15 years helping British businesses
choose better software

What is Domo?

Domo puts data to work for everyone so they can multiply their impact on the business. Underpinned by a secure data foundation, our cloud-native data experience platform makes data visible and actionable with user-friendly dashboards and apps. Domo helps companies optimize critical business processes at scale and in record time to spark bold curiosity that powers exponential business results.

Who Uses Domo?

Domo serves enterprise customers in all industries looking to manage their entire organization from a single platform.

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Reviews of Domo

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.0
Features
4.3
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cole
Cole
Director Of Strategic Partnerships & Key Accounts in US
Verified LinkedIn User
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

The things Domo can do are just astounding

5.0 6 years ago

Comments: We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Pros:

We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them. We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like: What's the average time between receiving a lead and the rep calling them the first time? What's the average time between a customer ordering, and reordering? How many calls have my reps made today? (Updated every 15 minutes!) What landing pages on my website are receiving the most looks? How are my google analytic campaigns translating into converted customers?

Cons:

It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Muhammed
IT Director in Türkiye
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Domo's a fantastic tool for creating data-driven business processes

5.0 7 months ago

Comments: We used Domo as a major step in our digital transformation. Thanks to its fantastic omni-channel capabilities, we've been able to use it for everything from pinpointing issues in production to measuring the effect of our ads. It's very versatile and has tons of additional features like mobile apps that make our jobs easier. I think implementing Domo has definitely been a great success for us.

Pros:

1. It has very impressive performance and uptime. We rarely run into any issues or bugs when using it, and the real-time features work smoothly2. The interface looks great and is very suitable for users with little background in data tools. That was very important for us as several departments are using it at the moment and everyone was able to get the hang of it despite some not being 100% proficient with tools like it.

Cons:

It's not as well known as some of the other data management tools out there, so there isn't much of a community behind it. It would be good to have the ability to exchange ideas with other users.

Ram
Chief of Party in US
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A Powerful and Brilliant Analytics and Business Intelligence Tool.

5.0 3 weeks ago New

Comments: It is now possible to make data-driven business decisions with Domo.Again,it is possible to uncover actionable data insights with Domo.

Pros:

With Domo,it is simple to create stunning data visualizations in real-time.It is simple to prepare and explore data with Domo.It is possible to analyze complex data with Domo.Again,it is simple to create customizable data reports and dashboards with Domo.

Cons:

Until now I'm yet to encounter any drawbacks with Domo.

Verified Reviewer
Verified LinkedIn User
Management Consulting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

There are MUCH better options

2.0 4 years ago

Comments: I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Pros:

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Cons:

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

Jagar
Information technology analyst in US
Education Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Elevate Your Business Intelligence with this Powerful Visualization tool

5.0 2 weeks ago New

Pros:

We can gain deeper insights thanks to Domo's machine learning and advanced analytics capabilities. We have a thorough understanding of our business indicators because of Domo's ability to link to a wide range of data sources.

Cons:

For applications that need immediate data visibility, in particular, its real-time data streaming capabilities might be strengthened.