---
description: Discover the benefits and disadvantages of Lexic Pulse.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lexic Pulse Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Lexic Pulse](/software/1195932/Lexic-Pulse)

# Lexic Pulse

Canonical: https://www.capterra.co.uk/software/1195932/Lexic-Pulse

> Cloud-based customer intelligence platform that audits all contact center interactions and conducts AI-moderated customer interviews.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Lexic Pulse?

Enterprise businesses with contact centers in SaaS, eCommerce, hospitality, and healthcare industries. Serves customer experience, operations, and market research teams.

## About the vendor

- **Company**: Lexic.ai
- **Location**: Madrid, Spain
- **Founded**: 2021

## Commercial Context

- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: Spain

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24209 reviews)
2. [WhatsApp](https://www.capterra.co.uk/software/180345/whatsapp) — 4.7/5 (16466 reviews)
3. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4631 reviews)
4. [Zapier](https://www.capterra.co.uk/software/130182/zapier) — 4.7/5 (3077 reviews)
5. [Notion](https://www.capterra.co.uk/software/186596/notion) — 4.7/5 (2825 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1195932/Lexic-Pulse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10144943/Lexic-Pulse/> |
| en-AE | <https://www.capterra.ae/software/1195932/Lexic-Pulse> |
| en-AU | <https://www.capterra.com.au/software/1195932/Lexic-Pulse> |
| en-CA | <https://www.capterra.ca/software/1195932/Lexic-Pulse> |
| en-GB | <https://www.capterra.co.uk/software/1195932/Lexic-Pulse> |
| en-IE | <https://www.capterra.ie/software/1195932/Lexic-Pulse> |
| en-IL | <https://www.capterra.co.il/software/1195932/Lexic-Pulse> |
| en-IN | <https://www.capterra.in/software/1195932/Lexic-Pulse> |
| en-NZ | <https://www.capterra.co.nz/software/1195932/Lexic-Pulse> |
| en-SG | <https://www.capterra.com.sg/software/1195932/Lexic-Pulse> |
| en-ZA | <https://www.capterra.co.za/software/1195932/Lexic-Pulse> |

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