---
description: Discover the benefits and disadvantages of Lummy.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lummy Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/31562/conversational-marketing-platform/software) > [Lummy](/software/1192693/Lummy)

# Lummy

Canonical: https://www.capterra.co.uk/software/1192693/Lummy

> Cloud-based AI receptionist for clinics that answers website chats and phone calls around the clock and handles bookings.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Lummy?

Medical and healthcare clinics of varying sizes. Suited for clinic operators and practice managers, not generic call-centre or enterprise use cases.

## About the vendor

- **Company**: Lummy
- **Location**: London, UK

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Supported Languages**: Dutch, English, French, Spanish
- **Available Countries**: United Kingdom

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Conversational Marketing Software](https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software)

## Related Categories

- [Conversational Marketing Software](https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Sinch Engage](https://www.capterra.co.uk/software/187336/sinch-engage) — 4.4/5 (97 reviews)
2. [HubSpot Marketing Hub](https://www.capterra.co.uk/software/171840/hubspot-marketing) — 4.5/5 (6256 reviews)
3. [ActiveCampaign](https://www.capterra.co.uk/software/79367/activecampaign) — 4.6/5 (2569 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1727 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1192693/Lummy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10121018/Lummy/> |
| en-AE | <https://www.capterra.ae/software/1192693/Lummy> |
| en-AU | <https://www.capterra.com.au/software/1192693/Lummy> |
| en-CA | <https://www.capterra.ca/software/1192693/Lummy> |
| en-GB | <https://www.capterra.co.uk/software/1192693/Lummy> |
| en-IE | <https://www.capterra.ie/software/1192693/Lummy> |
| en-IL | <https://www.capterra.co.il/software/1192693/Lummy> |
| en-IN | <https://www.capterra.in/software/1192693/Lummy> |
| en-NZ | <https://www.capterra.co.nz/software/1192693/Lummy> |
| en-SG | <https://www.capterra.com.sg/software/1192693/Lummy> |
| en-ZA | <https://www.capterra.co.za/software/1192693/Lummy> |

-----

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