--- description: Discover the benefits and disadvantages of CharmHealth. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharmHealth Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [CharmHealth](/software/120340/charm-ehr) # CharmHealth Canonical: https://www.capterra.co.uk/software/120340/charm-ehr Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/120340/charm-ehr?page=2) > Cloud-based healthcare platform that helps businesses integrate EHR, practice management, telehealth, and patient engagement tools. > > Verdict: Rated **4.2/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CharmHealth? CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 151 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MedicalMine - **Location**: Pleasanton, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: CharmHealth offers 3 pricing plans: Free Plan - Limited to 50 encounters per month Encounter Plan- $0.50 per encounter per month (monthly minimum of $25) Provider Plan - $200 per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, American Samoa, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bolivia, Brazil, Brunei, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Ecuador, Falkland Islands and 67 more ## Features - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Code & Charge Entry - Compliance Tracking - Confirmations/Reminders - Decision Support Systems - Drug Reference Database - E-Prescribing - EMR/EHR - EPCS Compliant - Electronic Prior Authorisation - For Medical Purposes - Formulary Management - HIPAA Compliant - Healthcare Compliance - Initial Assessments - Invoice History - Medical Billing - Medication Alerts/Warnings - Medication History - Medication Management - Multi-Location - Multi-Provider Practice - Online Forms - Patient Engagement Software - Patient Management - Patient Monitoring - Patient Portal - Patient Records Management - Patient Scheduling - Payment Processing - Physician Scheduling - Prescription Renewal - Recurring Appointments - Remittance Advice - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - SOAP notes - Self Service Portal - Template Management - Third-Party Integrations - Video Conferencing ... and 22 more features ## Integrations (10 total) - DeepScribe - Fullscript - Health Cloud - MatrixCare Skilled Nursing Facility - Peeklogic Salesforce – Jira Connector - QuickBooks Online Advanced - Sfax - Twilio - Zoho CRM - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Cardiology EMR Software](https://www.capterra.co.uk/directory/32561/cardiology-emr/software) - [Chiropractic Software](https://www.capterra.co.uk/directory/30115/chiropractic/software) - [Physical Therapy Software](https://www.capterra.co.uk/directory/30596/physical-therapy/software) - [Medical Billing Software](https://www.capterra.co.uk/directory/30026/medical-billing/software) ## Alternatives 1. [Fusion](https://www.capterra.co.uk/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (853 reviews) 3. [Alleva](https://www.capterra.co.uk/software/180899/alleva) — 4.5/5 (282 reviews) 4. [ModMed](https://www.capterra.co.uk/software/124590/ema) — 4.4/5 (364 reviews) 5. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1362 reviews) ## Reviews ### "Charm is the BEST" — 5.0/5 > **Kelsey** | *24 August 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Charm is easy to use. The EHR supports clinic work flow. > > **Cons**: We needed to customize reports and charm team was helpful > > Great\! The clinic workflows enhance patient care and efficiency in the office. ----- ### "Charm Review" — 3.0/5 > **Grant** | *23 August 2024* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: I liked the calendar. It made finding patients and daily appointments easy. I also enjoyed that you could filter it by location or provider to get the most use out of it. > > **Cons**: I disliked that it did not integrate easily with some of the products that we used and we had to upload somethings by hand. > > Overall the experience was all right. I have used better emr systems, but I have also used worse ones. ----- ### "Charm is great\!" — 5.0/5 > **Amelia** | *24 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Free, good support, relatively user friendly, customizable > > **Cons**: There is nothing specific I like least about CharmHealth ----- ### "Solid Option for Integrative Offices" — 4.0/5 > **Sarah** | *27 May 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and customize, love the integration with FullScript. In theory, I also love the integration with Quest labs. > > **Cons**: Having trouble with Quest integration that no one can help me troubleshoot, the telemed provider is expensive and not reliable (connection is never stable). > > Easy setup and customization, intuitive charting. I like that it is customizable for integrative medicine. ----- ### "Terrible customer service" — 1.0/5 > **Shaquita** | *7 August 2024* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: It is easy for my collaborating MD to sign my charts. Ability to have multiple locations. > > **Cons**: The customer service sucks\! It takes them forever to address tickets. The erx and EPCS set up has taken more than 4 months for me. I trialed another EHR and I was set to go in a week. They seem pretty nonchalant about ehr issues. > > I regret signing up. I signed up in February of 2024 and do not have all features activated that they have charged me for. They also charge a fee for PDMP and its free to access in my state. They also charge to send text reminders. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/120340/charm-ehr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/120340/charm-ehr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data