What is Formsite?

Easily build professional online html forms and web surveys. Choose from over 100 pre-built web form templates that you can customize for registrations, reservations, secure orders, customer surveys and payment collection. Our Drag & Drop editor lets you easily design almost any type of web form or survey. Responsive forms are standard, making them look great on all devices. We host your form and securely store your results that you can email, analyze, share, and download at any time.

Who Uses Formsite?

Formsite is a survey and forms automation software that brings the customer over 100 customizable templates for registrations, customer surveys, order forms, and more.

Where can Formsite be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Formsite
  • Founded in 1998
  • Phone Support
  • Chat

Countries available

United States

Languages

English

About the vendor

  • Formsite
  • Founded in 1998
  • Phone Support
  • Chat

Countries available

United States

Languages

English

Formsite videos and images

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Compare Formsite pricing with similar products

Formsite

US$24.95/month
Free Version
Free Trial
US$50.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
US$29.00/month
Free Version
Free Trial

Features of Formsite

  • Access Controls/Permissions
  • Autofill
  • Customisable Templates
  • Data Import/Export
  • Drag & Drop
  • Electronic Signature
  • Email Marketing
  • File Storage
  • Forms Creation & Design
  • Multi-Channel Distribution
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Randomisation
  • Reporting/Analytics
  • Skip Logic
  • Survey Builder
  • Third Party Integrations
  • URL Customisation

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Reviews of Formsite

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.3
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
61%
4
28%
3
8%
2
3%
Shaelina H.
Shaelina H.
Chief Operating Officer in US
Verified LinkedIn User
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Formsite for Human Services Nonprofits

5 3 months ago

Comments: We needed a dynamic form builder for our services applications in the nonprofit human services sector. We needed to ask complex matrix-style questions and use complex conditional logic, piping, etc. We also wanted to put specific masking requirements on certain question types, like phone numbers, emails, and even numbers within a range, etc. We loved formsite for meeting all of these needs with an affordable, easy-to-use form builder that does not require coding!

Pros:

We loved that formsite was easy to use and can capture complex answers without needing to know how to code. Formsite is also affordable and can integrate with other commonly used software programs.

Cons:

I wish there was a more seamless integration with SharePoint. Currently, it's more of a OneDrive integration for the results docs. The integration breaks randomly and we'll get a notification that we have to go in and reconnect the integration. Also, we have to use Zapier to capture the data points in a form that goes to an excel doc on a OneDrive account, then is added to a SharePoint list, where the applications are managed (accepted, denied, etc.). It would be much easier if formsite could integrate directly with a Sharepoint list.

Brian H.
Software Engineer in US
Computer Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Save and Return feature along with an ease to understand UI = Powerful form building

5 9 months ago

Comments: I enjoyed building forms with Formsite and for the most part, I can do everything I need to do to support my clients needs quickly and far cheaper than custom software development. I would recommend it to anyone to at least evaluate against the many other form building software as a service type systems out there.

Pros:

The save and return feature is incredibly useful and was essential to allowing me to build my form so end users could return to see their results and verify their status (after an admin reviewed and approved/denied). It also allowed me to build follow up forms which were a breeze to start using the export/import features.

Cons:

The save and return is fantastic, but it only works for a single form. So if you want a user to effectively have a form "library" under one account, its not possible. This can be circumvented by continuing to build on an existing form as needed, just start the end user at the right question.

Formsite Response

9 months ago

Hello, Thank you for the review! We love hearing from customers and we're always available to answer any questions at [email protected]

Verified Reviewer
Digital Marketing Manager in US
Verified LinkedIn User
Consumer Goods, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy and Simple Form Capture

3 2 years ago

Comments: While designed primarily as an intake form, our marketing department attempted to use Formsite to provide details for creative work orders with limited success. Formsite worked well for basic webforms, contact data collection, and customer surveys. I would recommend Formsite for any small to medium sized business looking to create webforms and aggregate data via Zapier integrations to more powerful platforms.

Pros:

The setup of web forms for lead capture, surveys, and contact data is simple. The administrative back end is straight forward and intuitive. Formsite main features can be navigated without much training. Setting up basic forms is quick and easy, this is the greatest strength of Formsite. Integrations via Zapier allow for greater power when Formsite is applied to automation platforms such as Hubspot for marketing or Google Sheets for "if this then that" workflows.

Cons:

There are limitations to Formsite in customization. User permissions were limited, but usable and scalable.

Verified Reviewer
Director of Marketing in US
Verified LinkedIn User
Automotive, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy To Create Complicated Forms

5 last year

Comments: I have been using Formsite in 2 different jobs and for years. It is easy to embed the forms and get them very close to how you want them to look. Making the logic driven forms makes us look like a bigger company than we are. There are a lot of use cases for forms from leads to surveys to job applications that we use this for.

Pros:

It is easy to build forms with rules and logic. It integrates with an increasing amount of other software platforms and the customer service is great. Being able to fully customize the notifications and success pages is really intuitive. It seems like they have thought of almost everything.

Cons:

The design of the forms are a little out of date and don't respond to mobile in as pretty of a way as I would like. There could be more advanced verification of fields too like SSN and matching zip to cities. Also autofill doesn't always work with these but that may be a bug.

Irene I.
Resident Services Manager in US
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Formsite - keeps the work flowing through our organization

4 5 months ago

Comments: Formsite was already in place when I took my position with the HOA. Everything I know about it was self taught. (not very easy either) Formsite does allow for easy workflow between departments. the reporting feature is essential to us as we need to have tracking on all the forms as to when received, when assigned and when completed. The notes section also allows for additional information to be entered on each individual form. Honestly, I am not sure I would have picked this product for our office if I had been given a choice.

Pros:

Formsite allows our homeowners to submit change requests and other concerns directly through our website. No special log in is required by the homeowner unless they want to get to the "homeowners' only" section of the forms. These would be for exterior modifications. Otherwise, anyone living in the community can access the forms on the website and submit a street light outage, concern or kudos. Formsite allows the admin to determine the fields to be displayed on each form and has an auto reply feature to let the submitter know that they have completed the process. This is key for us as we have over 5500+ homes and we can not personally reply to every submission. Formsite does that for us.

Cons:

When creating a form from scratch, the system is cumbersome and the wording used to define the fields does not always make sense. I personally have gotten so frustrated with the process of creating a new form, that I have taken to copying an existing form and then adding, deleting or editing the fields I need to. Even after 5 years of using this software, I do not feel confident in creating a new form from scratch. and I would really like to have that feeling.