schedules in an excel file and it made it really hard an complicated, but now with 'When I Work' it is all so much easier to understand and pick up and drop shifts. ----- Page: 1 / 52\ Next: [Next page](https://www.capterra.co.uk/software/121248/when-i-work?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/121248/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data