17 years helping British businesses
choose better software

What is Okta?

Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core of our Okta Workforce Identity and Customer Identity Clouds, business leaders and developers can focus on innovation and accelerate digital transformation, thanks to customizable solutions and more than 7,000 pre-built integrations. We’re building a world where Identity belongs to you. Learn more at okta.com.

Who Uses Okta?

Cloud-based platform that helps businesses of all sizes with lifecycle management, meta-directory, single sign-on, user access administration, reporting and more.

Okta Software - Okta create SAML integration
Okta Software - Okta configuration authentication
Okta Software - Okta multifactor policies
Okta Software - Okta rogue accounts report
Okta Software - Okta mobile access

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Reviews of Okta

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.5
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kedar Mendhurwar
Kedar Mendhurwar
Sr. IT Security Architect in Canada
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Okta SSO

5.0 4 years ago

Comments: If cost is not an issue, this is should be the tool to go to. This is one of the best IAM tools present out there.

Pros:

The deployment and app integration with Okta is fairly simple. The tool is very admin friendly and user friendly. It's due to it's ease of use and wide variety of features that it offers, it is one of the best IAM tools and regarded as one of the best SSO solutions out there. The SSO integration is very simple and straightforward with most of the apps and most of the vendors that support SSO integration with Okta. The option to have an independent directory as well as an option to integrate with your existing directory works quite well. Other features such as life cycle management, Directory service and threat management make it a complete package. If cost is not an issue, this is should be the tool to go to. The documentation is very clear and the supoort is very responsive. The deployment takes less than 3 months.

Cons:

The only downside is the cost which is much higher as compared to its competitors

GAURAV
QUALITY OFFICER in India
Wine & Spirits, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Okta - One for All

5.0 2 months ago

Comments: 1.Okta gives freedom on their wide ranges of application on one platform.
2. Security and maintaining each individual data in one application format is the best part of Okta.
3. Simple and user-friendly dashboard helps to sorted things.
4. Variety and uniqueness of Applications Icons is likely most.

Pros:

1.Different services in one platform. 2. Simple and user friendly dashboard. 3. Authentic verification with collaborated client. 4. Multiple tracking system of different applications.

Cons:

1. Approval and access process for user too lengthy for new users. 2. Service provider maintenance or traffic system.

Seth
CTO in US
Consumer Goods, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

They will sell you then drop you and won't get in touch until it's billing time again

1.0 2 years ago

Comments: We had a terrible experience with Okta. Our sales rep left out very important details that would have dissuaded us signing up. First, the SSO paywall for 3rd parties is so massive and of course they left out that detail. For $12k per year, our costs would exceed $50k in 3rd party charges, just to connect the core apps we use on a daily basis. Second, they said Okta would work seemlessly for our customer service reps, who check in on email accounts and different software services that we use; however, after talking to 3 customer service reps, we found out that we could not achieve this using Okta, making this all-or-nothing deal fall short of our needs. Thirdly, they insisted that we pay them to get support on the product that they sold us on. I would highly recommend first googling "SSO wall of shame" and thinking twice about signing with Okta. They are hounding us to pay for year 2 when we did not even launch it in year 1. Steer clear of these guys, they will bait and switch and they only care about signing new customers.

Pros:

Getting the team set up was relatively straightforward.

Cons:

Setting up individual apps can be tedious and not straightforward. They offered no support unless we paid them. The paywall for SSO is very steep. Multiple users cannot access single accounts using Okta Verify.

Manish
Senior IT Engineer in US
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Intutive Identity provider

5.0 4 months ago

Comments: I have been using it for past few year and have been growing my skillsets as I go! It is very agile tool if your company is focused on automation and management of various software.

Pros:

It is a multi-tasking tool that can be used for variety if things such as dynamic grouping, SCIM provisioning, SAML, user on/off boarding etc. The most powerful tool within Okta is its workflows.

Cons:

Pricing, its an expensive product and you rarely get any discounts.

chethsn
IT in India
Financial Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Streamlined and Secure, but with a Learning Curve

5.0 last month New

Comments: Overall, my experience with Okta has been positive, particularly in how it streamlines identity and access management across the organization. The platform's user-friendly interface makes it easy to manage users, and the integration capabilities with various applications simplify the process of connecting different systems. The security features, especially multi-factor authentication (MFA), provide peace of mind, knowing that access to sensitive data is well-protected.

Pros:

Okta supports a wide range of integrations with various applications and services, simplifying the process of connecting different systems within an organization.

Cons:

Okta can be expensive, especially for smaller organizations or those with a large number of users. The pricing model can be a barrier for some businesses.