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What is CStoreOffice?

CStoreOffice back-office software streamlines convenience store operations. Track daily sales, reconcile cash, and identify errors and theft.

It provides inventory management tools, item-level inventory tracking, and fuel inventory control to identify theft and spoilage.

Mobile app included; enabling 24/7 back-office software access, real-time price book updates, and the monitoring of sales, workflows, promotions, loyalty programs, and profit margins from anywhere.

Who Uses CStoreOffice?

Petrosoft provides end-to-end back-office automation software using cloud-based solutions for the retail convenience store, petroleum, and food service industries, and other specialty retailers.

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Reviews of CStoreOffice

Average score

Overall
3.6
Ease of Use
3.6
Customer Service
3.5
Features
3.6
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
monti
monti
Owner in US
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great back office system

5.0 2 years ago

Pros:

I like the cstore mobile app as it updates me about my store sales/profits real quick

Cons:

Adjusting pricing can be confusing sometimes.

Petrosoft Response

2 years ago

Thank you so much for your positive review! We are very happy that you are satisfied with CStoreOffice and hope you have a great day.

matthew
president in US
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Great Product

5.0 4 years ago

Comments: The data is always saved to a cloud so if you have a hard ware problem or a new POS system the data is never lost . If I would have had this software when I started my business I would have save hundred of thousands by being able to keep up with all the thieves on both sides of the counter . Money well spent

Pros:

Ease of operation. Saves to a cloud . Always current .Great customer support. Has an extensive training program available

Cons:

When we were setting up to do scan data for the cigarette companies it was difficult have someone communicate with us to work out the issues at hand . I needed to stay on them to resolve the issues . It now runs fine.

Petrosoft Response

4 years ago

Thanks Matthew! We appreciate your feedback! We are very happy that you enjoy our solution! We are working very hard to better serve all of our customers, and will take your suggestions into account!

Mark
Managing Director in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Disappointing functionality.

2.0 5 years ago

Comments: I have been disappointed with the customer support and the softwares functionality. The price book works well, but that is it. I would not recommend this product.

Pros:

Price book management works well. But, that is it.

Cons:

The accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software. The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely). Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable. Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software. But, that is a process that I plan to undertake once I have time.

Petrosoft Response

5 years ago

Hi Mark, We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to [email protected] at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards earning back your business.

Monica
Assistant Manager in US
Retail, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy-to-use

5.0 4 months ago

Pros:

Its easy to use . Makes my inventory easy makes books easy . All my files are shareed company wide

Cons:

I dont really have any dis likes i enjoy it

Orlando
COO in US
Oil & Energy, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My business at the tip of my hands

5.0 5 months ago

Comments: This is bt far the best back office platform I have used so far. I love the support and how all of the support team shows with action and follow ups that they truly care about their customers. It is incredible but true in my experience.

Pros:

The platform is amazing! I know that when I come in the morning I can see exactly what went on the previous day and have actionable items that I can use immediately and implement

Cons:

There are so many possibilities and little time to learn them all, which I would love to be able to do.