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What is Rentec Direct?

Property management software for private landlords and professional managers with 10 - 5,000 properties. You'll find all the tools you need for complete property, tenant and trust accounting. Collect rent online, publish vacancies to your own property management website, track maintenance requests, process online rental applications, and order tenant screening reports. Pricing is based on unit size, so you can easily scale to fit your needs. You'll always receive free US-based customer support.

Who Uses Rentec Direct?

Property managers servicing between 1 to 5000 properties, private landlords, and self-managed HOAs.

Rentec Direct Software - Rentec Direct summary page
Rentec Direct Software - Rentec Direct tenants' page
Rentec Direct Software - Rentec Direct payment management
Rentec Direct Software - Rentec Direct accounting ledgers
Rentec Direct Software - Rentec Direct vacancy marketing

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Reviews of Rentec Direct

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.6
Features
4.3
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
27%
3
5%
1
2%
Dixie
Dixie
Owner in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing Solution!

5.0 5 years ago

Comments: Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy. Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

Pros:

Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements. I also am impressed with their customer service. They are always very prompt and helpful.

Cons:

I wish they offered a mobile app for property managers.

Rentec Direct Response

5 years ago

Thank you for the glowing review, Carlotti! We love hearing from clients about how they enjoy their tools. I'll be sure to share your love with your Client Success team. :) Wishing you a successful & happy New Year!

Jeremi
Principle Partner/CEO in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Rentec Direct Has Never Failed Me

5.0 11 months ago

Comments: No issues, great platform.... Give it a shot!

Pros:

Easy to use, excellent and responsive customer service, no issues in the 3 years I have been using it.

Cons:

Nothing major.... They are always improving the QOL tidbits and adding new features..... I just make suggestions on improvements wherever I feel something could be improved or implemented.... They do listen to them and I've noticed implementations of things I have wished to see.

RICHARD
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Great Property Management Software

5.0 last month New

Pros:

Simple enough and still has lots of power

Cons:

nothing I like the program. and how easy it is to use

Shana A.
Property Manager & Consultant in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Alternatives Considered:

Can't recommend this to everyone.

3.0 4 years ago

Comments: Honestly, I would switch to another company if I could, but I have too much data in, and am too busy to go through a transfer now, and all of the hassles that would entail. I think Rentec may be a good option if you have only a few units, and very simple accounting, and are looking for a budget product, or have some familiarity with accounting and property management software, so you really don't need the support.

Pros:

So it is very affordable, and some of the software is pretty simple to set up. They are continuing to add support articles and more functionality.

Cons:

Functionality, especially in the accounting area is limited. No ability to select "classes". You have to find work arounds for things that you shouldn't have to. The support team is of little support. I have email chains with OVER 15 EMAILS AND THE QUESTION STILL HAS NOT BEEN ANSWERED. It is difficult to reach anyone when you call most times, so you are relegated to chat/email, and often my main question or issue is NEVER actually answered. I still have issues from my first month, and I am now in month six, that are unanswered. Many of the things I have learned, were from hours of trial and error. If they are not going to have a free support option that is actually helpful, then they at least need to offer a paid option. There is also a big gap in the merchant processing area. Their processor, Forte, often sends you back to Rentec, and Rentec sends you back to Forte, and the pricing of the merchant options is not clear or transparent until you get your bill.

Rentec Direct Response

4 years ago

We're sorry to hear you got off on a bad foot and your experience has been so different than other client feedback we hear. I will reach out to you personally as I would love to help clear up any confusion.

Michael
Owner in US
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Come for the website capabilities, stay for the value

5.0 5 years ago

Pros:

I switched to this software from another, $10/month cheaper software. Rentec's software is really easy to use. You don't need accounting or business knowledge to operate this software. It is really easy to use. I switched to Rentec so I could have my listings automatically populate on my website (tired of manually entering them on website by Wix). Tenants can also apply electronically from website, and log in to view their tenant or owners portal. The features for the tenants are quite nice, and make my company look professional and modern. The accounting features are great, and paying property owners is a breeze. I had little accounting knowledge when I migrated to this property, and everything makes sense. The auto syndication features are amazing, straight to Zillow and its affiliates overnight.

Cons:

I have to be honest, I'm complaining about a free feature, but my least favorite part of the software is the website in which I migrated to Rentec for. If I try to edit my website and add items that are not on the template, my website has major HTML coding issues and will not publish properly. The visual appearance of my website thru Rentec is subpar considering what I had before. That said, I could not get the functionality I needed from my old website, and I will sacrifice appearance for functionality. I actually learned HTML coding so I could add a contact us field on my website, but I couldn't save the website with HTML coding. Another item I dislike, although it's more a feature I don't use as opposed to an issue with Rentec, is there are so many redundancies when it comes to the tenant. I plug in their email and name, and that should be all for my purposes. But I have to manually go in and authorize them to receive emails from me. And then authorize them access to the tenants portal. And authorize them to make partial payments, and so on.

Rentec Direct Response

5 years ago

Thank you, Michael, for your feedback. I'm happy to hear that the majority of your experience with Rentec has been so positive. We're happy you're with us! Adjusting source code on the free website template can throw things for a loop if one character is off, so we typically recommend only website designers adjust it. I would love to see what we can do to assist you with what you're hoping to accomplish on your template. Look for my email! :) If you do opt for a privately hosted website with more flexibility, we offer integration tools for your listings and portals. We look forward to working with you and please reach out if you need our help.